Customer Reviews for Savegreen Self Storage
(U-Haul Neighborhood Dealer)

65 reviews

575 Mills Gap Rd   Fletcher, NC 28732

(828) 681-1778

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 681-1778

575 Mills Gap Rd
Fletcher, NC 28732

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great services and very friendly

Rhonda Schmidt-OToole 
Rating:
5.0

The staff was helpful and the process was seamless!

Jenifer Katz 
Rating:
3.0

There was a man named David I believe that was nice when I arrived. The man that helped me wasn't pleasant at all ~ seemed to still be in training. Our vehicle was listed wrong on the contract and the turn in procedure wasn't gone over at all. We were very confused when we came back to drop off. Despite renting the trailer well after 1pm, the turn in time wasn't a full 24 hrs later, it showed as 1pm which we showed up prior to today. When I initially showed up after reserving online, there was some confusion it seemed whether a trailer our size was even there. Beautiful facility, however there needs to be better security (fencing/gate) for the open trailer lot ~ on our trailer, all someone would have to do is hook to a truck or fourwheeler and take off. Facility needs a better organized office and less confusion.

Melanie Kuykendall 
Rating:
4.0

Keep the truck clean

Mayalinda Lipai 
Rating:
3.0

Customer did not leave a comment.

Charles Faison 
Rating:
5.0

Customer did not leave a comment.

SUSAN LEE 
Rating:
5.0

Keep your uhaul website up to date in real time so that there are no last minute surprises with location and lack of ability. The place I originally rented with did not have the truck I needed so I was sent to another place that was a lot farther away, and I did not have the budget for the extra miles. Thanks.

Tasha Denouve 
Rating:
5.0

Customer did not leave a comment.

Stephen Dionisio 
Rating:
3.0

There is no sign showing return Uhaul here. drove past it and had to turn around. Not easy in a 20 ft truck on a two lane road. Otherwise good experience

Greg Gupton 
Rating:
5.0

Trailer was not cleaned. It was a old trailer but well maintained. Overal great service

Gustavo Katayose 
Rating:
5.0

The gentleman that help me was very knowledgeable and courteous.

Melissa Sage 
Rating:
3.0

I say no because the place was hard to find. It was at night and after hours, so I can not rate on personnel and cleanliness. It wasn't clear that was the place to drop the vehicle off at night because of the darkness. So that was my concern with returning the truck. A lit sign would of helped tremendously. Other than that the drop off location was sufficient.

Deneen Cochrane 
Rating:
5.0

Customer did not leave a comment.

ALICE VALENTINE 
Rating:
5.0

Customer did not leave a comment.

Cheri Fleming 
Rating:
1.0

I have filed a complaint about this location and how rude and nasty the man was please feel free to contact me with any questions.

Alfonso Matthews 
Rating:
5.0

Customer did not leave a comment.

Bradford Hansen 
Rating:
5.0

Customer did not leave a comment.

Morgan Flynn 
Rating:
4.0

original location was closed due the weekend but we had no indication of this until we arrived for pickup. this is not the first time we have had a uhaul problem, and if we had any other option we would choose it.

Richard Keen 
Rating:
5.0

Customer did not leave a comment.

Randall Cope 
Rating:
5.0

Beth was easy to communicate with and provided exactly what we needed. We’d definitely recommend Save Green for storage and U-Haul rentals!

Ross Cronin 
Rating:
5.0

Customer did not leave a comment.

Ted Kutzlo 
Rating:
5.0

Customer did not leave a comment.

Skip Johnson 
Rating:
5.0

Customer did not leave a comment.

Garry Cooper 
Rating:
4.0

Customer did not leave a comment.

Elijah Knisley 
Rating:
5.0

Customer did not leave a comment.

Thomas Orndorff 
Rating:
5.0

Customer did not leave a comment.

Stephen Thompson 
Rating:
5.0

Customer did not leave a comment.

William Beatty 
Rating:
5.0

Beth was the best. Helpful, friendly efficient . Made me feel like family

Judy Dempsey 
Rating:
5.0

Customer did not leave a comment.

Tiffany Owenby 
Rating:
5.0

Your customer service with each employee or location that I worked with were all excellent! Thank you for making a stressful move a good experience

elizabeth chaves 
Rating:
5.0

Customer did not leave a comment.

Satis Patel 
Rating:
4.0

Customer did not leave a comment.

ROBERT GOODIN 
Rating:
5.0

Customer did not leave a comment.

Philip Washko 
Rating:
5.0

It was so easy. Fastest check-in and so helpful. Would definitely recommend!!

Kevin Reeves 
Rating:
2.0

Called a a day before the trailer was due back in an attempt to extend it two more days. The uhaul representative told me, “not to worry about it, just bring it in and it won’t be any extra”. I show up and there is no uhaul representative and I got charged an extra $60 for the two days. Not happy with the bait and switch for extra fees.

SAMUEL BLOOMFIELD 
Rating:
1.0

Customer did not leave a comment.

Rex Dowtin 
Rating:
5.0

Customer did not leave a comment.

MAX KING 
Rating:
5.0

In and out in 15 minutes they were extremely efficient and helpful.

Brian Keith Gallop 
Rating:
5.0

Customer did not leave a comment.

SHARON BYRON 
Rating:
3.0

I was extremely unhappy with uhaul for changing my reservation at the last minute to a location 30 minutes from my original reservation. This meant that I lost two hours out of my planned moving day, and added 40 miles for the two round trips to my rental.

Peter Merz 
Rating:
4.0

The tow dolly was completely serviceable despite it's cosmetics like missing stickers containing likely very important info regarding its proper use which I am being VERY picky but I want to help them be perfect because other than that, I had a perfect and very pleasant experience,,, I will come back,, they are great!

James Shannon 
Rating:
5.0

Add cruise control to trucks

SONJA BUCKLER 
Rating:
5.0

Customer did not leave a comment.

John Yokley 
Rating:
5.0

Everything handled easily and professionally. Good job!

Daniel Gross 
Rating:
5.0

Everyone was very helpful. I was very satisfied with the whole process.

ROBERT VANNICE 
Rating:
1.0

Uhaul was gross and sticky inside. Old chicken nuggets under the seat and soda on windshield. Uhaul sent me about 20 minutes out of the way sending me to this location. The guy who was working there told me I would be dropping the Uhaul off in Marion VA and then the paper he printed out for me said drop off was in Chilhowie. Told me my mileage was one thing and then the paper said something different.

Courtney Ford 
Rating:
5.0

Beth provided great service. A pleasure to work with.

CHARLES MESSER 
Rating:
4.0

Customer did not leave a comment.

HUNTER AUTO GROU RECON 
Rating:
5.0

Customer did not leave a comment.

AHMED AZAWY 
Rating:
5.0

Customer did not leave a comment.

Warren Talley 
Rating:
5.0

Customer did not leave a comment.

David Mayo 
Rating:
4.0

Customer did not leave a comment.

DAVID DURPETTI 
Rating:
5.0

There was hay and dust in the back of the truck.

ERNESTEDWARD III THOMPSON 
Rating:
5.0

Customer did not leave a comment.

MATTHEW STE MARIE 
Rating:
5.0

Customer did not leave a comment.

GEORGEA GELISH 
Rating:
5.0

Customer did not leave a comment.

Monica Tyler Hein 
Rating:
5.0

Customer did not leave a comment.

Robert Brown 
Rating:
5.0

The process of picking up the truck is too time consuming and needs to be streamlined. 30 plus minutes is far too long

MARK BABICH 
Rating:
5.0

Customer did not leave a comment.

Joseph Dupree 
Rating:
3.0

Unsure how to use the system. Took almost an hour to pick up truck. Did not have packing blankets in hand that we reserved so had to go to another location.

Beth Whitaker 
Rating:
5.0

Customer did not leave a comment.

Thomas Holcombe 
Rating:
1.0

They did not have the equipment I ordered (dolly and furniture pads) the man there had no idea what he was doing so pick up took over an hour and a half of waiting while he called someone Everytime he ran into an issue.

Noah Lahman 
Rating:
5.0

Nothing to improve on as David was great!

James Nelms 
Rating:
1.0

Customer did not leave a comment.

Calvin Reynolds 
Rating:
5.0

Beth help me with all my questions and help me with everything I needed help with and Beth is a really good worker she's not mean when she talks to somebody if there's something wrong she talk calls and finds out what's going on

Tamrah Worley 
No reviews have been submitted for this location.

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