Fast, friendly,and funny. Just all around good guy,and good service.PERRY P.
Customer Reviews for Selma Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to drive 40 extra miles and when I called customer service they wanted me to leave the rental on the side of the road near their locked entrance. I was charged for the extra miles, not including the extra gas I had to buy. Horrible drop off experience.TOINI MARIE B.
Bought a disc lock there that didn't fit the truckJustin C.
Truck used to haul hemp. Reeked of smell. Steering wheel caked with resin and sticky. Scrubed steering wheel couldn't get residue off. Had to live with the smell and sticky steering wheel for three days.SANDRA H.
Customer did not leave a comment.Christian H.
Customer did not leave a comment.Dustin S.
Customer did not leave a comment.Kristen F.
Customer did not leave a comment.REBECCA S.
This office was professional.Julie T.
Customer did not leave a comment.Kimberly A.
No drop box for after hours Paid for and completed after hour drop Personnel/owner was on site for an hour but refused to accept key until 9:00Elliott N.
owner went out of his way to help us out we were late in getting to his location . He let us stay on his site over night . Very helpful next morning along with maintaince man .terry P.
Customer did not leave a comment.CANDACE G.
Customer did not leave a comment.Cal K.
My reservation was in grants pass for which I registered on line when I arrived they said my reservation had been chAnged to a location 25 miles away which caused me to have to drive a extra 100 miles. Uhaul promised me a $50 discount Which they have not given. I am pissedBrice P.
Friendly service, treat customers exactly how you are right now.Gene C.
The tail light was out; they should have checked this, but otherwise everything was fine.Robert L.
Customer did not leave a comment.Holly D.
Great service and very helpful.Karin Q.
Bill and his staff were both very helpful and great to work with. They offered assistance which was greatly appreciated.Karin Q.
Customer did not leave a comment.donna B.
Customer did not leave a comment.Christian R.
Very nice and helpfulmickey F.
Customer did not leave a comment.DOUGLAS G.
told me he wouldn't charge me for being late, but I explained to him two times it was Corvallis location that was late and I was not. I left at 11:30am my time wasn't updated in the computer. He didn't care. Nothing registered with this fellow. Had a "we will let this slide this time" attitude, I didn't appreciate.david E.
Customer did not leave a comment.James M.
Nothing, I was in and out fast and my return was faster. The people who helped me was real helpful and professional.Ronnel B.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.JEFF ALLAN C.
just fineMark A.
This guy was a train wreck. Was closed when he should have been open. He was very mad about us showing up at 9am when Uhaul told him we were coming at 5pm. Just not a friendly fella.LAURIE H.
The truck I received had a bulge on the inside of the front tire on the passenger side. I was not made aware of this when I picked up the truck. I noticed the bulge in the middle of 1200 mile journey, and was extremely scared that the tire might have a blow out, due to the hot weather. When I returned the truck I told the person about the bulge in the tire, and they told me that it was noted in the record. This made me very angry to hear that. I could have been in a severe accident, or been on the side of the road in 100 degree heat, waiting for a repair truck.Michelle P.
Customer did not leave a comment.Pamela C.
Very friendly and helpful. Excellent experiences.vicki H.
The salesman was very rude and disrespectful to me and called me a baby and laughed at me when I asked him for a hard copy receipt and when I asked him to give me the starting mileage because the checklist text they sent me wasn't available to verify the miles to calculate my charges due to him. He also told me to go to â€œhellâ€. I had to do all I could to keep my compulsore and calmness and not to over react. When I wanted to complain he told me to call Uhaul.com and when I asked him for his name he said NO. I definitely DO NOT RECOMMEND THIS UHAUL IN SELMA OREGON. Selma UHAUL Oregon it is called. The man lives on the property and has dogs if you come across this business. STOPdo not us. He also told me the final bill was $133.00 my bank amount taken was taken out was $140.70Tamara S.
Customer did not leave a comment.Jeremiah L.
Don't charge me 1.29 a mile Fri and satconstance W.
Customer did not leave a comment.Gordon B.
Customer did not leave a comment.James P.
Customer did not leave a comment.constance W.
Service was great! Would not change anything. Thanksconstance W.
Extremely rude about where to put the truck when I put it in the lot and just not a good experience. And then to be charged for fuel when it was turns in where I took it out and I have a receipt to prove it. I would never use that Selma location due to the rudeness and unprofessional like manner.John H.
Customer did not leave a comment.Toshia F.
Customer did not leave a comment.Michael D.
It was all good....dont change a thingWilliam D.
The owner-manager is a stand-up guy, very personable and accommodating. This location definitely has my preferenceChristopher M.
Customer did not leave a comment.Sylvianne I.
This location gets a 10 out of 10!Haley Y.
Customer did not leave a comment.Samantha H.
Awesome Customer Service. He was extremely friendly and accommodating!! I will definitely rent from him again...sandy C.
Customer did not leave a comment.jenee A.
My only suggestion would be to provide the facility owner with several trailers to offer to customers.MARK K.
No one was thereben H.
Hate was locked when I arrived. Person who answered phone was rude, questioned my tow vehicle which was cleared in advance. Gave poor instructions and office stunk of cigarettes!Bruce L.
Give me a back massageBrandon C.
The gentleman was very friendly and heplful and he walked me outside and looked over the truck which I don't think the place I picked the truck up at did. I don't even think the first place looked.Tricia R.
The staff there was the best very helpful best I've come acrossJordan B.
The equipment I desired was only available at this location, an hour's drive from my house. Other than that it was fine.Wade M.
Excellent customer service, friendly and helpful! Will recommend to others and have! The Name of the Persons who leased are Mark Farley. Your service for feed back used incorrect name, but the leasing agent and service provider all information exchanged was correct name and such. Kind a seems odd the referral request was handled incorrect. :- } Thanks again Oregon FamilyMERK F.
The bumper rails on the inside didn't allow for securing items in the trailerJAY W.
Customer did not leave a comment.Erica M.
The local service is great. The problem I have is with the Oregon regional office. The last time the lady told me to drop off a trailer after hours at a location that was not allowed to accept after-hour drop offs. This time I reserved a trailer to pick up at 11:00, but the regional office lady called me to ask why I didn't pick it up at 9:00. The local service is great. The regional office is poor.Debbie W.
Customer did not leave a comment.greg S.
Customer did not leave a comment.MARVIN P.
Return was just fine. We brought truck back early as usual.Carol A.
These guys really bent over backwards to help me out! Thanks for staying open late to see things through!VINCENT C.
I have been overcharged by $350 on a simple trailer rental and am being told I have to wait two to three days to get a refund. This is unacceptable and will definitely not be using your company again for my moving needs. I will tell all my friends and family about this experience and make sure they use your competition as this last two weeks dealing with you guys has been horrible!!!daniel S.
Customer did not leave a comment.Matthew W.
I was put to ease on the cleanliness of this place, considering the neighborhood it was in. The owner(s) made it inviting and did great job following through for us in returning communications.Ronald P.
The owner of the storage wanted his truck back and promised to comp the extra miles so the truck would be returned to his location. Instead of giving us the proper mileage to begin with he shorted us on miles and tried to charge for extra that were not applicable, such as cleaning and accessing us of "joyriding" I recommend shutting this place down because his customer service is atrocious and tries to RIP people off. Had I not been a Uhaul representative he would of been able to take us to the cleaner.Travis J.
The rental truck smelled strongly of marijuana. The mini storage owner stated he had a problem with people returning trucks that cannabis had been transported in, however he didn't forewarned us that our rental was one of the trucks. It smelled so strongly that some of the furniture smelled like it after the move. The mini storage owner however was fabulous, extremely kind and helpful and made the experience pleasant.Connie T.
Customer did not leave a comment.Gabriel M.
The manager was very helpful. And we were very satified with our experience. Thank you!marisa B.
Great experience!ken H.