i was told the gas tank on truck was full. Got in and found needle a little under empty. So when returning I filled up to that same point. Was not happy to find I was charged for additional 2 gallons at over 5 dollars a gallon. I went 43 miles in a small 10 foot truck. I put in 4 gallons before returning. If it needed an additional 2 galloons that means that small truck was getting 7 miles too the gallon!!!! So obviously it was not full when I received it.William W.
Customer Reviews for Schultz Power Equipment
(Distribuidor de U-Haul del vecindario)
Beloit, WI 53511
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 5/17/2022: 1:00 p. m. - 5:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great experience and friendly at the counter!Chad S.
Pick and delivery was seamless. Staff was nice and easy to work with. I left an expensive toolbox and cooler in the back of the truck and they called right away to let me know so that I could pick a time to come back and get it.Crystal C.
El cliente no dejó un comentario.Stephanie S.
El cliente no dejó un comentario.Brian W.
El cliente no dejó un comentario.Kris L.
Trying to get the vehicle got it late and taking a picture after returning it wouldn't work. Otherwise the truck was used for a quick move and worked wellLauren M.
El cliente no dejó un comentario.Jamie N.
Had some difficulty completing the details of our return of the equipment thru tge online process. I kept getting messages that the password was wrong and had trouble resetting the password. I called customer service and even though the wait time to reach sonmeone was around 30 minutes, I finally got to speak with Marilyn, who was very courteious and helpful. Se was able to help me complete my return details and finalize the rental agreement. She was great. I give her 5 stars!!JOSEPH L.
Running lights were inoperable on the right side (but the brake lights and turn lights worked on that side). I did not feel safe at night without running lights on that side. BTW, the man who helped me at the pick-up site was excellent.Timothy M.
Great customer service-attended to the needs-came early to pick up the trailer, had to call another employee back in so I could get the trailer!!WILLIAM W.
El cliente no dejó un comentario.MARK R.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.SUZANNE S.
El cliente no dejó un comentario.SCOTT C.
El cliente no dejó un comentario.Travis D.
El cliente no dejó un comentario.JANICE C.
Grease the doors on the enclosed trailers.Michael F.
El cliente no dejó un comentario.JENNA C.
every thing perfect , nice peopleFRANCISCO L.
Totally cool. I'll be back.MATTHEW G.
Have boxes and packing materials available at this location.RHONDA B.
Maybe not charge a ridiculous amount because I couldn't stop to get gas? I don't have any depth perception, so trying to fit a uhaul truck through a gas station area was impossible for me. Pretty crappy on your part.Ashley L.
Everything ready for me at pickup time. Good job!!DONALD B.
Nothing, private owned company that sublets the U-Haulsjohn S.
El cliente no dejó un comentario.Katherine J.
El cliente no dejó un comentario.MATHEW S.
El cliente no dejó un comentario.JANE E.
Nothing everything was amazingTrevor W.
Customer Service was Excellent from the beginning to the endTIMOTHY E.
El cliente no dejó un comentario.CHARLES W.
El cliente no dejó un comentario.Sean K.
Selling moving supplies, e.g. boxes, shrink wrap, packing tape, etc., would be helpful.LAWRENCE B.
Put light lub on hitch as I unscrewed receiver. Worked a hell of a lot easier! Rear rollup might work a lot better also. Nice trailer for backing as I had to go in reverse 75ft.ROBERT W.
I got a call the night before my rental date telling me that the trailer I reserved was not available. U-Haul took it from where I was to pick it up and did not have one available for me. At least the guy called me ahead of time to let me know before I showed up. U-HAUL does not give a crap about their customers.SCOTT L.
El cliente no dejó un comentario.Nicolas F.
I rented a 6x12 trailer and the only thing I wish was different was that I could return it to a different lot. There is a U-haul rental in my town but they didn't have the trailer I needed available when I needed it. I ended up going to a different town to get one but had to take it back to the same location.KERRY H.
El cliente no dejó un comentario.NICOLE P.
Invaluable' professional friendly service with hands on instruction so there's no mistake you know how to use the equipment, nice to have that old school experience these days , will use them again for sure!Earle T.
Very personal and cleanRaymond P.
El cliente no dejó un comentario.luke G.
El cliente no dejó un comentario.JANET B.
El cliente no dejó un comentario.Favian V.
My consultant was Ultra friendly and Super helpful! I was in a tough spot, and he was able to make things work for me! Excellent experience!!LAURIE L.
Gas was suppose to be full when we got it and returned full or we get charged extra. Picked up uhal with only half tank. Cost me way more then what I used it for and didn't take away the extra gas I had to put in.Kendall K.
Truck neds tune upKEVIN S.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.SARA L.
Unfortunately, I turned in my Uhaul vehicle around June 30th, but there are still three charges on my credit card, 2 from July 2 and 1 from July 1 and they do not seem to be 'dropping off'. Please contact me so we can resolve this situation. thank you Dr. Robert TomaroROBERT T.
El cliente no dejó un comentario.LESLIE B.
I was called THE NIGHT BEFORE saying no covered trailer was available. As explained by the agent over the phone- this is a common issue. That is completely unacceptable.Kevin S.
The U-Haul I rented had a check engine light on a barely ran. I couldn't maintain the speed limit on hills and got 5 mpg which is about half of what I normally get. I have rented from U-Haul dozens of times and this was the worst experience I've had.BRANDON N.
El cliente no dejó un comentario.Kendall K.
El cliente no dejó un comentario.WAYNE K.
It was good all around you guys are a little expensive due to the fact I filled it out to have tank where it was supposed to be and you guys still charged me $ 10 more to fill it up two more gallons which didn't make any sense to me but other than that it was fineKRISTIN M.
El cliente no dejó un comentario.STEVEN M.
El cliente no dejó un comentario.Richard W.
Great serviceDONALD B.
El cliente no dejó un comentario.DONALD B.
El cliente no dejó un comentario.LISA F.
I was guaranteed a truck at the loves park location but at last minute you guys changed my pick up location to Beloit , wi. 30 minutes away compared to 5 minutes. Then I had movers to come here at 8:00am but my pick up time was now 12:30. I was pissed off to be honest but then truck pick up was at 9:15 after I complained. Movers were called and I was lucky that they said they'd come later.RICHARD R.
El cliente no dejó un comentario.Samantha B.
El cliente no dejó un comentario.AMOS H.
i never got a text call or an email saying my pick up location have changed to this location so I called the original location and they give me the 888 number to call now that lady was rude and did not even portend to look into my info and kept repeating this is the nearest we can get a trailer for you when the other lady in the location planed for me said we have one but cant give it to you because you are getting a text saying you have to go to Beloit location keep in mind that my appointment was at 11:30 and I called at 11:00 since I never received any contact prier to my call this was a bad service from someone and it trickled down and mad me mad I was late for my appointment and I had to drive back from Illinois to Wisconsin to get the trailer and then go to my appointmentMOHAMMED A.
Nothing to improve on, very clean equipment, and always very prompt, they make sure that everything is hooked up right, and everything is working before you leave the parking lot, Thank You againGREGORY Q.
El cliente no dejó un comentario.TAYLOR W.
We were delayed 4 hrs leaving due to faulty wiring so the running lights wouldn't work to drive at night. Tony's came out to repair and the technician was a absolute champ. He repaired 4 different corroded connections and wires that were gone if the insulation on the wiring. After repairing what he could get to on the roadside, uhaul determined we needed a different trailer. The closest one was a 40 min drive one way. This delayed us another hr and a half. The second trailer worked flawlessly. We were promised a discount over the phone from uhaul. But good old corporate uhaul processed the bill Wednesday at the full rate. Not impressed with being lied to by uhaul support.BRADLEY S.
El cliente no dejó un comentario.Monica C.
El cliente no dejó un comentario.R B B.
El cliente no dejó un comentario.KEVIN W.
El cliente no dejó un comentario.LUIS L.
El cliente no dejó un comentario.FRANCIS R.
perfect experience. zero complaintsERIC R.
El cliente no dejó un comentario.DUANE T.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.FRANCIS R.
El cliente no dejó un comentario.PATRICK L.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.jon F.
El cliente no dejó un comentario.Leon S.
Employees were not wearing masks when I picked up truck. I ordered furniture blankets on the website, but the location did not have them. The truck cab stunk of stale beer. Had to wipe down the vehicle's cab with clorox wipes and purchase an air freshener.austin S.
Remove stickers from the cargo van window. Clean ice from windshield-it wasn't done. Caked up on wipers. Gasoline or e85 was a question. Delayed return. I bought mobile data for my phone and the mobile return location system failed at the u-haul website. My smartphone worked. Return took too long. It was after hours but an employee was leaving when I got there just after 2:00 while trying to return. I wasn't offered assistance. Usually I have a better experience at that location. What's up?Christopher B.
Vehicle was clean. Truck sounded like it was ready to break.Nicholas R.
El cliente no dejó un comentario.Bradley D.
El cliente no dejó un comentario.Travelle T.
Honestly after dealing with the pick up taking 45 min to complete because no one bothered telling me it was gonna ask for my lease, a passport and a lot of other non applicable things to rent a truck, then the mileage cost on top of it.. I will check out Budget for the next time before using uhaul again. This isn't the Schultz people, its how uhaul is set up. Not very user friendly. The drop off was easierJane E.
El cliente no dejó un comentario.KENNETH C.
El cliente no dejó un comentario.Matthew K.
The only reason I didn't give this location an excellent is that I already had a receiver and ball from U-haul but I needed the ball removed and flipped to the other sided of the receiver. I was told that this location doesn't have a wrench big enough to remove the ball from the receiver. I had to purchase the last receiver and ball that they had on the shelf now I have two U-haul receivers. Otherwise everything else went really smooth.Stephen C.
El cliente no dejó un comentario.Angela M.
El cliente no dejó un comentario.Nenad T.
El cliente no dejó un comentario.BRUCE B.
Unmanned location so if you run into problems, you're stuck. Two of us sat on hold with the UHaul service number for over an HOUR with no help. We couldn't reach anyone on Chat either. We had to drive all the way to Loves Park, IL to find a staffed office with someone who could help. Then we had to turn around and drive back to Beloit to pick up the truck. The UHaul website is NO HELP if you run into same-day problems. Also, the UHaul service number is NO HELP if you run into same-day problems.Heidi N.
El cliente no dejó un comentario.DEBORAH S.
El cliente no dejó un comentario.DEBORAH S.
Very slow, but the people were helpfulMELISSA S.
El cliente no dejó un comentario.teresa H.
Inwas told the gas tank was full. After I drove it 16 miles total, I refueled and it ended up taking 8 gallons of gas. If that truck really does get a 2 miles to the gallon, it has a problem.JAMES W.
El cliente no dejó un comentario.William K.
They were great people to work with!ROBERT S.