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J Burton Black
Customer Reviews for Schafer Auto Clinic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Service!
Mark KatrinaExcellent customer service, was very great full for all the help I received
Gordon O'HarraTrent was great to work with. So glad I used this location
Rick TwitchellThe gentleman who helped me was so very kind and helpful! I was nervous about picking up a trailer and attaching it to my car, but he right away complimented my hitch. He did a great job answering my questions and there was no rush. He was so great!!
Mariah WardGreat customer service.
Anita BrownFantastic. I would service my car here if I lived in the area. Wonderful, friendly and helpful people!
ROBIN CHISHOLMSchafer Auto Clinic was awesome. They did a great job in helping us get a truck. So much better than all of the dealers we spoke with in Salt Lake. I would highly recommend Schafer Auto Clinic to anybody and everybody.
CURTIS HENDERSONSuper easy to return and very friendly.
Jason SchroaderThe folks at Shafers are helpful and easy to contact. I would re omens them to anyone.
Matt SmithCruise control
Kenneth PalmerOn both ends, beginning in Monticello UT and ending in Missoula MT, I was totally satisfied with the customer service provided. I will use Uhaul again in the future when such services are needed
Matthew SmithThe location is not marked and it was difficult to find. The guy unhooked the dolly and left it sitting behind my truck and there was no way out other than how I came in and I had to move the dolly so I could leave.
Raymond CannefaxTiny location, no employees present, tons of junk cars on premises. Dropped the trailer off OK but the facility is appears to be a real mess.
Thomas FritzI was not told that my 2002 Ford Explorer was not, by UHaul's standards, supposed to be used with a UHaul trailer.
David SakievichAll good.
TIMOTHY CROSTONQuick and easy.
Joy HertzSchafer Auto was very helpful and accommodating.
Rhonda Loeppkevery accommodating and friendly. thanks for your help!
SPENCER BOWRINGTrent was very helpful getting me hooked up and a very personable man. Being an amputee, I really do need help at times.
Rainer HertrichSuper friendly and helpful guys - despite how busy they were, I was approached even before opening my vehicle door. The man offered to unhitch and move the trailer himself. Great customer service. Manager was also very friendly.
Steven WatrousEnded up paying about $100 more than I was quoted on the phone.
KATHLEEN JUENGENNothing. It was straightforward and easy, the man who helped me was very nice to work with.
Rebecca CloughNo room to park. Looks like a junk yard.
Shannon KimberI swear I put exactly 7/8 of a tank at the Maverick Inn town in Monticello why am I being charge for gas
Joseph ToskaThe rental when quickly and smoothly
Blair C Woodneed a moab utah location
Randall BelllowsNothing. These people were very nice am I very kind.
Gere DrakeSuper friendly and helpful!
Suzann AndersonNot a thing!
Mimy BaileyI'm disappointed that there's no longer a U-Haul location in Moab UT. I had to drive 70+ miles from Castle Valley to Monticello UT.
Dennis DresslerBetter weather conditions.
kenny harrisGreat location but u haul Corp suck
JOHN NICKSONNothing. This service met our needs. Thank you.
Scott GudgelNot much room in their yard, but good service from nice people.
christi hubbardWish there was a u-haul in Moab where I live, but excellent service in Monticello with Trent.
Annette KearlGreat Friendly knowledgeable and helpful
floyd humphreysNot enough room to drop off things
Shannon KimberSome conflict with the scheduled pickup time was outweighed by the helpful staff members.
Steve MousserEverything is good
Gerald YazzieShaffers auto repair and uhaul are very personable and had the equipment I needed and when I needed it. Very smooth process for pick up and drop off. They are very responsive. Great customer service.
marta McDonaldNothing, great experience. Helpful gentleman.
Thomas GoheenExcellent customer service, everyone was nice and helpful and accommodating
David KartchnerLocation was closed. Rural location =bad signal for internet drop off. The email receipt was fine, but the online droppoff was not helpful. The drop box and the contract receipt email is the only interaction I had with this location.
Chelsea GreenEffortless!
Thomas McInally