Customer Reviews for SDL Mini Warehouses
(U-Haul Neighborhood Dealer)

256 reviews

204 Oak St   Crossett, AR 71635

(870) 364-2615

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 364-2615

204 Oak St
Crossett, AR 71635

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Diane CARTER 
Rating:
5.0

Customer did not leave a comment.

KEITH BRESHEARS 
Rating:
3.0

Customer did not leave a comment.

Bobbi Childers 
Rating:
1.0

One of the employees was rude and he made a comment saying that he hope I loose my car. Because I had a towing trailer that wasn't in good condition!! That wasn't professional. And the door on the truck I rented was loose and seemed like it was about to open while I was driving!!!! Smh... I didn't like anything about this go around with this u-haul company!!! Because what if I would have lost my vehicle that I was towing or what if the door would have opened while I was driving on the road??

Antwonne Allen 
Rating:
5.0

Everything was fine they were very helpful

Brian Brown 
Rating:
5.0

Customer did not leave a comment.

Bernard Escoyne 
Rating:
5.0

Perfect

michael forman 
Rating:
5.0

Customer did not leave a comment.

Ernest McGinister 
Rating:
4.0

Lady was so helpful

donald gayle Hough 
Rating:
5.0

Customer did not leave a comment.

Danny Hallmark 
Rating:
5.0

Customer did not leave a comment.

Tonya Johnston 
Rating:
4.0

None

Sereta Sims 
Rating:
5.0

Quick and easy. Nice people.

James Lee 
Rating:
5.0

Customer did not leave a comment.

Sheree Fenison 
Rating:
5.0

Customer did not leave a comment.

RICHARD FULLER 
Rating:
5.0

Keep doing what you do! Job well done. Thanks for all your help.

Aubrey Morrison 
Rating:
5.0

Customer did not leave a comment.

MISTY COSSEY 
Rating:
5.0

Customer did not leave a comment.

Jonathan Adams 
Rating:
4.0

Customer did not leave a comment.

Todd Bridges 
Rating:
2.0

This whole U-Haul experience was awful. I ordered a truck with plenty of leeway to have a truck on site which I would have been able to pick up on Saturday. I found out I would be forced to rent a pull trailer on Friday. I had to do a LOT of scrambling: I needed to borrow a pickup truck, I had to get the trailer before 5;00 FRIDAY, my husband, who would be the driver, would not arrive in town until 9:00pm - the employee told me I couldn’t rent it without him (he called his manager and learned that we could upload a driver’s license), we had to bring the empty trailer back to the pickup location instead of the area we were delivering to because it was 4.5 times more expensive, we had trouble returning it because said employee quit over the weekend and no one else know what to do (I can’t imagine the people that may have needed to pick up a trailer that day). The trailer was clean and we did not have any mechanical problems.

Nancy Schwartz 
Rating:
5.0

Have used this location several times. They are always very helpful. Highly recommend them.

Eric Shoffner 
Rating:
5.0

Other than availability of smaller trucks, I don't see anything. Customer service was excellent. Really friendly, knowledgeable and patient in explaining everything about the rental contract.

danielle smith 
Rating:
5.0

Your crew at SDL Mini Warehouses was great. They got me in and out. I was a late for my appointment and they were gracious enough to help me. Many thanks to the crew in Crossett!!!

Eric Shoffner 
Rating:
4.0

NA

Steve Mcmillon 
Rating:
3.0

They were rude because I was a day late. I won't be using this location for anything.

CLYDE MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Heather King 
Rating:
5.0

Excellent service, from all who work there? Very pleasant experience! Second to none!!👍

Marilyn Owens 
Rating:
1.0

Customer did not leave a comment.

Adrianna Sloan 
Rating:
3.0

Customer did not leave a comment.

LANCE KING 
Rating:
4.0

Didn't have appliance dolly available. Had to change to more distant pickup location but we were awarded 100 extra miles and extra day which were very much appreciated.

Timothy Kessler 
Rating:
4.0

Customer did not leave a comment.

Pedro Leal 
Rating:
1.0

Customer did not leave a comment.

SCOTT KENT 
Rating:
5.0

Customer did not leave a comment.

glorya jackson 
Rating:
3.0

Customer did not leave a comment.

Penny Martin 
Rating:
3.0

Customer did not leave a comment.

Bryan Davis 
Rating:
1.0

Customer did not leave a comment.

Mary Luttrull 
Rating:
5.0

Customer did not leave a comment.

Joshua Turner 
Rating:
3.0

Customer did not leave a comment.

Shawna Hawkins 
Rating:
5.0

I've used this location on 3 different occasions, no need for improvement. Excellent service, very helpful, fast , easy, not one complaint. We use uhaul often and I wish all uhaul places were like this place. !

carrie Carter 
Rating:
3.0

Customer did not leave a comment.

Brett Cunningham 
Rating:
5.0

Customer did not leave a comment.

Alisa Ware 
Rating:
5.0

Customer did not leave a comment.

DARYL WILSON 
Rating:
5.0

Customer did not leave a comment.

Jacque Casement 
Rating:
1.0

The truck leaked and ruined my couch. Warnings came on. Customer service wouldn't help. Roadside gave me a run around. Uhaul is taking no responsibility.

Crystal Holloway 
Rating:
4.0

Customer did not leave a comment.

Kerrie Barnes 
Rating:
5.0

Customer did not leave a comment.

Donald Haber 
Rating:
5.0

Everything went very well. Very smooth ride and easy to Maneuver. Thanks for everything.

rosie jones 
Rating:
4.0

Customer did not leave a comment.

GARY BOOKER 
Rating:
3.0

Called and gave my mom and my grandma and me attitude, so I will not recommend anything from this place.

daleshia jackson 
Rating:
5.0

Customer did not leave a comment.

Shronda McDanials 
Rating:
5.0

Customer did not leave a comment.

Carrie Evans 
Rating:
5.0

Everything was great

Cierra Johnson 
Rating:
5.0

These guys were great. I was need of a truck immediately to transport two motorcycles and they came through even help me load the bikes into the truck. I needed the truck because I did not have a vehicle to tow a trailer.

Martin Nelsen 
Rating:
5.0

N/A

Samantha Collins 
Rating:
5.0

Customer did not leave a comment.

Renee Berry 
Rating:
5.0

Customer did not leave a comment.

Matthew Smaltz 
Rating:
5.0

Customer did not leave a comment.

Kenneth Magee 
Rating:
3.0

I would recommend this location for pickup if this is where your original reservation was. In my case I had to drive 2 hours out of my way to pickup here because uhaul decided to call me 10 minutes before my pickup time and tell me wasn’t anything available at my location. I made a reservation on a Saturday to pickup Thursday and uhaul called me the day of my pickup. Uhaul has no respect for their customers and is too big of a company to handle business this way. Uhaul sucks

Shondrekia Jackson 
Rating:
5.0

Customer did not leave a comment.

taylor dalton 
Rating:
4.0

That specific truck needs to be retired. The AC quit cooling on day 1 and we were heading into the deep south with air temperatures in the 95+ range. We had rain. The windshield leaks. Feet and anything else on the floor got wet. The speed governor kicked in too soon making passing other vehicles a safety issue. The shocks are shot. When encountering bumps on Interstates the truck would porpoise badly and sometimes leave the ground. Makes for really difficult handling and again a safety issue. Send that unit to the recycling center.

Sheila Peddy 
Rating:
5.0

Nothing! Thank you so much

Dana Eads 
Rating:
4.0

Customer did not leave a comment.

Joy Stephenson 
Rating:
3.0

Customer did not leave a comment.

Johnny Pamplin 
Rating:
2.0

I would not recommend u haul to no one. I had a really bad experience it took an hour to finally get the truck because the place was closed and I had to do ten thousand things on line to get the truck. Never again.

DONNA GREENE 
Rating:
5.0

This was not the location we requested. Had to drive over an hour to pick up the truck.

Sterling Claypoole 
Rating:
5.0

Customer did not leave a comment.

Roy Langstaff 
Rating:
5.0

Customer did not leave a comment.

Nicholas Adams 
Rating:
5.0

Customer did not leave a comment.

Roy Langstaff 
Rating:
1.0

Just horrible

Sandra Henslee 
Rating:
5.0

Customer did not leave a comment.

Johnny Hinson 
Rating:
1.0

The employees that worked at this location were very rude and unfriendly. If I ever need a U-Haul again I would rather drive the hour to Monroe Louisiana than have to deal with the people in Crossett Arkansas.

heather naron 
Rating:
5.0

Customer did not leave a comment.

Alfred Lowden 
Rating:
3.0

When someone calls tell them all the fees and how you must return the truck with gas. I was lied to and charged way more than told. I’ll never use UHaul again!!!!!

ELIZABETH BRITTON 
Rating:
4.0

Customer did not leave a comment.

dennis price 
Rating:
5.0

Customer did not leave a comment.

Lonnie Gardner 
Rating:
4.0

Customer did not leave a comment.

RANDY RUTLEDGE 
Rating:
4.0

Customer did not leave a comment.

Lyance Savage 
Rating:
4.0

Were quick to help, from time I showed up, till I was hooked up and driving off was maybe 15 min, and I did all the forms in person, no online anything. Nice folks.

Lyance Savage 
Rating:
5.0

Everything went smoothly and very professional atmosphere. Thank you

Dana Eads 
Rating:
5.0

Great place to do business

Tim Anderson 
Rating:
5.0

Customer did not leave a comment.

Donald Elliott 
Rating:
5.0

Customer did not leave a comment.

Linda Jackson 
Rating:
5.0

Customer did not leave a comment.

Monte Lester 
Rating:
3.0

Customer did not leave a comment.

William Carruth 
Rating:
5.0

Customer did not leave a comment.

Alisa Ware 
Rating:
3.0

Grass needed cut. You have a drop off and almost hit it. Mark the area. Someone showed up but never acknowledged us or assisted. Drove off like a bat out of he—! Guess, that was to impress us. We were unable to unlatch trailer. I do not know how to back up. With grass so high, really didn’t know where to put things. U-Haul and trailer placed off driveway for them to park where they wanted. Signs would have been helpful after hours. Would I recommend, only place to get U-Haul so have no choice. Nice to know, we have a place without having to drive an hour or more to get a U-Haul.

ELIZABETHSUE DAY 
Rating:
3.0

No one there to assist. Someone did show up but did not acknowledge us or assist. I could not back up rental truck so left trailer hooked to it. When the person pulled off, sped off like a bat out of he—! Wasn’t impressed.

Elizabeth Day 
Rating:
3.0

Customer did not leave a comment.

Tim Rodgers 
Rating:
3.0

Ensure the truck is actually available for the date and time previously reserved so moving will not be delayed like mine was.

Reese Haynes 
Rating:
5.0

Customer did not leave a comment.

Craig Fritz 
Rating:
5.0

Customer did not leave a comment.

Justin Clark 
Rating:
3.0

Customer did not leave a comment.

Ruth Ann Oliver 
Rating:
3.0

Customer did not leave a comment.

Stacey Williams 
Rating:
5.0

Customer did not leave a comment.

Derrick White 
Rating:
3.0

Very pleased with all the help and equipment!

Carla Hopper 
Rating:
5.0

Great place

RAY CALDWELL 
Rating:
4.0

Thanks

Cynthia Lowry 
Rating:
3.0

Customer did not leave a comment.

Maria Perez 
Rating:
3.0

Customer did not leave a comment.

Lloyd Gibbs 
Rating:
4.0

Customer did not leave a comment.

Macey Bonds 
No reviews have been submitted for this location.

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