Customer Reviews for Semper Fi Self Storage
(U-Haul Neighborhood Dealer)

778 reviews

2757 Piney Green Rd   Midway Park, NC 28544

(910) 554-3010

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4 pm

Services at this Location:

Contact Us

(910) 554-3010

2757 Piney Green Rd
Midway Park, NC 28544

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–7 pm
  • Sun: 9 am–4 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Makai M. 
Rating:
4.0

Vehicle is dropped off, so was not able to meet a real person, however, after speaking to customer service on the phone, the overall experience is very good.

Lare J. 
Rating:
5.0

Wonderful customer service

Alma B. 
Rating:
2.0

Would not recommend having a new employee who is unable to lift and secure the equipment be alone at the location to rent and secure trailers. It's not just the damage to our vehicle that is the reason for a poor review it is the way it was handled by the employee and by management. People could have been hurt and there was no acknowledgment or apology that the incident occurred

Justin M. 
Rating:
1.0

I returned my truck early and was charged for an extra day I did not need

RICHARD T. 
Rating:
4.0

They were very very nice and professional. Never had attitudes when I had to extend my rental. The only problem I had was one guy was away from his desk when I called to extend and didn't call me back like he said he would. I had to call him back. Otherwise, the whole operation was very well run and easy to work with.

michael W. 
Rating:
5.0

Made the return super easy! Quick and friendly.

Sheri D. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Everything was perfect, excellent service and lady at the front desk was wonderful and helpful.

Federico G. 
Rating:
1.0

The trucks alignment was off, I had to drive with the steering wheel at an angle to keep the car driving straight. The truck also revved consistently when increasing or lowering speed and smelled like gasoline the entire time. I had to stop about 7 times to put gas and I feel that perhaps that was due to the poor condition of the truck.

BONNIE C. 
Rating:
5.0

Very professional and efficient staff. They were very understanding of my need to extend my rental a couple of days due to illness. But drop-off went very smoothly and took less than 10 minutes.

Danny L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Easy to turn in. No hassles. Friendly. Ensured that trailer was in good condition before I left.

GEORGE G. 
Rating:
5.0

Overall a great experience. They allowed me to park my car there while i rented it for the day and they didnt try to screw me over charging me for gas like all the penske rental trucks I have used in the past have.

Bryon H. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
3.0

I would like my bill adjusted that she stated would be, U-Haul can call her because said that in front of me and my wife and two other customers

Christopher S. 
Rating:
4.0

Customer did not leave a comment.

BRIAN V. 
Rating:
5.0

Customer did not leave a comment.

Terri B. 
Rating:
5.0

Not a thing it's perfected

WESLEY O. 
Rating:
5.0

Employees were very courteous and polite

Daniel S. 
Rating:
3.0

Customer service rep I checked in with was very respectable and spoke very well clear and professional. Customer service rep I returned equipment with I felt rushed seemed preoccupied and just sent me away without proper return check.

Anna S. 
Rating:
5.0

The windows looked like they haven't been cleaned in a long time. The inside of the front window was almost non see through. Otherwise the truck was clean

Howard G. 
Rating:
5.0

Customer did not leave a comment.

Jacob T. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

Lynsey H. 
Rating:
5.0

Not much to improve on here at this one.. Thanks for a quick and easy pick up and return

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

Sharon P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH N. 
Rating:
5.0

Customer did not leave a comment.

Shelly C. 
Rating:
5.0

Took a lot to get checked in.Took a half hour off my time off the rental time

LORI A. 
Rating:
4.0

Customer did not leave a comment.

Johnny L. 
Rating:
5.0

All of the staff is wonderful. They make sure you have what you need for a successful haul.

Jeremy G. 
Rating:
5.0

Customer did not leave a comment.

ALLISON M. 
Rating:
5.0

These ladies took care of everything for us. A couple of things were left in the truck and they made a call to inform us. Thank you Taylor

Taylor A. 
Rating:
4.0

Customer did not leave a comment.

Angie Z. 
Rating:
5.0

Customer did not leave a comment.

DEBRA J. 
Rating:
2.0

Staff was rude when returning due to not knowing the location to return and no signs.

Geri E. 
Rating:
5.0

Customer service was excellent but the trailer I rented was not swept out and the door was tricky to close. I had a really good check out and check in experience. I was really impressed with the Lady that helped me get everything hooked up. I got there at 0800 and she had people waiting. She handled everyone's needs immediately. Very good multi-tasker. Thanks to UHaul. I will definitely be back.

James M. 
Rating:
5.0

Customer did not leave a comment.

Kristopher B. 
Rating:
5.0

Great customer service!

Lillian J. 
Rating:
5.0

Easy, fast, and convenient!

James M. 
Rating:
5.0

Customer did not leave a comment.

thomas D. 
Rating:
4.0

Customer did not leave a comment.

Frank M. 
Rating:
4.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

Holly P. 
Rating:
5.0

Customer did not leave a comment.

Markezious W. 
Rating:
5.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
2.0

Customer did not leave a comment.

Douglas Z. 
Rating:
5.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Na

Elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

NORVILLE H. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

As Always this uhaul location is amazing.

William W. 
Rating:
4.0

Customer did not leave a comment.

KATHLEENN H. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Khrystyna T. 
Rating:
3.0

well it started out me having to go to another city to aquire a trailer in the time frame needed. But it was damaged and the right side lights didn't work. The trailer was designed so it was front end heavy or rear heavy due to the tie down straps location. One of the tires were bald and there was no guarantee the next city would have one on my way.

David J. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN R. 
Rating:
5.0

The Ladies at Semper Fi Storage we fantastic. Efficient, friendly, and professional. Great Job!!

JOHN B. 
Rating:
4.0

Great service, highly recommend

GABRIEL P. 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

Gladys T. 
Rating:
5.0

Jessica checked us in and was wonderful. She explained everything to us and got us on our way quickly. She was also there when we returned the truck. Good experience!

Willaim W. 
Rating:
5.0

Customer did not leave a comment.

Guy L. 
Rating:
5.0

Just keep doing what you are doing. You are excellent.

Jimmie R. 
Rating:
5.0

Customer did not leave a comment.

Jerome W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

Missy S. 
Rating:
5.0

Service was easy and quick! Very eager to help and do anything they could to make our move easy for us.

Joey K. 
Rating:
5.0

Customer did not leave a comment.

ISIAH R. 
Rating:
5.0

Customer did not leave a comment.

Thadd C. 
Rating:
4.0

Customer did not leave a comment.

lah H. 
Rating:
1.0

My auto transport was broken, they forgot to give me the utility dolly I paid for, their staff was incompetent and almost messed up my vehicle, they left me stranded at their facility for 3 hours after the auto transport was broken.

Laura A. 
Rating:
5.0

Customer did not leave a comment.

Jarrod M. 
Rating:
4.0

Customer did not leave a comment.

HUNTER G. 
Rating:
5.0

Super fast and efficient!!

Doug M. 
Rating:
5.0

Customer did not leave a comment.

MYKOLA S. 
Rating:
5.0

Customer did not leave a comment.

Leneika T. 
Rating:
4.0

Customer did not leave a comment.

Juan S. 
Rating:
5.0

I have no suggestions because everything was great

Nicolette F. 
Rating:
5.0

Very good place and location and really good people that work there keeping the place clean and they have a very friendly customer service…

Tawfiq M. 
Rating:
5.0

Customer did not leave a comment.

Mason S. 
Rating:
5.0

Great

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

Cherie P. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Absolutely love this location. This should be the model for all locations.

John S. 
Rating:
5.0

Everything went great and smooth

MYKOLA S. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Very polite to speak with over the phone. Very helpful making changes. Highly recommend for any moving and storage needs. Well lit safe looking area.

Kristopher B. 
Rating:
5.0

Customer did not leave a comment.

Gladys T. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

Wayne H. 
Rating:
4.0

Friendly, professional customer service reps were very efficient with the pick up and drop off process.

Steven K. 
Rating:
4.0

When we got the this location we did as instructed however the code was not sent and when we called the first agent was very helpful. However when we needed to extend the time sleep went through at least 4 agents before o e would help us extend our time.

MATTHEW H. 
Rating:
5.0

No suggestions!

bettie j S. 
Rating:
4.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

tanisha P. 
Rating:
5.0

Customer did not leave a comment.

GREG M. 
Rating:
5.0

Customer did not leave a comment.

Scott S.  |  Overall Experience 
Rating:
5.0

Excellent facility and well maintained. Temp control kept valuables in good condition year around and pest control measures ensured belongings stayed free of unwanted insects and rodents. Secure storage facility with 24x7 access was a great addition with no apparent extra cost over other facilities. Staff was ALWAYS friendly and very helpful! Multiple options to pay for storage (and linked to national U-Haul brand) made rental maintenance and moving (in and out) extremely convenient! Would recommend it highly to all potential clients.

ROCKLYN M.  |  Overall Experience 
Rating:
5.0

Great staff. Keep up the good work. Jim and Jessica were especially helpful

RANDY E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERY W.  |  Overall Experience 
Rating:
5.0

Spot on customer service during intake and the exit process. Great staff!!! Semper Fidelis

Marc F.  |  Overall Experience 
Rating:
5.0

Absolutely stellar!!! 10/10 would rent here again 😁😁😁

JUSTINE C.  |  Overall Experience 
Rating:
5.0

Yall have the best storage units in the state.

Timothy M.  |  Overall Experience 
Rating:
5.0

Very good facility. My goods were stores for about 8 months and I went to pick up my goods the staff asked if they help in any way. Very friendly environment. I would recommend this to everyone I know.

Earl D.  |  Overall Experience 
Rating:
5.0

Great service and storage unit was in excellent condition to store our stuff! Would highly recommend to anyone.

Jason G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CORNELL P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MITCHELL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BONSU F.  |  Overall Experience 
Rating:
5.0

I highly recommend this place. I had no problem getting a storage unit and the service is great.

BRIANNA W.  |  Overall Experience 
Rating:
5.0

Very clean and very secure. Staff were very courteous and helpful . The overall facility and staff were very clean and professional Highly recommend people to use this climate control storage

BEVERLEY S.  |  Overall Experience 
Rating:
2.0

Customer service was very poor. I was very disappointed with how they treated us as customers. Tried making us double pay on our payment. And even lost it. Definitely dont recommend.

MIRANDA H.  |  Overall Experience 
Rating:
5.0

Only needed a locker for a short time. Thank you for having one.

JOHN S.  |  Overall Experience 
Rating:
5.0

Needed a unit within a day and the staff was so friendly and helpful! I highly recommend!

Jaime C.  |  Overall Experience 
Rating:
5.0

Great storage for a great rate. Best in town!

SAMANTHA G.  |  Overall Experience 
Rating:
5.0

I have used Semper Fi Storage several times and have always had a great experience. The unit prices are fair and the location is great. I would definitely recommend Semper Fi Storage to anyone.

STEVEN L.  |  Overall Experience 
Rating:
5.0

I would use the storage facility again.

FRED M.  |  Overall Experience 
Rating:
5.0

Very clean and very secure. Should I need a storage unit again I will not hesitate to use semper-fi again. A+++++

RYAN R.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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