Customer Reviews for Schmitt Services
(Distribuidor de U-Haul del vecindario)

671 comentarios

4400 N State Rd 9   Anderson, IN 46012
(N Of Town)

(765) 649-8735

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(765) 649-8735

4400 N State Rd 9
Anderson, IN 46012
(N Of Town)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

everything was great, easy transaction.

Steve T. 
Clasificación:
3.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse F. 
Clasificación:
2.0

U-Haul overbooked the truck and we ended up having to switch locations to pick up our truck. It was further away and the owner of that location was super unfriendly and not helpful at all. I did the entire pickup process online, which was fine, but he could have been a little more helpful than he was. I was just pretty disappointed with the whole experience. If we would have shown up to pick up or truck and it wasn't there, I would have been furious. At least we got a heads up from the lady who owns the first location, not even 24 hours in advance. I would not recommend this experience to anyone

Dustin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY H. 
Clasificación:
5.0

All of my pee-rental questions were answered efficiently. The owner was very helpful.

Darrly L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

very clean very proffessional and pleasant to deal with made my experience so much less stressful

SAMUEL B. 
Clasificación:
5.0

The communication was outstanding. Very easy to work with and very reasonably priced.

Bethany S. 
Clasificación:
5.0

keep up the great work and service

GERALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

The uhaul web sight showed all the places in my area that I could rent a trailer from but when I would call them they would say they did not have that size trailer. When I called the 800 number they new which places in my area that had trailer that I needed, It would be nice if the web sight could keep a record of what the rental places had available. The computer that the person at the 800 number used showed what each uhaul rental location had available.

Avery C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Briana P. 
Clasificación:
5.0

Schmitt Services was great. The original location I was sent didn't have any equipment to rent at all. Would not go there again. Your online reservation stinks when I was sent to a location that only had one rental truck in the whole place. If you want my business get it together.

Mark T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Northside M. 
Clasificación:
1.0

Have staff that care about your issues you've had with uhaul and try to make things right.

Ashley O. 
Clasificación:
4.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy R. 
Clasificación:
5.0

Great service

Northside M. 
Clasificación:
5.0

The counter attendant was very friendly and explained the process well.

Brenda G. 
Clasificación:
5.0

The service was excellent and could not have been better.

Phyllis W. 
Clasificación:
3.0

He could not charge my card. I had to pay cash.

Joshua W. 
Clasificación:
5.0

I wouldn't change anything! Everything went very smoothly! The older gentleman Pete that owns the little shop was very nice and friendly. He explained everything to me I needed to know to prepare me for my trip!! Thanks Pete u was awesome!!

Sonya D. 
Clasificación:
4.0

Nothing all is very good tanks

Jose Daniel F. 
Clasificación:
5.0

very good.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick W. 
Clasificación:
5.0

The local dealer was great. The uhaul website was not working. I did not get the size truck I had reserved, requiring 2 trips. Additional hour to pay movers. Very bad for prior reservation over the phone at your 800 number. Felt sorry for the local dealer. I feel I should get a discount on my next rental.

Melody G. 
Clasificación:
5.0

Peter was very helpful and efficient in getting the paperwork completed and on the way. The truck was very comfortable and easy to drive. On second day, I discovered that there was no fluid in the windshield washer. Also, the wipers did not clear rain completely.

NANCY B. 
Clasificación:
5.0

The man who helped me was great dont change a thing

James M. 
Clasificación:
5.0

The owner here is always very accommodating and nice. Always make my drudgery a more pleasant experience.

Mary W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan W. 
Clasificación:
5.0

After AJ's Small engine repair completely failed me, this place saved the day!

CHARLES D. 
Clasificación:
5.0

I was happy with my experience with this business.

Debra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip V. 
Clasificación:
5.0

Great job!

Northside M. 
Clasificación:
4.0

El cliente no dejó un comentario.

IMANI J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindie C. 
Clasificación:
5.0

The people at the location I went to were very helpful.

TERRENCE H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Camron S. 
Clasificación:
4.0

Everything was smooth and expedient. I look forward to using these services In the future.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Northside M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vance W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

The owners are very kind and professional. They are great people to work with.

JAMES W. 
Clasificación:
5.0

Very friendly and helpful.

james H. 
Clasificación:
5.0

Cannot think of anything

Gary M. 
Clasificación:
5.0

Mr. Schmitt was notified of the problems with the wipers and the headlight adjustment and was very apologetic for the problems we encountered.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Northside M. 
Clasificación:
5.0

Nada

ROBERT B. 
Clasificación:
5.0

Wonderful experience. Great customer service.

Steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad R. 
Clasificación:
5.0

Greatly appreciated 🙏

Northside M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynch B. 
Clasificación:
4.0

Friendly, courteous, and COVID-19 compliant.

DAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen T. 
Clasificación:
5.0

Customer service is awesome

Jasmine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarissa Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Angelina G. 
Clasificación:
5.0

Great job! Very pleasant experience when I checked in online! 🤳🙏👍

Northside M. 
Clasificación:
5.0

Super friendly!

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Northside M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Staff was extremely helpful with my questions and had everything ready.

Kim W. 
Clasificación:
5.0

Great service from a great old couple that runs the place.

MICHAEL R. 
Clasificación:
4.0

THE PLACE IS A LITTLE RUN DOWN BUT THE CUSTOMER SERVICE MADE UP FOR IT

Barry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle R. 
Clasificación:
5.0

Mileage was not quite enough to make the trip, so I was charged extra. All I did was pick up truck, go to pick up furniture, go straight to drop off, then drop off truck. Not enough mileage was allotted.

REAGAN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
5.0

Mileage rate is too high.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

If the pick up trucks were available for rent at this location. It would save driving to 20 minutes to Enterprise.

NORTHSIDE M. 
Clasificación:
5.0

They are always helpful and accommodating and help. Because of heavy weather moving through the area when I was to pick up the trailer; he made it very easy to delay 24 hours. Very helpful

Mark F. 
Clasificación:
5.0

Service was fast, courteous, and genuinely friendly.

ALLEN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shelia F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cindie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edassa M. 
Clasificación:
5.0

Online check in makes things go quicker.

Northside M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliot N. 
Clasificación:
3.0

Was told we could keep the truck until morning with no extra charge. Our bill ended up $300.00 when it should have been no more than $175.00. Will not use Uhaul again.

Taylor C. 
Clasificación:
5.0

Mr Schmitt did an excellent job and was a easy amazing experience

Brittney W. 
Clasificación:
5.0

The guy running the counter was great and had the truck waiting for us even though we had just filed the reservation an hour earlier.

Michael P. 
Clasificación:
5.0

I reserved my uHaul in New Castle, got sent to Muncie. It was reserved for 4:30pm. I was there on time but the uHaul was not returned at 4:30. The Muncie employee told me there was nothing he could do. I called the customer service and she fixed the issue by applying 50.00 credit back to my account and sent me to Anderson. The Muncie employee gave us wrong directions. We were not going to make it on time due to the wrong direction, but the Anderson employee chose to wait on me to get there and was very helpfull. It was very stressful because we were originally suppose to pick up our uHaul at my local store but ended up driving to two different places, each around 25 to 30 miles away from me and in such a small period of time. Our reservation was made a week prior to pick so we feel all of these issues should not of been our burden.

LUID W. 
Clasificación:
5.0

Mr. Schmitt was very professional and accommodating. He finished quickly and gave me my printout. This is an excellent return location.

MATTHEW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORTHSIDE M. 
Clasificación:
3.0

Gentleman met me outside of the building to complete checkout, very nice kept social distancing.

Kathlene K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth M. 
No se han enviado comentarios para esta ubicación.

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