Customer Reviews for Security Public Storage
(Distribuidor de U-Haul del vecindario)

65 comentarios

521 Harbor Crt   Pittsburg, CA 94565

(925) 526-6087

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(925) 526-6087

521 Harbor Crt
Pittsburg, CA 94565

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

I was adviser that I couldn't pick up until 10am, when in fact most trucks were gone by then. I reserved furniture covers and pads, furniture dolly, both gone! There is NO POINT in reserving extra supplies if it's not truly reserved for you. It was shameful to say the least.

Traci B. 
Clasificación:
5.0

Things went very smoothly and your staff were good.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEIDRA H. 
Clasificación:
5.0

Great place for rental.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL L. 
Clasificación:
5.0

The rep gave excellent service.

XERES D. 
Clasificación:
5.0

Great staff vey on it. Great job

LARY B. 
Clasificación:
1.0

Put more then needed gas in the van. Sure which I could get discount or something

VICTORIA R. 
Clasificación:
5.0

Great customer service ! Will be renting agai . Rachel was great

NATHALIE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY G. 
Clasificación:
5.0

My lady that helped me was very nice and pleasant. I would definitely go back to this location when ever I need to rent a U-haul again. Betty T. Lee

Betty T. 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESA S. 
Clasificación:
5.0

Nothing. Thank you for the excellent customer service!

Quianna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DE LIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JADA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA W. 
Clasificación:
1.0

1. The van was full of spiders and webs. There were dirty masks, tissues, food wrappers, and a soda bottle in the door pocket. 2. When I rented the van I was told I would be charged $170 the full cost of the rental. 3. I got an email this evening where I was overcharged on everything including a promissory note from Preston which had over charges and bill to pay more dollars. 2. I rented a van for $19.95 a day as printed on the van and website. We were charged $29.95 a day. We added insurance for $50 as on the website. 3. I called back and spoke to Preston. He hung up on me. I called back he did not answer. I had everyone in our house call at the same time i finally got him back on the phonme he said tjhe corporate office of Uhaul did it. The same corportate office over charged me.

FRANCES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY P. 
Clasificación:
5.0

Everything ok

SILVINA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Berlin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DE LIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DE LIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK B. 
Clasificación:
5.0

Excellent service.

EDUARDO R. 
Clasificación:
5.0

Uhaul site went down. No compensation for delayed services and changed reservation time day of. Service location was excellent with great customer service. Thank you Rachel and Lily!

TREASURE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA W. 
Clasificación:
5.0

Give flowers

MARK S. 
Clasificación:
1.0

I want to make a formal complaint about the the person i spoke to in this branch. I called up today - April 21, 2021 around 11:30am. I spoke to a guy but did not say his name. I asked if he could help me in getting an Invoice or receipt about my previous rental. My reservation number is - 24433985. He said to me to dial 1800 Go Uhaul. I asked him how to dial that number. He replied "you should not be renting a truck if you don't know how to dial a number" I answered "are you insulting me? im just asking you to help me how to dial 1800 uhaul?" He told me "go ask your kids on how to do it!!" If the our conversation is recorded, please review so you would hear how did he maltreated me as a regular customer. And we end up he hanged the phone at me. I want to make a formal complaint about this. Not only for this review but on a writing. I cannot imagine someone talk to me like that from a respectable company. Uhaul Branch - 521 Harbor Crt Pittsburg CA 94565 Date of call - April 21, 2021 Time of call - 11:30am Please see date of rental and info below -

NOEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONDREA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAVEL N. 
Clasificación:
5.0

Manager was very helpful and accommodating. Will rent from her again!

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORINE P. 
Clasificación:
5.0

Great service

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATESA D. 
Clasificación:
2.0

El cliente no dejó un comentario.

BATEANA S. 
Clasificación:
1.0

Staff not nice, they charge us more than what was the rate for 1 day rent

Zaldy R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATESA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA G. 
Clasificación:
5.0

Keep up the Good work and never stop doing better.!!!

FELIPE V. 
Clasificación:
5.0

Tatiana was extremely professional and friendly. She is the reason I will return to UHaul as she made up for the awful experience I had at FORT KNOX Storage on Railroad with "J" who had the worst customer service ever.

DAVINA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARDIMETRICE H. 
Clasificación:
5.0

Nothing. Evelyn exceeded all of expectations. Great customer service, need more employees like her!

DANILO Y. 
Clasificación:
3.0

Not specific to this location, but in general: u-haul should let you know when you reserve vehicles that you HAVE to pay with credit card. Why let customers reserve equipment with a form of payment they don't accept? I used a debit card to reserve the vehicle and intended to use it for payment as well. On pick up, I learned that you cannot use a debit card. I had to call family at home to bring a credit card, since my ride to the location had already left. Customer service at the location was good. Very friendly and the vehicle was clean.

MELANIE H. 
Clasificación:
5.0

Rachel is amazing. So much information and such a friendly and professional demeanor. Great customer service and when I need to rent a truck, I will definitely return.

KATRINA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ida B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gregory D. 
Clasificación:
4.0

Good customer service! They get you exactly what you and you in snd out.

TIFFANY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolores V. 
Clasificación:
5.0

Customer service is the best

WILLIAMS E. 
Clasificación:
4.0

The driver's seat could not be adjusted.

Olvan P. 
Clasificación:
5.0

Customer service was outstanding and the location is convenient for anyone wanting to move items from their house to a storage area. It's something I would consider doing in the future.

Shondra W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly O. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERA R. 
Clasificación:
5.0

Friendly and honest staff. Great customer service. Always have a good pickup truck rental experience.

Kevin F. 
Clasificación:
5.0

Nothing continue to keep up the good work

Sabrina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

betty S. 
Clasificación:
1.0

Very rude and the facility does not know how to charge transactions appropriately. After verifying they had errors with the amounts charged, they then said call the 1800 uhaul number and stated “if they process you a refund then you get one if not that's it” , because they did not want to process me a refund.

Servine Augustas H. 
Clasificación:
5.0

Great experience and courteous staff

BRIAN H. 
No se han enviado comentarios para esta ubicación.

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