Wonderful manager at Sam's. He was very kind and helped me figure out the best way to complete my move. Will go back when I need a Uhaul truck in the future!!LYNDA H.
Customer Reviews for Secondhand Sam's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Craig R.
Sam alwats treats us right.Jesse P.
They do an awesome job very knowledgeableSAMMY J.
Customer did not leave a comment.Amandalyn T.
Customer did not leave a comment.Catherine W.
Customer did not leave a comment.John S.
they take time and very knowledgeable of the whole processSAMMY J.
Second Hand Sam's is the Best! I have already recommended him to a friend. Top Notch Service Provider!!!Gary B.
Wonderful peopleSAMMY J.
Excellent service and the cleanliness was exceptionalJames J.
Everything was greatSteven F.
they do what ever they can to make it a good experienceSAMMY J.
Customer did not leave a comment.Teresa G.
Customer did not leave a comment.Rocky S.
Very helpful and Friendly.Love Sam there he was great.ashley A.
Customer did not leave a comment.robert W.
Customer did not leave a comment.Jack B.
Customer did not leave a comment.JIM H.
Customer did not leave a comment.Chris A.
Customer did not leave a comment.Amy C.
Going out of the way to help peopleSAMMY J.
great place nice people they are there to helpSAMMY J.
Customer did not leave a comment.Joseph S.
Everyone super niceSAMMY J.
Customer did not leave a comment.Dennis L.
Everyone very courtesySAMMY J.
Customer did not leave a comment.Maggie I.
Sam was wonderful! What an awesome experience!MARY S.
Sam was a pleasure to work with.Edward B.
Customer did not leave a comment.Matt F.
Best people everSAMMY J.
Customer did not leave a comment.Kaye H.
Truck had no A/C - wasn't told until I came to pick up the truck. I could have made other arrangements if I had been told earlier Truck leaked and ruined furniture. The whole reason I rented this rolling oven was to protect the furniture from rain. Terrible experience, terrible product and terrible customer serviceSTEPHEN S.
Customer did not leave a comment.Ryan W.
We're nice peopleSAMMY J.
Customer did not leave a comment.Belinda S.
Easy in and outSAMMY J.
Customer did not leave a comment.Deon M.
This is my second experience with Secondhand Sams. My equipment was ready and already loaded for me to use. Everything was handled online and very convenient. I highly recommend this location.Glenda R.
Secondhand Sam's staff were great!Deborah M.
Customer did not leave a comment.lawrence W.
Sam was excellent. He made every effort to make the rental easy. Made sure I was hooked up correctly and was very happy to make the rental a good experience. Highly recommend.John J.
Customer did not leave a comment.Christopher W.
Super nice Personnel everyone trying to helpSAMMY J.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.Elizabeth K.
Customer did not leave a comment.Mark I.
The owner of the establishment was wonderful and very helpful.Tammy D.
Easy In and out quick on paperworkSAMMY J.
Customer did not leave a comment.Leigh Ann W.
Effective and friendlyWILLIAM D.
Customer did not leave a comment.CHRISTINA R.
Very nice people so kind went out there way to helpSAMMY J.
Customer did not leave a comment.RICHARD L.
Price per mileage was high. I returned the truck back to the same location so a round trip. 2 day rental cost me almost 1,000.00.Hope S.
Sam was extremely nice, made the process so easy when I didn't know what I was doing!Devin C.
clean and easy people the bestSAMMY J.
Great customer serviceTeresa P.
Customer did not leave a comment.sherri F.
Great experienceâ€¦.very accommodating personnel!Robert G.
Customer did not leave a comment.Ryan S.
Customer service greatSAMMY J.
Not a thingMICHEAL S.
Customer did not leave a comment.SAMMY J.
Customer did not leave a comment.Justin W.
Awesome personnel as we returned itSAMMY J.
Sam was great! Helped me out when i needed a truck!Christopher L.
Customer did not leave a comment.Katherine D.
Customer did not leave a comment.SAMMY J.
Customer did not leave a comment.Joel B.
Customer did not leave a comment.Aubrey M.
Best place everSAMMY J.
Customer did not leave a comment.Tylor B.
Customer did not leave a comment.Cindy J.
Customer did not leave a comment.JAMIE R.
Customer did not leave a comment.carl G.
Best in the whole timeSAMMY J.
Not a thing friendly family atmosphere good service excellent experiencevestes S.
Everyone was wonderfulSAMMY J.
Customer did not leave a comment.Barry L.
The original location would not take the trailer. They sent me to Secondhand Sams in Jasper, AL. He willingly took the trailer & was very accommodating.barry C.
Nothing all was goodjeff L.
The this place has has great customer service.Velma Y.
This is for the dropoff. Our pickup location was great very friendly. We left the trailer in Alabama my dad returned it and I was charged 41dollars. The lady was very rude and hateful. I already paid over 200 dollars to rent it, then get charged another 41.Lloyd C.
Customer did not leave a comment.Tim T.
The drop off location was just as good as a pick up location thank you very much for all the service and help given.Jerry H.
Customer did not leave a comment.Katie E.
Customer did not leave a comment.Dennis O.
Customer did not leave a comment.Greg H.
The clerk was very friendly and helpful as the equipment I requested was not available even after I called Uhaul and was told my request would be granted ( no fault of the staff at Secondhand Sams) at a higher rateMisty C.
Customer did not leave a comment.joy J.
Take your business somewhere else. Sam is a rude conniving person who over charged me for using your truck for less than 4 hours. He even charged me and extra $36 for gas even though I put the gas back in the truck. I would love to talk to a supervisor about his attitude and my money.Janelle H.
everything went wellJOHN D.
They charged extra for gas which I filled to the exact place the tank was when I got the truck.Don R.
No problem. Friendly.dan N.
I was genuinely impressed with how clean the truck was! And how easy it was to find the key and get going!PAUL L.
My overall experience was very helpful and easy.Glenda R.
Great equipment well kept, great customer service and a wonderful overall experience.robert B.