The lock box for early pickup key retrieval has two boxes located on one pole. Box number 1 is placed too high for shorter persons. I did experience difficulty reaching and entering my code for box 1 at the height it is located. I barely reached it and could barely see how to enter my code.
Lashun C
Customer Reviews for Security Public Storage - Napa LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mica was very friendly and walked us through the rental well.
Ryan YSeth was very nice and helpful.
Leon CThis is one of the best locations that I've rented from.
ANTONIO DCharles was awesome. Freindly, professional and Flexible with our needs. Would come back in a heartbeat and recommend to others as well.
Peter DThe actual rental agreement. Over the past 10 days I never knew what I was paying until the final receipt due to my contract going from one way to round trip so mileage charge was either $1.39 or $.60 depending on the rep that called me. In the end it worked out the way it was supposed to.
Russell WDead battery on original rental
Luis C