Customer Reviews for Security Public Storage
(U-Haul Neighborhood Dealer)

229 comentarios

521 Harbor Crt   Pittsburg, CA 94565

(925) 526-6087

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Servicios en esta ubicación:

Contáctanos

(925) 526-6087

521 Harbor Crt
Pittsburg, CA 94565

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 5 p. m.
  • Dom.: 11 a. m. - 2 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Francis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin O. 
Clasificación:
3.0

The rental was 5/8 full and I was told it was 3/4 full. I bought it back 3/4 full. I would use 30 miles but I use 16 miles and I'll bring it back in for 4 hours instead of 24. I used a small truck.

DWAYNE B. 
Clasificación:
5.0

The Manager Tatiana she is so amazing

AERTON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul V. 
Clasificación:
5.0

Continue the excellent service thank you

Gregory Sr L. 
Clasificación:
5.0

Place big sign for after hour drop box for keys

Christshawna F. 
Clasificación:
1.0

Have the items requested

KANNA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Temika R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renato M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
3.0

Have equipment/supplies that customer ordered in the truck.

Janel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Very courteous and respectful personal, great location and very clean, for now on I will your customer. I have experienced other locations of Ugalde in Antioch and A Bliss in Pittsburg, this locations should learn from the one in Harbor Public Storage, service make the difference.

Edgardo A. 
Clasificación:
5.0

The signage on the road to this U-haul location should be improved. There is no street sign identifying the steet name. We had a hard time finding the location, because it is nestled between Bliss and the freewway overpass. Very hard to miss, or think your GPS is confused. Perhaps indicating it is in the Security Pacific Storage would help. But once there I was surprised with how clean and professional it was.

William G. 
Clasificación:
4.0

El cliente no dejó un comentario.

eugene A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DArtanian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
3.0

Truck was dirty from outside. It need to be washed sometime after being returned. Windshield was very dirty .

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

April P. 
Clasificación:
4.0

Employee was great

David P. 
Clasificación:
5.0

Rachel Gonzalez provided great, friendly customer service.

Rachel G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cherish A. 
Clasificación:
5.0

I do not feel I should have had to pay for this rental as the truck was defective and caused me bodily harm. There is a rectangle plate approximately 20 x 25“ at the Ta and and about 2 feet in at the top of the ramp that was coming up from the floor I didn't really notice it at first and I caught my sandal and fell landing on my bad knee and kind of jerking me around because I grab that stuff when I was falling. Later on I caught my left no right foot and fell hitting my head on the floor even though it has been a couple of days I still have a bad headache and pain in my knee. I honestly feel I should not have to pay for the truck rental because I had to deal with deceptive defective material are yeah the truck was defective I should never have had it no one should have it my son told me to use the vocal but I don't like it it's hard to correct and punctuations weird you're not at all anyway you can get hold of me if you have any questions thank you

BARBARA M. 
Clasificación:
5.0

Nothing! You guys were fantastic, Thank you

Fancisco H. 
Clasificación:
5.0

Location is clean and safe.

Perry I. 
Clasificación:
5.0

Absolutely nothing! Tatiana was amazing when it came to my needs. I was so scared to enter from the kitty outside but she help me threw every step of getting my rental safely.

Carol K. 
Clasificación:
5.0

Everything was Awesome!

Irene F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eleanor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodene S. 
Clasificación:
2.0

Got to this location 2 hours before closing and the employee was acting as if the did not want to be helping me.

LEKE K. 
Clasificación:
4.0

I was luck enough to run into a person that helped guide in my drop off. Location was closed.

Robert G. 
Clasificación:
5.0

Katia was nice to call me to remind me of my appointment. In person, she was very calm in helping me through the whole process. She made my day free of hassles. I would love to come if needed and I will definitely recommend this location to my friends and relatives! Thank you, Katia!

Binh O. 
Clasificación:
5.0

We have had to rent several trucks recently and this location by far is the best we've dealt with. Rachel made the whole experience painless after having issues with the previous locations. We will recommend this location and only use them from now on.

Delia C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Norman J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ria Gayle S. 
Clasificación:
5.0

Rachel is awesome. She is wonderful to work. My favorite has had to work with her and they enjoyed dealing with her. We will be working with her again. Thank you for having an employee like her. On a scale of 1-10 she is definitely a 10.

edgar C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shundrea H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jade B. 
Clasificación:
3.0

My reservation was transferred from Oakley to Pittsburgh. When I was returning the truck, I arrived 5:45pm and the office should close at 6, but it was aleeady closed

Thiago M. 
Clasificación:
5.0

Tatiana is super friendly and very helpful,, This is my 3rd time renting ,, thanks to her excellent customer service I will be back !

Leticia H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

Kind and friendly staff welcoming very helpful I will definitely patronize again

Lorraine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sondra W. 
Clasificación:
5.0

Great fast service .

MRio V. 
Clasificación:
4.0

All staff were excellent. Thank you!

Terrance D. 
Clasificación:
5.0

Professional and sparkling clean.

LENISE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan N. 
Clasificación:
4.0

I have no complaints whatsoever and all staff were amazing!

Cynthia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis G. 
Clasificación:
5.0

So far nothing to improve,,Tatiana is pleasant,courteous,and very accommodating. Servicio al cliente de excelencia. We will definitely be coming back.

Leticia H. 
Clasificación:
5.0

You guys are doing great

Tui F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANASEINI S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC B. 
Clasificación:
5.0

This location exceeds expectations with friendly and helpful service. Thank you so much.

MICHAEL C. 
Clasificación:
5.0

The representative was very professional and I can't think of anything that needs improvement.

Rebecca R. 
Clasificación:
5.0

Very good customer service.

Ellena T. 
Clasificación:
5.0

Tatiana is the BEST. I've rented trucks/vans a few times in the recent past and Tatiana was fast, efficient and knowledgeable. I enjoy my experience, she is a terrific person! thanks Tatiana ! George Uyeda

George U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer H. 
Clasificación:
5.0

Nothing everything was good

Rafael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Breanna B. 
Clasificación:
5.0

The desk clerk Ms. Gonzales was so attentive and a kind person to all of us. She was a big help with the directions on how to get there. Very kind. Thank you  

meneses M. 
Clasificación:
5.0

Nothing to improve. Calling for reservations was easy. Upon pick up of the Pickup  your staff a was awesome and very courteous.

Kirk R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
3.0

Personnel were not very helpful, didn't give me all the brochures I needed, gavel me the wrong location for the truck.

Kim R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonor B. 
Clasificación:
1.0

They charge me for cleaning and when I took the truck it was filthy I only use it two hours I didn't make mess I moved some furnitures so I will not use your location again

Amer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy A. 
Clasificación:
5.0

Nothing both women were amazing and the best customer service.

EBONI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy W. 
Clasificación:
1.0

Was charged for gas I didn't use. I took a photo of pickup and drop off and was still charged for it. Rosa was sweet and went out her way to call the 800 number but they were no help

Kaysha P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

XILIANG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zenaida M. 
Clasificación:
5.0

This is my second time using this U-Haul location. I like that you can pre-reserve your truck. When you get there your truck is clean and available. The ladies that have helped me in the office are very polite and friendly. Betty T. Lee

Ayesha L. 
Clasificación:
5.0

The battery did dead but overall all good

Christina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry C. 
Clasificación:
5.0

The whole place is clean. The service representative Racheal was so courteous to me and was fast handling my transaction. Her service skills are exceptional!!! Thank you Rachael!!

RAYMOND B. 
Clasificación:
1.0

Explain to the person what you're actually going to charge before charging I was said one thing the first experience then another on the next took basically 200 dollars away free me was unnecessary

Jose R. 
Clasificación:
3.0

The person who confirmed my reservation/order asked me for an alternate number and then she asked for the name. And then she asked me for additional name and number. That was extreme. The truck's engine/power is weak.

William L. 
Clasificación:
5.0

Fast, convenient and friendly

Christina M. 
Clasificación:
3.0

Service was very good, but the truck was quite dirty and needed maintenance - the battery/alternator light was on and there was a "change engine oil soon" message on the dashboard. I had recently rented a similar truck from another location and this one was definitely in much worse condition.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMAKA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICKAYLA Q. 
Clasificación:
5.0

The entire experience was such a pleasant one. First off, this is my storage place so you can imagine how convenient this was for me. I was able to reserve EVERYTHING that I needed to all online thru the website SAME DAY for the time I needed (4hrs). The associate that helped me was great. I did not get her name, but she was thorough and informative. We came back to the storage right when she was getting off work and she drove to our unit to inform us where to leave the truck and keys. Overall, 10/10 experience for convivence, service and value. I will definitely do this again and will refer everyone I know to utilize the online reservation and this location specifically (Security Storage in Pittsburg). Please recognize the associate that helped me, she was outstanding.

MARISSA C. 
Clasificación:
5.0

I have rented a u-haul from another storage facility in the area. This experience was far superior.

CHRISTINA S. 
Clasificación:
5.0

U guys are great

DARLENE L. 
No se han enviado comentarios para esta ubicación.

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