The van smelled like someone just smoked in it.
MOHAMMAD B.
Customer Reviews for Security Public Storage Sacramento IV LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was excellent and the representative was great 👍
Sydney S.Nice staff, easy pick-up and dropoff.
Kevin R.They're very good customer service and when I had a problem and I didn't have an understanding he helped me with the understanding and problem with soft we'll go back to them
Donyale B.The attendants were both very helpful. I got my truck quickly and she was right out to check me out. Very good experience.
Teresa P.ALL GOOD
TRACY C.The staff here are friendly and provided great customer service.
Rhonda P.It would be great if there was a proof of returned vehicle document at the time of drop off so that customers can be more at ease.
Sheng L.Great customer service. Thank you 😊.
Willie C.Customer service is always great, thank you.
MICHAEL C.It's a little far out there from major freeway access
Gregory D.Proffesional and freindly service!!!
Sydney S.Continue doing the good work.
Larry T.No problem, great customer service. I recommend this U-Haul company to my friends and family. Thank you Ms ambrosia for everything.
Robin G.Everything was great
Rikki K.The associates are very professional and respectful every time all the time!!!!
OCTAVIA J.Very accommodating to customer👍
Anglela P.Management at security public storage was very helpful and knowledgeable about the rental process. I will recommend people to do business there.
Shedric A.Extraordinario servicio al cliente
Angelo G.Nothing to improve!! Amazing customer service and equipment super clean
NOEL J.My order summary drop off date said June 5th, but my contract said June 4th at 10:00 am. The lady I talked to here said I was all set to return the truck on June 5th, but this was incorrect. Because of this, I had gotten charged almost $60 for an extra day. She was very nice and helpful, but I had gotten incorrect information that caused me to get blind sided and lost money for an extra day of charge.
Johnny O.Current employees ambrosia and Stanley run a very good storage store; they follow policy and help any way they can.
DAVID B.I borrowed the dollie and accidentally left it in the truck U-Haul on Franklin
LESLIE S.Clean and convenient location. Super helpful staff! I assumed I could sweep out the truck before checkout. Thank you for kindly offering your broom and dustpan! Tell the next online customer to use mobile checkout service it is fast and easy.
DUSHARME T.Open in Sunday life line 🙏🏻🌈💫👍🏼
narpinderpal S.Very nice staff
Heidi K.I Would like to say 1st and foremost the service was amazing smooth better than the actual u-haul store which It's usually packed busy This location on Franklin was amazing their office was clean and organized the service was amazing amazing shout out to ambrosia and Stanley at the Franklin location of security public storage This couple deserves a raise Thanks again for making my moving a smooth process.
CLARANCE W.The storage facility was very clean and seems very safe, I like the indoor storage concept. The staff was excellent, very helpful informative & attentive, they were very welcoming and moved quickly through the process. My truck was ready and waiting for me when I arrived and my storage rental only took a few minutes. I would definitely recommend this facility for storage rental as well as equipment rental.
Lorita V.Nothing! The service was fast and professional. This is my new uhaul location of choice.
Loyce B.Facility is clean and Uhual trucks are super clean and detailed. Never had a cleaner uhual truck rental before getting one from this pick up location. This location will be my preferred location to book my future rentals from now on.
Tom C.Best U-Haul experience I've ever had!!! And I've rented many many times but never this outstanding.
Jerome H.Everything is perfect, the place and staff are all helpful and friendly I have nothing to add it is a perfect place to store your belongings.
Cristina B.The after hours drop off was really confusing. More signage needed or description of where to park.
Nicholas F.best customer service I've experienced in years
JUDI N.nothing
Vikas A.