El cliente no dejó un comentario.ROSA LINDA R.
Customer Reviews for Sedillo Self Storage
(Distribuidor de U-Haul del vecindario)
Tijeras, NM 87059
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nobody was there but the signs all said open. I swept truck out and still they said it wasn't clean and charged me a cleaning fee. Won't use againBETH S.
we returned the truck cleaner than when we picked it up (there was stuff inside cab from the previous renter). We were charged cleaning fee. Sign inside the box says, IF not returned clean you will be charged a $25 cleaning fee. It should say, you WILL be charged a $25 cleaning fee. period. no exceptions. this is false advertising. The girl was very rude about it when we said that it was clean. She just kept saying that we need to have it clean for our customers....well, then you didn't do it the time before we got it. They park the vehicles in a dirt/gravel lot. It is very windy here...all the time. I don''t know how it is even possible to open the back door without dust getting inside....thus, it is impossible for it to be white glove clean on all surfaces. we will tell people to go to a different location to rent a truck, as there are many others in the vicinity to choose from.FRANKLIN S.
don't charge a "cleaning fee" when it is already clean!! We vacuumed and blew out the box before return. They park the vehicles in a dirt/gravel lot and it had been raining. So when she stepped up into the box to "examine" she had mud/gravel on her shoes. She said, there is dirt here...we said we would sweep it out right now, to which she responded...no, I have to sweep the WHOLE box out. It must be clean for our customers. Well, it was cleaner when we returned it then when we picked it up. They should change the sign that says *IF* not clean a $25 cleaning fee will be charged to...A $25 cleaning fee WILL be charged...period.!FRANKLIN S.
Picked up the uhaul with no gas and was never told I had to return with a full tank so got charged for that. Was charged for not sweeping the truck when there was nothing to sweep.RAEANNE T.
Trailer had mud on it, but it hauled motorcycle well.GARY W.
El cliente no dejó un comentario.TERRY U.
Let customers know what is the ideal height for the ball of the hitch for the trailer they are renting in advance.BRIAN T.
El cliente no dejó un comentario.paula L.
El cliente no dejó un comentario.VALERIE F.
Becky at Sedillo Self Storage really took care of us. Cannot say enough good things. We needed a 26' truck last minute and close by and she accommodated us. Made a few changes in the schedule after we picked up the truck and then cancelled those changes and she kept everything current w/ the contract. Then arranged for us to have the lowest cost rental option after we made changes and then cancelled those changes. Really appreciate her patience and keeping on top of things. It made our move so easy! Thanks Becky!MICHAEL T.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.BENJAMIN S.
El cliente no dejó un comentario.CHRISTOPHER T.
I had to travel about 25 miles to pickup, far my pickup site, A little annoying!Robert Y.
El cliente no dejó un comentario.Shane W.
El cliente no dejó un comentario.David G.
Since I last rented from U-Haul, there are new requirements that are a bit of a nuisance. The phone app to scan/photograph my drivers license didn't work at all. The process of having to call an acquaintance is annoying, but the equipment and customer service were both excellent.Robert D.
Get some help that can do their job. I am a 60yr old woman and I had to lift and put the trailer on the hitch and had to show the worker how to lock the hitch on. Killed my back and was very stressfull. Will never use uhaul again.Sheri D.
El cliente no dejó un comentario.JENSERIK F.