Comentarios de los clientes para Self Storage USA

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Self Storage USA

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

ERIC F.
Clasificación:

The Agent was extremely professional and a delight to talk to. We are living in difficult times now, so the agent made the process very easy. Thank you for your kind service and the many options you gave me.

Craig N. | Overall Experience |
Clasificación:

Facility was VERY clean and well maintained. Well lit. Office staff were extremely friendly and helpful.

LAKEISHA A.
Clasificación:

El cliente no dejó un comentario.

YAMILA R.
Clasificación:

Everything was good.

Keith K.
Clasificación:

Excellent experience. Maria was very professional and very helpful. I would rent there again because of her.

Melissa S.
Clasificación:

With covid I was nervous about renting a truck but this location was super clean and the truck was spotless. I felt safe and the staff were super friendly and helpful

Daniel S.
Clasificación:

nothing! everything was perfect!! the gal at the desk was superb!!! give her a raise!!!!!!!!!!!!!!

Robert H.
Clasificación:

Absolute best customer service I have ever received when renting a uhual

Ralph H.
Clasificación:

Service rep very courteous , and professional

Simone S.
Clasificación:

Pros- great customer service, helped me save a bit of noney Please clean vehicles before renting.

Tom F.
Clasificación:

I rented a 26' truck for a 1,200 mile trip 2 weeks in advance of my move and was told the truck would be a newer truck with very low mileage because older trucks with high mileage are used for around town rental. I went to get the truck on my scheduled pick up date and the trucked looked older and beat up with scratches and dents on it so I get in and it has 172,000+ Miles on it. I mentioned to the clerk that this was not a newer truck and that it has a lot of miles on it and she told me not to worry that it is a newer truck and that is low mileage. So I take the truck and and start on my trip and the truck starts shaking at 62mph and the mirrors were loose and shaking. I thought the truck was falling apart. It also was burning oil because I had to add oil twice when I was fueling the truck. It was the worst experience I have ever had.

Jean Marie R.
Clasificación:

Don't change nothing

Jermaine F.
Clasificación:

El cliente no dejó un comentario.

Roy J.
Clasificación:

The Bank location was great, she very help full. But the other location at johnson road was not very help full. But i still will use you when i need you.

Robert S.
Clasificación:

The service was super fast and super friendly.

Carlos P.
Clasificación:

Excellent experience. Staff is very polite and friendly. Fantastic experience overall.

Jerry J.
Clasificación:

Everything went smooth. I had a channge in my pick-up date for the truck because of bad weather; this did not effect anything they had no problem moving the date for the next day. The peaple were very nice and curtious. They made me feel like we could get it done no matter what. I needed that in these stressful times of moving, especialy with the pandemic.

Kelly R.
Clasificación:

Maria and Jackie were awesome to deal with, Maria was very friendly upon check in She was patient and very kind. Jackie also was very friendly on the phone after checkout when I had a question. I would definitely recommend this location !!

LESAN T.
Clasificación:

El cliente no dejó un comentario.

Andrew F.
Clasificación:

El cliente no dejó un comentario.

Andrew F.
Clasificación:

El cliente no dejó un comentario.

PAUL G.
Clasificación:

Staff was very friendly and helpful!

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Matt B.
Clasificación:

El cliente no dejó un comentario.

PHILIP S.
Clasificación:

Computer at location had problems. My pre-registration info I had entered the day before couldn't be read. My driver's license couldn't be photographed and put into the computer until the lady attempted it about ten times. But, the lady was extremely nice and when I finally got out of the office and on the road, the vehicle worked perfectly for my purpose.

JOSE M.
Clasificación:

Nothing. The entire experience was very professional and the person that attended me was very knowledgeable and helpful.

Brian Z.
Clasificación:

El cliente no dejó un comentario.

ERNESTO F.
Clasificación:

No complaints, I had a great experience at this location. Very friendly customer service.

Nawaz K.
Clasificación:

The Maria is amazing and very helpful

Eric F.
Clasificación:

The was great, efficient and professional! I basically completed the transaction online, and picked up the cargo van once there. Oh, and I still want your plant at the entrance door! Keep up the good work!

Sandra J.
Clasificación:

El cliente no dejó un comentario.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

ROHAN T.
Clasificación:

nice lady

DEBORAH D.
Clasificación:

El cliente no dejó un comentario.

ROBERT L.
Clasificación:

Maria is a true professional and very customer focused.

Xavier G.
Clasificación:

El cliente no dejó un comentario.

Jared H.
Clasificación:

El cliente no dejó un comentario.

Mariceli J.
Clasificación:

The in store service is amazing. But the online app customer service is terrible. Needs a lot of improvement

Robert B.
Clasificación:

The two ladies were great. Covered everything.

Victoria K.
Clasificación:

El cliente no dejó un comentario.

latonya B.
Clasificación:

El cliente no dejó un comentario.

Darryl S.
Clasificación:

This location was one of the best U-Haul experiences that I ever have the staff took kindness to a new level

MARY T.
Clasificación:

Just keep up the Friendly atmosphere .u guys were great. I just love your friendly attitudesEverything was nice and clean and the Customer service were so friendly.see y'all n January...

Kevin D.
Clasificación:

El cliente no dejó un comentario.

Scott C.
Clasificación:

El cliente no dejó un comentario.

Janet J.
Clasificación:

El cliente no dejó un comentario.

Brittany H.
Clasificación:

El cliente no dejó un comentario.

Edward G.
Clasificación:

The person who took care of me was Jose really nice guy worked everything really promptly no issues no problems I will be renting your trucks and vans more often thank you

John J.
Clasificación:

??

ISARIPZA P.
Clasificación:

El cliente no dejó un comentario.

Daniela L.
Clasificación:

El cliente no dejó un comentario.

Jennifer M.
Clasificación:

A wonderful location and the people are amazing.

Cristina E.
Clasificación:

El cliente no dejó un comentario.

kasey G.
Clasificación:

El cliente no dejó un comentario.

etienne D.
Clasificación:

El cliente no dejó un comentario.

Alexander S.
Clasificación:

El cliente no dejó un comentario.

David F.
Clasificación:

El cliente no dejó un comentario.

Charmaine M.
Clasificación:

Service the vehicles properly, so a driver say have peace of mind while driving. Not knowing if the sounds from the vehicle is to be of concern.

detries c. | Reservation |
Clasificación:

Very clean and organized unit but the price was very expensive..Sale man act like he did not care or try to find something the would work in my budget.

Michael M.
Clasificación:

Hello Its was Awesome Service from the Beginning To the end and will use them Again Michael Millner Of Fort Myers FL

Dionne V.
Clasificación:

Jose was great. He was helpful and knowledgeable regarding products and area business.

ernesto R.
Clasificación:

El cliente no dejó un comentario.

Charlie R.
Clasificación:

Very happy & renting again today

Patrisa C.
Clasificación:

nothing it was a great and easy transition

jernestine J.
Clasificación:

El cliente no dejó un comentario.

Madelyn K.
Clasificación:

Service agent was very nice.

Lisa S.
Clasificación:

El cliente no dejó un comentario.

davion D.
Clasificación:

Jackie was great .

Belal J.
Clasificación:

Jackie was great, Thank you for all your help.

Simone H.
Clasificación:

convenience location major intersection such a 441 commute to work from many direction and secure access too check in valuables being that i was under the assumption that i reside in a hotel

Shaina B.
Clasificación:

El cliente no dejó un comentario.

Simone H. | Reservation |
Clasificación:

The unit is great selection with detail information of the building from the staff. Enjoy the check-in. My stuff feel safe in the unit I have selected. Thanks self storage for the great experience.

Kevin E.
Clasificación:

No need to improve. Customer service was excellent

Vincent F. | Reservation |
Clasificación:

Mia was wonderfully energetic, an absolute delight.

Alex C.
Clasificación:

El cliente no dejó un comentario.

Kimberly N.
Clasificación:

El cliente no dejó un comentario.

William R.
Clasificación:

The check in on the phone was a disaster.the only reason I rated this above average was the attendant who redid my contract. If I rent again I will only do it without the phone check in.

JOHN C. | Overall Experience |
Clasificación:

Great facility the best that I’ve seen and I would use you guys if you had a place in Boca great job

ANTHONY R. | Overall Experience |
Clasificación:

Ms, MIA and JACKY, thank you very much for your excelent service.

valesca P.
Clasificación:

Awesome experience!

ERIC S. | Overall Experience |
Clasificación:

Mia was always very helpful!

Jennifer K.
Clasificación:

El cliente no dejó un comentario.

JASMINE J. | Overall Experience |
Clasificación:

Needs new management.

THomas Z.
Clasificación:

Mia did a great job. Fast and efficient with a great personality..

jernestine J.
Clasificación:

El cliente no dejó un comentario.

robert M.
Clasificación:

I ordered a 10' truck and asked specifically if it had a ramp. They said yes. I had to move a piano. I own a pick up truck and would have used that but rented the truck for the ramp. So I spent $50. Had to pay for mileage and refill gas. For nothing. Thank UHaul!

JAMES J. | Overall Experience |
Clasificación:

Mia (in the office, “Is Great”). Gave my notice well in advance. Ending date ( and was out) 11/30. You charged my account for December !?!? Not happy at all with that ! Just moved into a new house.

Jacqueline B.
Clasificación:

El cliente no dejó un comentario.

jan B.
Clasificación:

By the time you add up this fee and that fee and let's not forget the other fees, what started out as $19.99 a day turned into almost $200. Too expensive. On the other hand Mia, the MGM was excellent, professinal and a real sweetheart.

john F.
Clasificación:

El cliente no dejó un comentario.

Eric I.
Clasificación:

Jackie made this my best u-haul experience ever - she was extremely helpful, friendly and polite. However the way uhaul charges was very irritating - stop advertising $19.99 because it really costs way more than that. Come up with a true composite daily rate - I would much rather pay a flat rate of $30, $40 or maybe even $50 than to be nickel and dimes not knowing what my final charge will be until the vehicle is returned. I hate these deceptive marketing practices. Even though Jackie was great as was the vehicle, I'd probably look for some other company with a realistic flat rate next time rather than feeling like being deceived.

Victor J.
Clasificación:

I sent a email to the owner and told him that I had put more gas in the truck than when I got it. No credit for it, I sent 2 emails and finally got a response. Unprofessional and bad customer service. Pick a different store to go to.

Matthew S.
Clasificación:

Make sure the people checking the trucks in sit in the drivers seat to check the gas gauge. I was charged for gas when I put more in than I was supposed to. Will never rent from uhaul again

Rosalyn M.
Clasificación:

El cliente no dejó un comentario.

MARK S.
Clasificación:

El cliente no dejó un comentario.

joseph S.
Clasificación:

The lady at the front desk was a little loud and to high strong towards my purchase. Wouldn't let me talk, Always spoke over me. Was yelling at her co worker while I was there. Not a very good manager!!!

Claudio D.
Clasificación:

El cliente no dejó un comentario.

Denziman R.
Clasificación:

El cliente no dejó un comentario.

CURTIS S.
Clasificación:

Great staff at this location

Lisbeth L.
Clasificación:

El cliente no dejó un comentario.

Ryan H.
Clasificación:

El cliente no dejó un comentario.

Tonya C.
Clasificación:

El cliente no dejó un comentario.

Yonat H.
Clasificación:

very friendly!!

jasmin R.
Clasificación:

For me everything I all rather

Lorriane W.
Clasificación:

El cliente no dejó un comentario.

jose N.
Clasificación:

Excellent Customer Service.

Dominick S.
Clasificación:

None

stuart G.
Clasificación:

All was a wonderful experience.

GEORGE C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

Volver
arriba