Wonderful manager at Sam's. He was very kind and helped me figure out the best way to complete my move. Will go back when I need a Uhaul truck in the future!!
LYNDA H.
Customer Reviews for Secondhand Sam's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sam alwats treats us right.
Jesse P.They do an awesome job very knowledgeable
SAMMY J.they take time and very knowledgeable of the whole process
SAMMY J.Second Hand Sam's is the Best! I have already recommended him to a friend. Top Notch Service Provider!!!
Gary B.Wonderful people
SAMMY J.Excellent service and the cleanliness was exceptional
James J.Everything was great
Steven F.they do what ever they can to make it a good experience
SAMMY J.Very helpful and Friendly.Love Sam there he was great.
ashley A.Going out of the way to help people
SAMMY J.great place nice people they are there to help
SAMMY J.Everyone super nice
SAMMY J.Everyone very courtesy
SAMMY J.Sam was wonderful! What an awesome experience!
MARY S.Sam was a pleasure to work with.
Edward B.Best people ever
SAMMY J.Truck had no A/C - wasn't told until I came to pick up the truck. I could have made other arrangements if I had been told earlier Truck leaked and ruined furniture. The whole reason I rented this rolling oven was to protect the furniture from rain. Terrible experience, terrible product and terrible customer service
STEPHEN S.We're nice people
SAMMY J.Easy in and out
SAMMY J.This is my second experience with Secondhand Sams. My equipment was ready and already loaded for me to use. Everything was handled online and very convenient. I highly recommend this location.
Glenda R.N/a
MICHAEL D.Secondhand Sam's staff were great!
Deborah M.Sam was excellent. He made every effort to make the rental easy. Made sure I was hooked up correctly and was very happy to make the rental a good experience. Highly recommend.
John J.Super nice Personnel everyone trying to help
SAMMY J.The owner of the establishment was wonderful and very helpful.
Tammy D.Easy In and out quick on paperwork
SAMMY J.Effective and friendly
WILLIAM D.Very nice people so kind went out there way to help
SAMMY J.Price per mileage was high. I returned the truck back to the same location so a round trip. 2 day rental cost me almost 1,000.00.
Hope S.Sam was extremely nice, made the process so easy when I didn't know what I was doing!
Devin C.clean and easy people the best
SAMMY J.Great customer service
Teresa P.Great experience….very accommodating personnel!
Robert G.Customer service great
SAMMY J.Not a thing
MICHEAL S.Awesome personnel as we returned it
SAMMY J.Sam was great! Helped me out when i needed a truck!
Christopher L.Best place ever
SAMMY J.Best in the whole time
SAMMY J.Not a thing friendly family atmosphere good service excellent experience
vestes S.Everyone was wonderful
SAMMY J.The original location would not take the trailer. They sent me to Secondhand Sams in Jasper, AL. He willingly took the trailer & was very accommodating.
barry C.Nothing all was good
jeff L.The this place has has great customer service.
Velma Y.This is for the dropoff. Our pickup location was great very friendly. We left the trailer in Alabama my dad returned it and I was charged 41dollars. The lady was very rude and hateful. I already paid over 200 dollars to rent it, then get charged another 41.
Lloyd C.The drop off location was just as good as a pick up location thank you very much for all the service and help given.
Jerry H.The clerk was very friendly and helpful as the equipment I requested was not available even after I called Uhaul and was told my request would be granted ( no fault of the staff at Secondhand Sams) at a higher rate
Misty C.Take your business somewhere else. Sam is a rude conniving person who over charged me for using your truck for less than 4 hours. He even charged me and extra $36 for gas even though I put the gas back in the truck. I would love to talk to a supervisor about his attitude and my money.
Janelle H.everything went well
JOHN D.They charged extra for gas which I filled to the exact place the tank was when I got the truck.
Don R.No problem. Friendly.
dan N.I was genuinely impressed with how clean the truck was! And how easy it was to find the key and get going!
PAUL L.My overall experience was very helpful and easy.
Glenda R.Great equipment well kept, great customer service and a wonderful overall experience.
robert B.