Customer Reviews for Service Center
(U-Haul Neighborhood Dealer)

529 reviews

7549 Huntingdon Plaza   Huntingdon, PA 16652

(814) 643-5867

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(814) 643-5867

7549 Huntingdon Plaza
Huntingdon, PA 16652

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 7 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

SIMON M. 
Rating:
5.0

Customer did not leave a comment.

Peter M. 
Rating:
5.0

Excellent service from this site. Quick and painless and friendly.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH D. 
Rating:
5.0

Have more vehicles available for rental

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

MARJORIE M. 
Rating:
5.0

I marked the equipment was clean, however, the windows needed cleaned on the inside.

Roger P. 
Rating:
5.0

Amazing customer service.

RYAN L. 
Rating:
5.0

Customer did not leave a comment.

Haley B. 
Rating:
4.0

Customer did not leave a comment.

Janet D. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA B. 
Rating:
5.0

I have used this location before back in May. Both times I was fortunate to receive help from Kelley. She is an outstanding customer service rep and was very helpful both times

David P. 
Rating:
5.0

Kelly was a breath of fresh air!!! Polite, happy, pleasant, courteous and very professional. She told me everything I needed to know to make my experience great.

MARY H. 
Rating:
3.0

Customer did not leave a comment.

Randy F. 
Rating:
4.0

Customer did not leave a comment.

Mary S. 
Rating:
3.0

The sales person was very helpful the only issue at this location is that the inside of the store is very dirty, they are also a TV repair shop and there are tvs everywhere including the walkway.

ROBERT R. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

WALTON G. 
Rating:
5.0

Personnel at this location are very customer oriented and treat everyone with the upmost respect.

Kimberly O. 
Rating:
4.0

Customer did not leave a comment.

LISA R. 
Rating:
5.0

Nothing

Alann F. 
Rating:
5.0

Customer did not leave a comment.

Roy D. 
Rating:
3.0

It was such a terrible experience. They state it is so easy to pick up a U-Haul from your mobile device and it was such a lie. It took me an hour and a half to get into the box and that was because I had to call the U-Haul number because the U-Haul website wasn't working properly. So disappointed and will never use U-Haul again.

SAMANTHA C. 
Rating:
3.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Terri P. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

LARRY W. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA M. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Friendly staff that made the pick-up and return process extremely easy. Drop off after hours is pretty convenient as well.

LUKE F. 
Rating:
3.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Service here was excellent.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

The gentleman there thoroughly checked us out in under 10 min. He was very pleasant and answered any questions we had.

JUANA M. 
Rating:
4.0

everything was fine on problems

Gilbert L. 
Rating:
5.0

Customer did not leave a comment.

Thaddeus H. 
Rating:
3.0

Rented out a truck with 1/4 tank of gas, PLEASE, PLEASE rent them with a full tank. make it so much easier to return with a full tank

BRANDON B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

ROLAND S. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
3.0

Customer did not leave a comment.

Deborah F. 
Rating:
5.0

Customer did not leave a comment.

Benjamin K. 
Rating:
4.0

Customer did not leave a comment.

THOMAS L. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Cleanliness is not an issue for me, so I don't care, but the place was busy with TVs in for repair.

John D. 
Rating:
5.0

Customer did not leave a comment.

mara S. 
Rating:
5.0

Customer did not leave a comment.

Robert Y. 
Rating:
5.0

Customer did not leave a comment.

Janeen M. 
Rating:
5.0

Customer did not leave a comment.

Debora G. 
Rating:
5.0

Nothing. Staff were friendly, informative, and efficient. Great experience.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

autumn H. 
Rating:
5.0

Great experience

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
5.0

Location was easy to find. GPS did not recognize address which made remote sign-in void. Clerk was very friendly and helpful. Thank you. I couldn't believe how comfortable the truck was to drive.

Kaylene M. 
Rating:
3.0

Customer did not leave a comment.

Denise D. P. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

When we called and left a message about the details for the drop off (found a location and phone number for Huntingdon online) the woman promptly called back, was courteous, genuinely friendly and very helpful

Debra K. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

A great experience. The local reps were outstanding. Trailer was clean and easy to tow.

Harlan B. 
Rating:
5.0

Very friendly and efficient service.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Gregory W. 
Rating:
3.0

Personnel were very helpful. It would be helpful if there were more instructions to operate the truck. Also a holder in the truck cab for the contract would be a good idea. Mine fell down behind the cup holder as did another prior customer's.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

WAYNE A. 
Rating:
5.0

Dropped off with APP - after hours. All good

James W. 
Rating:
5.0

Very professional with drop off location from final billing and examination of the rig overall 10 out of 10

Matthew S. 
Rating:
4.0

Customer did not leave a comment.

George R. 
Rating:
5.0

The website wouldn't allow me to check in and I was told that even if I had, the information would have had to been put in by store assoc.

Laura G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
4.0

Customer did not leave a comment.

Kaitlyn M. 
Rating:
5.0

Great customer service at the Huntingdon, PA and Carlisle, PA location. Everything went perfectly.

ERIK ALAN K. 
Rating:
5.0

Nothing I can think of

KAREN K. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Super quick check in, helped get trailer hooked up quick. Side issue is the fact that I reserved trailer at one location and then one day before pickup was told it was 30 miles further away which wasn't cool at all. Nothing against this location, but U-Haul shouldn't have let me reserve at the location I chose then.

Andrew C. 
Rating:
4.0

Customer did not leave a comment.

Stacy S. 
Rating:
4.0

Clerk failed to check my truck back in requiring time in the phone to correct and putting me in jeopardy of late fees even though the truck was returned a day in advance of requirement.

Kathleen M. 
Rating:
1.0

Not there during regular business hours

George C. 
Rating:
2.0

Place was closed

Monique P. 
Rating:
3.0

Did not visit the physical location but did the mobile pick-up which was a horrible experience.

Jennifer I. 
Rating:
5.0

Everyone very helpful.

Timothy H. 
Rating:
1.0

Got there an hour before close and nobody was in. Had to call another uhaul (which was also a bad experience) just to figure out what to do with it. Worst uhaul experience I have had.

Dustin D. 
Rating:
5.0

Customer did not leave a comment.

joshua A. 
Rating:
5.0

Extremely friendly employee who truly tries her best to openly communicate with me and my wife we both r deaf. Smooth sailing through the process of renting a truck. Definitely recommended this place ??

Robin M. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
4.0

If you get there before daylight, and have not familirized yourself with the layout, it can be a little challenging to navigate your way around as it is not well lit.

Jeff T. 
Rating:
4.0

Great Staff, I have used both different sized Trucks and Car Dollies. Always have a good experience with this Establishment. I would recommend them.

Alann F. 
Rating:
5.0

Excellent

christopher H. 
Rating:
1.0

The customer service sucked. I went in to rent a truck for the next day, an hour before closing and the guy at the counter told me I had to download the app and do it from there. So I did that and the next day it was a joke trying to get thru everything on the app. It would've made the process alot easier had he just taken my info and sent me on my way...the truck was disgusting on the inside. It was dirty and covered in mud. I don't have a good thing to say about the Huntingdon, PA location.

Lori P. 
Rating:
5.0

Not a thing. Kelly is very friendly and accommodating.

Samuel C. 
Rating:
5.0

The lady at check in was awesome! Thank you U-Haul for another great experience with moving!

Joshua L. 
No reviews have been submitted for this location.

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