Great services and very friendlyRhonda S.
Customer Reviews for Savegreen Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was helpful and the process was seamless!Jenifer K.
There was a man named David I believe that was nice when I arrived. The man that helped me wasn't pleasant at all ~ seemed to still be in training. Our vehicle was listed wrong on the contract and the turn in procedure wasn't gone over at all. We were very confused when we came back to drop off. Despite renting the trailer well after 1pm, the turn in time wasn't a full 24 hrs later, it showed as 1pm which we showed up prior to today. When I initially showed up after reserving online, there was some confusion it seemed whether a trailer our size was even there. Beautiful facility, however there needs to be better security (fencing/gate) for the open trailer lot ~ on our trailer, all someone would have to do is hook to a truck or fourwheeler and take off. Facility needs a better organized office and less confusion.Melanie K.
Keep the truck cleanMayalinda L.
Customer did not leave a comment.Charles F.
Customer did not leave a comment.SUSAN L.
Keep your uhaul website up to date in real time so that there are no last minute surprises with location and lack of ability. The place I originally rented with did not have the truck I needed so I was sent to another place that was a lot farther away, and I did not have the budget for the extra miles. Thanks.Tasha D.
Customer did not leave a comment.Stephen D.
There is no sign showing return Uhaul here. drove past it and had to turn around. Not easy in a 20 ft truck on a two lane road. Otherwise good experienceGreg G.
Trailer was not cleaned. It was a old trailer but well maintained. Overal great serviceGustavo K.
The gentleman that help me was very knowledgeable and courteous.Melissa S.
I say no because the place was hard to find. It was at night and after hours, so I can not rate on personnel and cleanliness. It wasn't clear that was the place to drop the vehicle off at night because of the darkness. So that was my concern with returning the truck. A lit sign would of helped tremendously. Other than that the drop off location was sufficient.Deneen C.
Customer did not leave a comment.ALICE V.
Customer did not leave a comment.Cheri F.
I have filed a complaint about this location and how rude and nasty the man was please feel free to contact me with any questions.Alfonso M.
Customer did not leave a comment.Bradford H.
Customer did not leave a comment.Morgan F.
original location was closed due the weekend but we had no indication of this until we arrived for pickup. this is not the first time we have had a uhaul problem, and if we had any other option we would choose it.Richard K.
Customer did not leave a comment.Randall C.
Beth was easy to communicate with and provided exactly what we needed. We'd definitely recommend Save Green for storage and U-Haul rentals!Ross C.
Customer did not leave a comment.Ted K.
Customer did not leave a comment.Skip J.
Customer did not leave a comment.Garry C.
Customer did not leave a comment.Elijah K.
Customer did not leave a comment.Thomas O.
Customer did not leave a comment.Stephen T.
Customer did not leave a comment.William B.
Beth was the best. Helpful, friendly efficient . Made me feel like familyJudy D.
Customer did not leave a comment.Tiffany O.
Your customer service with each employee or location that I worked with were all excellent! Thank you for making a stressful move a good experienceelizabeth C.
Customer did not leave a comment.Satis P.
Customer did not leave a comment.ROBERT G.
Customer did not leave a comment.Philip W.
It was so easy. Fastest check-in and so helpful. Would definitely recommend!!Kevin R.
Called a a day before the trailer was due back in an attempt to extend it two more days. The uhaul representative told me, â€œnot to worry about it, just bring it in and it won't be any extraâ€. I show up and there is no uhaul representative and I got charged an extra $60 for the two days. Not happy with the bait and switch for extra fees.SAMUEL B.
Customer did not leave a comment.Rex D.
Customer did not leave a comment.MAX K.
In and out in 15 minutes they were extremely efficient and helpful.Brian Keith G.
Customer did not leave a comment.SHARON B.
I was extremely unhappy with uhaul for changing my reservation at the last minute to a location 30 minutes from my original reservation. This meant that I lost two hours out of my planned moving day, and added 40 miles for the two round trips to my rental.Peter M.
The tow dolly was completely serviceable despite it's cosmetics like missing stickers containing likely very important info regarding its proper use which I am being VERY picky but I want to help them be perfect because other than that, I had a perfect and very pleasant experience,,, I will come back,, they are great!James S.
Add cruise control to trucksSONJA B.
Customer did not leave a comment.John Y.
Everything handled easily and professionally. Good job!Daniel G.
Everyone was very helpful. I was very satisfied with the whole process.ROBERT V.
Uhaul was gross and sticky inside. Old chicken nuggets under the seat and soda on windshield. Uhaul sent me about 20 minutes out of the way sending me to this location. The guy who was working there told me I would be dropping the Uhaul off in Marion VA and then the paper he printed out for me said drop off was in Chilhowie. Told me my mileage was one thing and then the paper said something different.Courtney F.
Beth provided great service. A pleasure to work with.CHARLES M.
Customer did not leave a comment.HUNTER AUTO GROU R.
Customer did not leave a comment.AHMED A.
Customer did not leave a comment.Warren T.
Customer did not leave a comment.David M.
Customer did not leave a comment.DAVID D.
There was hay and dust in the back of the truck.ERNESTEDWARD III T.
Customer did not leave a comment.MATTHEW S.
Customer did not leave a comment.GEORGEA G.
Customer did not leave a comment.Monica Tyler H.
Customer did not leave a comment.Robert B.
The process of picking up the truck is too time consuming and needs to be streamlined. 30 plus minutes is far too longMARK B.
Customer did not leave a comment.Joseph D.
Unsure how to use the system. Took almost an hour to pick up truck. Did not have packing blankets in hand that we reserved so had to go to another location.Beth W.
Customer did not leave a comment.Thomas H.
They did not have the equipment I ordered (dolly and furniture pads) the man there had no idea what he was doing so pick up took over an hour and a half of waiting while he called someone Everytime he ran into an issue.Noah L.
Nothing to improve on as David was great!James N.
Customer did not leave a comment.Calvin R.
Beth help me with all my questions and help me with everything I needed help with and Beth is a really good worker she's not mean when she talks to somebody if there's something wrong she talk calls and finds out what's going onTamrah W.