Due to snow the assistant manager was covering one of the locations and she did an outstanding job at assisting me with my additional needs. Though she was acting as a regular employee you can tell that she had management experience and was a U-Haul representative at management level.Nicholas Q.
Customer Reviews for Secureloc Self Storage
(Distribuidor de U-Haul del vecindario)
Hagerstown, MD 21740
(Next to Hub City Auto body)
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9 a. m. - 1 p. m. / 2 p. m. - 4 p. m.
9 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LOGAN W.
El cliente no dejó un comentario.EDWARD S.
1st location in Martinsburg paid no attention to his scheduling log and had given my truck to someone else despite my calling the day before to make sure my truck was there. He had other customers I told him he should call to let know they had no truck either. I had to travel an additional 40 miles round trip if the dealer just would paid attention to his scheduling log I could have planned to go somewhere else to begin with it almost ruined my wedding as I was hauling items to the venue. The Hagerstown location was closed when I arrived which delayed us even more but I did give her a good review as she was very apologetic and truly was doing her best to help us. I would definitely recommend the Hagerstown location again.Gail C.
My first location wasn't available and it was switched. When I went to this location at 6:30 am to get my truck, it wasn't there. I had to pay a lot more money in mileage because the only other truck they could find me was in Hagerstown which is 45 minutes from my house. I am very dissatisfied in my overall experience using U-Haul.Stephanie F.
El cliente no dejó un comentario.JENNIFER C.
The woman who took care of my pick up rental was very very helpful and accommodating since I had to come from Frederick to get my truck which took me 30 minutes out of my way.YOLANDA R.
Staff went above and beyond to make sure we were safe and secure with our trailer hook-up.ROY H.
El cliente no dejó un comentario.Mark P.
I had issues with the self check in, but went inside and I was quickly on my way. It was faster and easier than the self check in.Sonya C.
El cliente no dejó un comentario.MATIAS Z.
El cliente no dejó un comentario.Jay S.
Make sure each vehicle is mechanically ready for the next customer. This was my most dangerous trip in a uhaul.Aaron M.
Wasn't lit. Very dark and not safe part of town. The furniture pads I ordered and paid for we're not in truck and when I called they said I needed to call a different number for customer service and I was never able to get through to get a refundKristine K.
Only problem was we had reserved the truck for a Frederick location. I confirmed with them the day before and fortunately they were able to find a truck in Hagerstown. They added an extra day and miles so that was good. If we had found this out the day of the move it would not have been good.Dargan G.
Difficult time finding a truck to rent after multiple visits to website. Had to get some of the supplies (box and bags) from a different location when you should stock at each location.Roger M.
El cliente no dejó un comentario.KRISTIN C.
El cliente no dejó un comentario.Jaye A.
El cliente no dejó un comentario.ARTHUR O.
El cliente no dejó un comentario.Carl M.
El cliente no dejó un comentario.Dasha J.
El cliente no dejó un comentario.TORKWASE G.
I thought the customer service at this location was exceptional. The main coordinating employee was unexpectedly out due to a medical emergency and the business owner and uhaul regional manager were incredibly accommodating while trying to make arrangements on the fly to get my reservation fulfilled. I would definitely recommend.Andrew S.
El cliente no dejó un comentario.LYNETTE K.
I arrived an hour past my appointment time and they had my truck ready to go. When i called they were very helpful, and i felt like my business mattered.Xavier Steven W.
Cassie that works up front is great.Kimberly Z.
El cliente no dejó un comentario.LAURENFRITZ D.
Dropped off after hoursRHONDA P.
El cliente no dejó un comentario.RACHELRAIN C.
El cliente no dejó un comentario.RICHARD N.
It was easy & quickMELANIE W.
Rep was very niceWILLIAM J.
Very welcoming and friendly staff. even met me outside when I pulled into the parking lot. Super helpful and explained everything.Lisa G.
El cliente no dejó un comentario.ALEXANDRA W.
El cliente no dejó un comentario.Emily H.
El cliente no dejó un comentario.CHRISTINA P.
El cliente no dejó un comentario.Christy C.
El cliente no dejó un comentario.CHARLES F.