This is also my hometown supermarket and they were extremely efficient and kind.
robert d
Customer Reviews for Seitter's Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
One of friendly and easy place to rent from.
Tim MThe drop-off location offered to me was 23 miles and a 30 minute drive from where I moved to - I drove right by a U-haul location about 5 minutes from where I moved to but this drop off location was not offered to me when I made the reservation. This extra 30 minute trip at the end caused me to go over my allowed mileage by 17 miles. I would like to be reimbursed for that extra mileage charge.
Glenn RPricing was a little confusing but was all figured out. A pricing sheet that explains how pricing works, was charged a different amount that what was on the initial reciept. Overall the experience was a great though.
Ricky RAlways helpful and a joy to work with for our moving needs
Robert SNo improvement needed
JAMES FSuperior customer service was greatly appreciated!!
KYLE MOverall experience was great! My only question is why is there no receipt of any kind given upon return of the trailer? Unit was not locked down so anyone could stop by and drive off with the same trailer.
James MVery disappointed on lady met at counter at supermarket. She had her mouth full of food and kept going back and forth from her office and counter. The kicker was though she never gave me a receipt just an email but told me the email would tell me what serial number it was and I need to go load it myself!! Fortunately I have common sense and new how to do it.
William TVery friendly service. Quick. Trucks easily accessible in large parking lot. Easy to return. I drove over ten miles past another U-Haul facility that was closer to my house in order to rent from this location. That cost me over $30 in extra miles plus fuel, but it was worth it.
David MHave my truck at the first place I reserved it at, I had to do customer service’s job and find another location. All in all it was poor experience and I will never recommend you to anyone. But I really liked the gentleman I picked my truck up from.
Joshua WOver charged. Not explained where to drop off equipment.
Jessica TAlways helpful and responsive to our needs. Enjoy working with Karen and her staff. Always try to rent from them if we can.
Robert SThe Uhaul reservation system does not clarify that you do not have a true reserved pickup location and time. When you rent a car to be picked up at a given location the location is fixed. This also applies to your drop off site “confirmed” location.
David NNothing. Staff was very efficient, helpful and friendly.
Mark Lstrongly suggest registering on line before pick up
Marilyn GThis is a great location for rental and drop off. The gentleman was extremely professional and respectful
NATALIN SNothing
Michael FExcellent service. I also got 2 dolleys, she let me have the furniture dolley for free. I love this place. Every one that works there are really really nice!
Paula MThe Representative can greet me upon entry instead of making me wait 5 minutes while he is sitting in his office
Andrew RVery friendly and supportive staff.
PETER FMy overall experience was great. It was nice the ease of the process of doing online. From pick up to drop off.
Casey BThis location was about 25 miles from my house but there did not seem to be one closer.
Abed GStaff was very pleasant and helpful. Online registration made the whole process very quick and easy. Highly recommend this location for Uhaul needs.
Susan RThe staff was very friendly and helpful!!
Kaci HFast, friendly, professional service.
Robert SVery helpful
David CFriendly, helpful, and professional. I am glad this facility is in my area.
Robert SFirst time ever using U-Haul. Made the move so much easier! Although, I could not access the website to log in my 'walk around'. Other than that....it was a good experience.
Debbie EFriendly, friendly, friendly!!!
David PThis location was great but we were charged extra for a mistake on Uhauls end, which is not acceptable. Will not be using again unless taken care of
Nick CThe lady that waited on us at Seitters was exceptional and deserves a raise. She took off the extra miles and was very compassionate with two very tired and well over 60 year old folks. We left there feeling much better. NO complaints there..
David Plights for trailer did not work
james FWorst experience I ever had! Making a reservation for a truck pick up that evening and not getting one until noon the next day! Really put me behind as far as moving!
John HHas nothing to do with the place we picked up the trailer, but this was the 3rd booking we had for the trailer. The first one told us the trailer was in Warrenton MO, but the paperwork showed another place that was further away. Then we booked in Washington MO and said we would pick up at 8 am. The day before I got a call to confirm pick up and I was told the trailer wouldn't be there until noon and that I can't choose the pick up time. They were able to switch me in to a trailer that I was able to pick up at 8 in a near by town.
Paul VUnless you are in this area is was inconvenient and not near a gas station if needed. In the middle of nowhere and narrow windy roads each way we went. But it was there and accessible.
Francesca CI didn’t sign up for the movers insurance for $56 but it was added anyways. It was called a deposit & I didn’t notice until I looked at my contract. I had reserved already online & it was added after the fact with nothing explained.
Donald BVERY NICE PEOPLE TO WORK WITH, GOT THE JOB DONE WITH PLEASURE!
Timothy WNothing. Great customer service. Thank you.
Gary SFriendly people. Good people. Happy customer. Don't change anything.
matt wAlways give a return receipt,not sperataly! Thanks agin!
ANTHONY WUhaul was great. I gave them short notice. The time I originally was given was later than I wanted.. While driving around doing errands we saw a truck had been returned at another location and 1-800-go-uhaul arranged it asap.
james gNot a thing! The staff knowlegable and helpful. The owner was leaving when I returned the truck and took the info and key for me. I didn't even have to go back in the store. Excellent, small-town service!
Susan RStore personnel very friendly and answered any questions that I had. Very Good Customer Service. Believe her name is Lisa.
James SThe service and equipment were wonderful, great working with the team there. Only wish they had other moving essentials, boxes, tape, mats etc. And the smaller truck isn't a difficult step up, but a ramp would have been good too, for the heavier items.
Patrick KSeitter's market always has outstanding customer service and presents a clean and professional appearance. Being x military I have rented many U-Hauls and this experience was by for the best. I will only use this location for my future rental needs.
Jeff CNothing. The owner was very polite, kind,and prompt, offering excellent customer service.
Jackie HIt was only an in-town move, but the truck was clean and ran well. Seiter's is an excellent place to do business. The people there are always friendly and professional.
LINDA J