Wish they had a pickup truck or van.
Mark Thompson
Customer Reviews for Searcys Automotive and Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cab was not cleaned out, the truck wasn't swept out.
Ashley LancasterMake sure this location shows up in the U-Haul app as a drop off location. The app wanted me to drive a half hour to an hour away to drop off the trailer when this location was only ten minutes away.
Andrew CohillSearcy's does not show up in the U-Haul app as a place to drop off trailers, so it took days to get it checked in.
Andrew CohillGreat! Perfect! TY
Lynne PerlmutterWe had to turn the trailer in on the weekend, before the location was open the following Monday. But the drop off went well.
EDWARD HARBOURGreat people keep up the good work . Sincerely Jeff Harms .
jeff harmsvery slow to check in the equipment. Had to call twice and finally had to get UHaul to call them to check in the trailer we dropped off.
Andrew CohillHad a great experience with Searcys and recommend them highly.
Corey RappVery friendly and helpful
Robert E Andersen JrWonderful people to work with. I highly recommend them
JOETTE WILLIAMSThe wheel strap for the drivers side did have significant wear/cut. I let the young lady know that it may need to be inspected/ addressed. Transaction went super smooth and the setup at Searcy's is easy and organized for in and out with the equipment.
Daniel BradleyIf you need a u haul, this is the place to go! The staff is very friendly and knowledgeable. I'll be back.
James PoeAll was very good. Fast and efficient. Highly recommend!
GARY WELLSThe drop off was equally great as well. Very easy, close to my home and great personable staff.
Mike McpartlandGreat service, truck was in excellent condition
Paul HarrisI rent from them for all my needs. They are wonderful.
joett williamsOne of the best!
Ruth CrynsVery good customer service, quick, fast, on the road, trailer was ready to go.
River TownsendThe cleanliness of the interior could of been better.
Brittany Van LieuI don't think there is anything to improve. I will always use them. kind, considerate, and very professional. I appreciate having someone I can trust and know they will do they're best to help me with my moving needs. thank you, Ms Willliams
joett williamsthe nicest U-Haul rental place I've ever been too. wonderful people.
joett williamsIt’s not the location, but the process and the online glitches that waisted my time when picking up my rental. I was not provided a rental contract and was told it will be sent to my email, but never received it.
Alan sbiThis Family owned and operated business is awesome.
PHILLIP MCABEEVery professional!
MARK WHITEGreat people, love this place.
LARRY DANCYFirst class location - Highly recommend.
ERNEST KOONEOur family always use Searcy because of their excellent customer service. A great team there!
MARK WHITEThis was the third place I had to go to get my 26 ‘ truck. Not impressed with uhaul but this facility was excellent.
Rebecca RichardI was supposed to pick up the truck close to where I live and hade to travel 28 miles to get the truck.The person at the location in Forest City NC told me i was to go some where else to get the truck then hung up on me.Searcys was outstanding.
WILLIAM MCLAUGHLINWe picked up the truck and it did not have the appliance dolly or blankets that we paid for. Unfortunately this made our move take way longer, but Uhaul did give us an extra day to account for that.
James LynchAll five star location and professional staff. Very accommodating.
STEVEN CLARKYou couldn't ask for nicer people then the ones that you deal with at Searcys. They are more than helpful and knowledgeable when it comes to renting equipment.
GARY FINCHERWe strictly turned in the trailer while it was closed, no experience with the location.
Lori LewellenVery friendly and professional service. A pleasure to do business here.
DAVID TIMMONSVery friendly and helpful
JOSHUA NEUMANService was Outstanding. Very Cooperative & Accommodating. Truck was spotless, like new with over 65K miles. Very pleased to see that ALL tires were like new! Will not hesitate to rent here again and refer to family & friends. Thanks & Be Safe! - Kevin
ROBERT WIERMANGreat people with storage on site. Highly recommended!
MATTHEW WYNNEWe picked up this truck on a Friday, and they are closed Fridays. Used the APP and had a great experience. Had a little difficulty opening the lock, but call customer service and was able to get it open. Great service!
Diane BanLove Searcy Auto in Columbus NC, great customer service always. Usual is definitely getting better customer service.
Etienne WatsonPlace was closed,however was able to contact on facebook and everthing was taken care of. Thanks
Eugene WhiteAll questions were answered and the representative was very friendly.
WILLIAM HIXSONMOST FRIENDLY I'VE MEET. I WILL DEFINITELY GET ALL MY UHAUL NEEDS FROM THEM.
John Gosnell