Comentarios del cliente para Security Public Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Security Public Storage

Grado total:

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Tomy L.
Grado:

so far the best location and customer service when renting a Uhaul.

JESSICA T.
Grado:

The mobile app and self-pick up service is a lengthy and difficult process. It also takes more than an hour to get a representative on the uhaul phone number to assist.

Long V.
Grado:

Thank you for the easy transaction and professional service. Thank you again for the frequent follow ups.

nathasha A.
Grado:

I was really impressed with the speed and efficiency of the rental process and customer service representative who assisted us. Thanks for making this such an easy process!!

angelina S.
Grado:

El cliente no dejó un comentario.

Marygraceanne V.
Grado:

El cliente no dejó un comentario.

Angela C.
Grado:

I received 3 phone calls hounding me to confirm that I was dropping off the truck at the scheduled drop off time. 2 phone calls the evening I received the truck and 1 time the morning of the return. I returned the calls and clearly none of the associated at this location made a note of my return calls confirming. I also told the person in the morning that they were hounding me and their reply was we have this truck rented a half an hour after my drop off time. I have never experienced this and would chnage my drop off the location in the future to avoid being hounded. When I picked up the vehicle the associate at that office said I can request a loca8closer to my house, has he left it open. Quite annoyed.

SARA ALICIA L.
Grado:

Nothing everything was good

Steve S.
Grado:

Gas gauge was given to me at what was said 3/8 tank. When I turned off the lot the needle never went over a quarter tank. The. I was charged the extra amount at the end.

Joyce N.
Grado:

The woman was very rude and not accommodating. I tried calling explaining to them that I was on my way but would be late. No one answered when calling at 0850. Tried calling again but nothing. When arriving they tried to charge me for miles when I clearly did not exceed my miles but did charge me for an entire extra day for being late (less than an hour). So basically paid for another 24 hours without any use of it. Totally ripped off by this facility. Should never recommend them or have them used as a drop off facility. They make a BAD name for UHAUL.

TURNER K.
Grado:

This is the best location you could possibly rent from!! Turner Kimball

Oscar M.
Grado:

El cliente no dejó un comentario.

Abraham C.
Grado:

El cliente no dejó un comentario.

Tomy L.
Grado:

best location to rent a U-Haul. Friendly, courteous and professional.

edguardo R.
Grado:

Hellen was so nice and helpful, I would come back again

Ryan N.
Grado:

Both things I ordered were not at the location I drove 17 miles out of my way to have both things at the location of pick up. And then had to drive to 2 locations to pick up my 2 rentals . Wasn't happy

Gilbert T.
Grado:

El cliente no dejó un comentario.

Francisco R.
Grado:

El cliente no dejó un comentario.

Paul K.
Grado:

Everything is good.

Richard G.
Grado:

The system you guys use to sign in using your phone taking pictures not everyone has smart phones an some do but dont like having to use them

Arnold C.
Grado:

El cliente no dejó un comentario.

MICHAEL P.
Grado:

Fast, friendly and excellent service.

marisol B.
Grado:

El cliente no dejó un comentario.

Roman A.
Grado:

Last minute rental took less than 5 minutes to walk in & out with the truck loaded with dolly’s & moving blankets...on a Sunday. Awesome

OSCAR A.
Grado:

Friendly people

Charles M.
Grado:

Very helpful staff helped to get through the check in process with the pressure of a planned power outage that was about to start

FRANCISCO A.
Grado:

Que sigan a si con buen servicio 10

ISAAC V.
Grado:

El cliente no dejó un comentario.

Tim S.
Grado:

very nice lady

David R.
Grado:

They were fast and courteous. The place was clean and organized. Caveat: check your order first. I asked for a dozen cargo blankets in the original reservation, but the truck only contained nine. I counted them and asked for the missing three before I signed anything.

Rose L.
Grado:

The staff here is very rude. Tried to say I damaged the truck that was already damaged. This place needs new staff immediately.

Caesar C.
Grado:

El cliente no dejó un comentario.

patricia M.
Grado:

El cliente no dejó un comentario.

MATTHEW G.
Grado:

Easy transaction ...glad they had a pickup truck...when not all the locations did ....truck interior could've been cleaner...but hey it's a work truck...not a big deal..

Lou D.
Grado:

El cliente no dejó un comentario.

Marvin E.
Grado:

Friendly staff

CHRISTOPHE H.
Grado:

El cliente no dejó un comentario.

Jesus L.
Grado:

No personal at this property, they don't explained how to get the truck key. They need to explained how to setup your account using the app.

veronica G.
Grado:

The people were very friendly . Very pleasant place..

Cathy K.
Grado:

When I dropped off the truck the guy at Public Storage seemed like he was annoyed that I was dropping off the truck. Customer service not so good

jose L.
Grado:

Continue your great customer service!

FENG X.
Grado:

El cliente no dejó un comentario.

Norma C.
Grado:

Everything was perfect and in time, we had a very good almost brand new van , the service in the phone , email and agents in the office Everything was excellent. Thank uou

Amber S.
Grado:

El cliente no dejó un comentario.

April N.
Grado:

El cliente no dejó un comentario.

David F.
Grado:

***** please read & understand ****** Drop off location printed on my uhaul invoice is no longer a drop off location. Very frustrating as it was in the invoice and really an easy location to drop off in the Los Abgrles location that I am unfamiliar with. Valley View Mail Center (14239 Rosecrans Ave,La Mirada,Ca)

EMMANUEL S.
Grado:

Have more In-Town 10ft trucks available.

steven H.
Grado:

El cliente no dejó un comentario.

RUBEN D.
Grado:

I had to put an xtra $10 of gas because of a misreading of the fuel gauge

Oliver C.
Grado:

Friendly staff, great service.

esteban P.
Grado:

El cliente no dejó un comentario.

YAHIRA C.
Grado:

Our truck had issues with the brakes and it made it unsafe for us to drive. It took us forever to get to our destination because of it.

ELIZABETH M.
Grado:

El cliente no dejó un comentario.

MITZI P.
Grado:

Have the gates open so I drop off the the u husk truck and not waste time and energy waiting another day

veronica M.
Grado:

El cliente no dejó un comentario.

Timothy O.
Grado:

Excellent friendly customer service

Geena B.
Grado:

Such slow service, made me late to my pickup location.

SESA G.
Grado:

El cliente no dejó un comentario.

Raymond J.
Grado:

El cliente no dejó un comentario.

Christina L.
Grado:

El cliente no dejó un comentario.

Bernard M.
Grado:

DON'T MAKE PROMISES YOU CAN'T KEEP! ( DON'T GUARANTEE A VEHICLE JUST TO HEAR LATER SORRY NO VEHICLE. Other than that fair pricing, descent people and nice vehicles. I'll use U- haul again

Amy K.
Grado:

El cliente no dejó un comentario.

Dolly V.
Grado:

Requesting a uhaul online was convenient and easy. The two people at location that helped us were very nice and easy process. BUT once I got home and opened the uhaul I seen many roaches perhaps from previous family that rented. I was hesitant to use it but I needed it done that day. I had to go purchase a raid can and spray afraid the roaches would get on my belongings.

rosalinda M.
Grado:

El cliente no dejó un comentario.

john P.
Grado:

Credit me for bringing the truck back with more gas than when I got it.

alejandro T.
Grado:

El cliente no dejó un comentario.

William G.
Grado:

El cliente no dejó un comentario.

Kelly M.
Grado:

El cliente no dejó un comentario.

Dale N.
Grado:

El cliente no dejó un comentario.

MARY N.
Grado:

El cliente no dejó un comentario.

JOSE GERARDO S.
Grado:

El cliente no dejó un comentario.

Orlando S.
Grado:

This location was great but my overall experience using Uhaul this time was terrible. Uhaul has adopted new methods of booking trucks that don’t allow the customer to feel secure in the truck they reserve. I had to go to 4 different locations before actually getting a truck and two of the locations I was sent to were closed. I’ve filed a complaint/case on this matter and I’m only hoping Uhaul will return a portion of the extra miles I was charged due to the 4th destination I was sent to being much further from my move location than I anticipated.

Daniel R.
Grado:

You can install a rear view camera, the camera and la labor is $100, for safety/people when reversing. The 10’ truck I rented really needed to be washed(clear visibility is a must) but as far as the location they know what they’re doing, excellent job!

Mario P.
Grado:

El cliente no dejó un comentario.

Mona O.
Grado:

El cliente no dejó un comentario.

chris H.
Grado:

El cliente no dejó un comentario.

rosa G.
Grado:

El cliente no dejó un comentario.

lori B.
Grado:

Everyone was extremely professional, friendly and helpful!

MERIAL C.
Grado:

the truck smells like cigarette when we picked it up, CS was really really poor. Just to pick up the truck and fill out thepaper works it took 30 mins

RONALD M.
Grado:

El cliente no dejó un comentario.

fiaz S.
Grado:

I have used uhaul for year never have I gotten where the lock doesnt work (to lock the back door). For this truck the lock would not work with the key we were given. I had to use my own personal lock to lock the back.

Efrain S.
Grado:

Never dealt with such unprofessional crew. I was dealing with traffic and told the lady i would drop off after 6pm...she started to tell me that she would call the cops and report the truck stolen and that she would charge me 2 days. I told her i dont mind paying the 2 days just dont treat me like a criminal...im a paying customer. She says... well if you dont return it before 6 im forced to call the cops... never again will i use uhaul. These local dealers are destroying your reputation.

Teresa C.
Grado:

Get out from behind the desk and check your equipment and mileage. Warn a customer when obvious equipments such as ramps are not included or are gonna cost extra.

Jeffery P.
Grado:

El cliente no dejó un comentario.

khanh N.
Grado:

Customer Service..is a must. I ran into problems from the start..oh yeah, n basic knowledge of charging your debit/credit cards mandatory no?

Everardo P.
Grado:

El cliente no dejó un comentario.

Gina W.
Grado:

U haul is expensive. Says $19.99,but comes out $101 plus have to put gas

pamela C.
Grado:

The young lady that works at this store was amazing. The gentleman needs a little customer service. But she made up for him

Antwon W.
Grado:

El cliente no dejó un comentario.

JOHN B.
Grado:

El cliente no dejó un comentario.

Carlos M.
Grado:

Everything was great, Liz was really helpful, she was really fast with her service. Once I got there she had everything really to go. I use Uhaul service often and I go to other location but I will be returning here because of the awesome service I received. thank you.

Oralia S.
Grado:

El cliente no dejó un comentario.

Arne C.
Grado:

lower the cost

Martin S.
Grado:

El cliente no dejó un comentario.

HARDEV K.
Grado:

Everything looks good.

Nadine M.
Grado:

Everything was great. Fast and easy!

ANNA O.
Grado:

El cliente no dejó un comentario.

Lillie D.
Grado:

El cliente no dejó un comentario.

Margie G.
Grado:

Excellent service. The office personnel were very friendly. I would definitely recommend this place for your U-Haul needs.

Janeen N.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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