Customer Reviews for Schadegg Oil Co
(U-Haul Neighborhood Dealer)

119 reviews

207 S Walnut St   Kimball, NE 69145
(E Hwy 30/71)

(308) 235-3577

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(308) 235-3577

207 S Walnut St
Kimball, NE 69145
(E Hwy 30/71)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robert Cochran 
Rating:
5.0

it's all good

GINA LOPEZ 
Rating:
4.0

IT WAS IN THE EVENING, WASN'T SURE WHERE TO DROP OFF THE TRUCK, WITH A RECENT SNOW STORM IT WAS HARD TO TELL. THE KEY DROP OFF BOX WAS EASY TO FIND.

kent smith 
Rating:
5.0

Customer did not leave a comment.

Janice Brown 
Rating:
3.0

I originally reserved a truck that showed available for my dates in Sidney, NE. 2 days prior to my move, I received a text that U-Haul updated the location of my rental to Kimball, NE. I was already a half an hour from Sidney, now I had to make a two hour round trip to pick my rental up. I called U-Haul and of course they could not help and simply said there were no trucks available anywhere near me. The lady in the Kimball store was a great help! When I went to drop it off in Greeley, CO., the app continued to freeze up when I selected "Return my rental". I had to get on a chat with support to finalize my return. The truck was in good shape and well maintained. I have no issues with the rental locations themselves, just the on-line and app driven service that U-Haul offers.

Scott Real 
Rating:
3.0

Customer did not leave a comment.

Richard Wright 
Rating:
5.0

Great!

Michael Halik 
Rating:
5.0

Put a dolly on the hitch, They are too heavy to just lift up.

PAUL FLOOD 
Rating:
5.0

Customer did not leave a comment.

john moretz 
Rating:
5.0

Customer did not leave a comment.

john moretz 
Rating:
5.0

Explain how the "extra" day and mileage is used.....we were charged for 3 days over the contact when it should have only been 2

Tonya Grossman 
Rating:
5.0

Great service

Andrew bremer 
Rating:
5.0

Customer did not leave a comment.

Lisa Wygant 
Rating:
5.0

Great people here, I've known them for years.

Harry Gillway 
Rating:
5.0

Customer did not leave a comment.

EVERETT DURHEIM 
Rating:
2.0

Customer did not leave a comment.

Brent Earhart 
Rating:
5.0

the paper work was overwhelming and took wayyyyy too long!

Donald Sherbondy 
Rating:
3.0

Customer did not leave a comment.

Jackie Fizer 
Rating:
5.0

Customer did not leave a comment.

marty lantzer 
Rating:
5.0

Customer did not leave a comment.

JANIS GOLLAM 
Rating:
4.0

Customer did not leave a comment.

Richard Novotny 
Rating:
5.0

Customer did not leave a comment.

Jennifer Cisneros 
Rating:
5.0

Nothing, everything was great!

Robert Edwards 
Rating:
5.0

You need to stop over booking your equipment so when your customers go to pick it up it’s there. Why make a reservation if your not going to honor it?? This is our 3 negative experience with uhaul and will not recommend your business to others unless you change your business logistics. This pick up location listed is not where our original reservation was scheduled. They were very nice and accommodating. We did not get the equipment we reserved however they did not have the equipment on location that we originally reserved. We were told to contact traffic and basically figure out an alternate plan ourselves. Traffic then said they would call us back after they located another trailer....that never happened. I could continue with the story from 5/13/21....the take away is DONT USE UHAUL!!!!

Daniel Evans 
Rating:
5.0

This is a great small town u-haul.

TODD LABEAU 
Rating:
2.0

Truck was nice but service was not. I'll make the inconvenient drive to go out of town for a truck next time.

Alan Roberts 
Rating:
5.0

Customer did not leave a comment.

Jay Rundell 
Rating:
3.0

Not enough space to park the truck

ARLEN MEKELBURG 
Rating:
5.0

Customer did not leave a comment.

Becky Crisp 
Rating:
5.0

Customer did not leave a comment.

JIM HIGDON 
Rating:
3.0

Customer did not leave a comment.

JERRY BOWMAN 
Rating:
2.0

They were very very friendly. The location itself was strange. The store area was cluttered, there was a very, very large dog (who seemed mostly friendly but definitely intimidating), and we had to drive somewhere else to actually get the trailer. The store being cluttered/somewhat dirty was probably because it wasn’t solely a U-Haul service location. The people were super friendly; they just didn’t seem very prepared for us. It wasn’t a particularly bad experience - but if I’m being completely honest it felt a bit unprofessional from what I’ve experienced before.

Zach Hammer 
Rating:
5.0

The people at the uhaul location are always helpful and friendly. However the equipment is never in the requested location. I have had to drive up to 60 miles out of the way to get it. The phone help is 50/50 . Some are helpful and others just rude.

Penny Gauger 
Rating:
5.0

I called after hours. The lady was still there and told me to come on down. I appreciated being able to get the trailer early. She was very helpful.

LORELEI MCGUIRE 
Rating:
5.0

Customer did not leave a comment.

john child 
Rating:
5.0

Customer did not leave a comment.

Teresa Teppert 
Rating:
4.0

Allow customers to pay cash without charging extra.

Ryan Mumm 
Rating:
3.0

Customer did not leave a comment.

david phillips 
Rating:
5.0

Customer did not leave a comment.

Kristen Harvey 
Rating:
5.0

Nothing! Wonderful people.

Victor Brown 
Rating:
5.0

Customer did not leave a comment.

rose miller 
Rating:
5.0

Everyone was very informative and helpful, I couldn't have asked for a better experience.

Michele Daum 
Rating:
5.0

Customer did not leave a comment.

scott dutra 
Rating:
5.0

Customer did not leave a comment.

Steve Rolls 
Rating:
5.0

Prompt, excellent and friendly service.

Jim Orr 
Rating:
3.0

Not very friendly

Edwin Bennett 
Rating:
5.0

Customer did not leave a comment.

Wade Walker 
Rating:
3.0

Customer did not leave a comment.

John Ruff 
Rating:
2.0

Trailer was in the middle of a field. Hitch had stuck in the dirt. Had to lift myself.

BRENDA SMITH 
Rating:
3.0

Customer did not leave a comment.

Bethany Martin 
Rating:
5.0

Customer did not leave a comment.

Alan Mock 
Rating:
5.0

Location was a state away from where I had reserved it for. But that was not the fault of the people in Kimball Nebraska. U-Haul should do a better job of informing customers that is possible they will have to drive over a hundred miles to get their equipment.! My moving crew was scheduled to come the morning of pickup, so I had to drive to Nebraska to get the equipment. Which delayed our day. But the equipment work fine, and the people at the U-Haul dealership were terrific!

Murraylou mcelveen 
Rating:
5.0

Customer did not leave a comment.

Ashley Thurin 
Rating:
3.0

Customer did not leave a comment.

Karla Bernhoft 
Rating:
2.0

I received the truck with a check engine light on. I was told the truck was ok and the fluids were checked. I drove the truck back to my home which was 45 miles away and after it sat for a while I checked the fluids. The oil was 3 quarts low. For the amount of money you pay to use these trucks they should be clean and well maintained.

Hollie Fultz 
Rating:
5.0

Customer did not leave a comment.

debra cottam 
Rating:
5.0

Customer did not leave a comment.

Ruth Vakoc 
Rating:
5.0

Customer did not leave a comment.

Ruth Vakoc 
Rating:
4.0

Customer did not leave a comment.

john shaw 
Rating:
3.0

felt uneasy just leaving trailer in un secured parking lot after hours when I dropped it off

Patrick Shannon 
Rating:
4.0

Customer did not leave a comment.

timothy lukassen 
Rating:
2.0

The location I was suppose to pick my rental up didn't have the equipment at the scheduled pickup time. I had to drive 80 miles round trip to this location to get the equipment on the scheduled day of pickup. $50 didn't even cover my fuel cost for trip. Very disappointed.

Mark Boles 
Rating:
5.0

Excellent customer service. Understood everything the lady was saying. Wish she was at our pick up location in Aurora Colorado. Thank you Nebraska!!!

Phillip Harrell 
Rating:
5.0

Customer did not leave a comment.

Justin Lukassen 
Rating:
1.0

I had broken items and I was not helped with getting reimbursement for them. I did pay for safe move. People were very rude and the equipment did not work right. Worst moving experience of my life!

Bobby Mulden 
Rating:
3.0

This specific location was fine. However, the corporate office for Wyoming gets a ZERO and apparently never heard of customer service!

DEBORAH COOLEY 
Rating:
5.0

I have used this location several times over the years and they have always gone above and beyond my expectations. Great people to deal with!

GAYLE HOWELL 
Rating:
4.0

Customer did not leave a comment.

James Kozal 
Rating:
5.0

Customer did not leave a comment.

Darren Ratzlaff 
Rating:
5.0

Customer did not leave a comment.

Eric McQuade 
Rating:
3.0

Customer did not leave a comment.

jannell sittner 
Rating:
5.0

Customer did not leave a comment.

Thomas Stahla 
Rating:
5.0

I rent for 24 hour periods and they are pleasant, helpful, and assist me with trailer each time I come in

Jennifer Long 
Rating:
3.0

Customer did not leave a comment.

William Krasovich 
Rating:
3.0

There was a cigarette butt in the ashtray and a Gateraid bottle with sunflower seed shells under the passenger seat--so to improve for future customers, do a little extra looking in the cab for forgotten trash. Overall the vehicle and service was great. Thanks!

JACK WARREN 
Rating:
3.0

When someone lives in Cheyenne WY they should not have to drive 120 miles to get and bring home an item. The staff was kind but I lost time from work and paid for fuel for 120 miles. I would like a call! 307=630-2723 I believe Uhaul should have to compensate me for the unnessary infranction on my time.

Dawn Gay 
Rating:
5.0

Customer did not leave a comment.

karma derry-yorker 
Rating:
1.0

The lady who assisted in the pickup was rude and did not appear to know what she was doing. The trailer rental was paid for in advance and she refused to accept this could be possible and to pull the information via the contract number. Finally another co-worker was able to convince her to look it up this was and she found it. It took an hour to pick up a trailer and we were the only customers there!

mitchell wrieth 
Rating:
3.0

Customer did not leave a comment.

DAVID AND KRIS Yearta 
Rating:
3.0

Entrance was very dark.

Caryl Miller 
Rating:
5.0

Customer did not leave a comment.

GLEN FREUDEN 
Rating:
5.0

Have more units available onsite.

JILL CLOW 
Rating:
5.0

Customer did not leave a comment.

MICHAEL SCHADEGG 
Rating:
4.0

We got a flat tire on our trailer before we even left town and they changed it for us and were amazing! Thank you!

Jeannie griggs 
Rating:
5.0

Customer did not leave a comment.

GREG MCDANIEL 
Rating:
5.0

Customer did not leave a comment.

DAVE NILES 
Rating:
4.0

Customer did not leave a comment.

DARRELL SNYDER 
Rating:
5.0

Customer did not leave a comment.

Emily Stull 
Rating:
4.0

Customer did not leave a comment.

PATTY CLARK 
Rating:
3.0

Customer did not leave a comment.

charles landa 
Rating:
5.0

Friendly and great to work with.

Glenn Wright 
Rating:
5.0

Well beyond expectations! Personal care, willing to work with me, expedient and efficient. This is what every rental experience should be. Thanks!

MARSHALL LEWIS 
Rating:
2.0

Customer did not leave a comment.

Gudrun Zunker 
Rating:
3.0

Customer did not leave a comment.

KEVIN KOOLSTRA 
Rating:
4.0

Good, Solid location.

MARSHALL LEWIS 
Rating:
2.0

Truck had stuff in it that belonged to Schadegg Oil. Had to deliver it back to them before I could use the truck.

STEVEN HICKMAN 
Rating:
5.0

When we booked a truck in Cheyenne, it was not made clear that we might have to go to another location to pick it up. Received call 24hrs before pickup that we would need a 160 mile round trip to Ft Collins for pick up. We were already expecting an 80 mile round trip for a Cheyenne pickup. The Cheyenne store worked hard to rearrange pickup at Kimball, which was much more convenient. UHaul needs to make it more clear initially that pickup may require a long trip.

DEAN SKINNER 
Rating:
4.0

I requested a 17ft truck I was given a 14ft and told it was a 17ft I paid for a 17th truck No one has tried to help me fix this. But have no problem to continue to debt my account for further charges??? NOT HAPPY

Jennifer Chesser 
Rating:
4.0

Customer did not leave a comment.

Alan Ard 
Rating:
4.0

Not pre charge as must

jon rose 
No reviews have been submitted for this location.

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