I had requested 2 dozen moving blankets. They were not provided. I spoke with an agent on the phone and was told that I would receive a refund for the blankets that were not provided plus an additional $20 off. I have returned the truck but I have not yet received my reimbursements.
Joshua J.
Customer Reviews for Save Rite Auto Rental Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I will never ever patronize or suggest uhaul to anyone. Ever. My experience was HORRIFIC, DANGEROUS and customer service sucked. I was given faulty equipment and overcharged upon early return. I will be contacting my bank and lawyer as my and my family's lives could've been lost in route to our destination due to negligence on uhaul's end.
DARLENE S.The cabin was a bit dirty, it looked like someone may have spilled something in the cup holder area. There was a Covid mask and some receipts on the dashboard. Overall not terrible, but something that should have been cleaned up. I was a bit worried throughout the trip with the right rear outer tire because it has a chunk missing from the side wall. The storage area leaked from the cargo light and got all over our furniture and boxes( my wife was furious, and we have some pictures of the items that got wet). I did like that the truck had plenty of power and ran pretty nice. It seems as though someone put rain x on the windshield and I don't know if it was done by uhaul or another client, but it worked great in the torrential downpour that we drove through. Also your you uhaul representatives at 4106826609 we're very pleasant and helpful. Last but not least, your prices were very good compared to other companies I called. Gracias
Miguel C.Nothing at all. Great Job. Cliff did a great job.
michael M.The vendor was awesome from my initial pickup.
John H.They were really polite and helpful
terrie T.Great service, friendly staff.
Timeka V.they charge me exceess than it was supose to be.
Emmanuel N.You guys intentionally blocked me from following the process to complete the return in order to charge me extra.
Haoua B.I ordered my truck 3 days early to pick it up close to my home. When we got there no truck although I had my reservation. We had to drive 6.5 miles to pick it up and then back again. We shouldn't of had to pay the extra mileage that we were charged.
Richard S.No comment
Dorothy H.Not a thing everything's perfect
WILLIAM G.I used this location out of convenience. I rented a $19.95 van for some light moving of items on June 13, 2021. The first van was very dirty. Not sure what the previous occupant used the van for but it smelled of cigarettes and trash and debris were left behind. Who cleans these vehicles? Who is supposed to check them when they are returned? Certainly not the older gentleman that runs the place. After seeing the condition of the first van I started to cancel my reservation, but took a chance on a second one which was a little less dirty but nonetheless, still dirty! My recommendation for this location is to take better care of the rentals so people will want to use this location. Due to my experience, I will NOT be recommending this location to anyone.
Cynthia B.Are you kidding? The stolen uhaul must've been returned, hope the guy who stole my identity was arrested. Used my email and phone number. Gracias
John A.Awesome experience. Thanks for the help.
MATTHEW S.I've use this location for over five years and he is awesome knowledgeable and most of a professional and courteous
Tenaka R.Not a thing
WILLIAM G.When checking out on the app I selected that the vehicle was not clean and was charged a $25 cleaning fee. However, when I picked up the truck it was already shitted up with dirt, an unclean windshield, and smelled like an ashtray. Fortunately the friendly and helpful person worked with me to remove the cleaning fee. He told me that they don't clean the vehicles because U-Haul doesn't provide anything to clean them. I will use an alternate location or moving company in the future.
Gerard O.Great location; very professional!! Truck was clean and ready when I arrived to pick it up.
Keith W.I use this location frequently and deal directly with the owner or his son. A relationship has formed and I will not be going anyplace else.
William R.The van needs to be cleaned. There were chicken bones, some type of liquid on the floor.
Selina P.Cliff Blake who manages this store is pleasant,very professional, helpful and knowledgeable. I could go on. He deserves credit for operating a successful business for this company
zelda J.Make sure equipment as well kept
dennis C.Everything is GREAT!!!
Sophia S.Staff is very personable and helpful. Equipment is clean and well maintained. I will always use this location in the future.
Zanjala R.Its great!
William G.The app was very glitchy. It would kick me out and I had to start over. Ultimately I wasn't able to usd it to return the truck
Joseph C.Great location, service was great and fast and easy.
Milton C.Great service
michael M.I was supposed to have a dolly with my truck and I did not have one.
Carilyn F.The owner is outstanding with customer service skills and his passion for people is outstanding. I highly recommend this location.
cynthia J.Very prompt,courteous
KATHLEEN P.I would like to see an option for a step stool because the truck is so high. The service I received was very professional and I will be using this site in the future. Lady H
Harriet H.Not a thing
William G.Extraordinario servicio al cliente
VAUGHN F.Really nice
Donald A.continue doing what you're doing.
John S.The Pick up truck had very annoying Odor that smell like cigarettes and a dog odor too.
Maritza A J.the operator was polite and patient. I will use this location in the future.
Gloria L.I always rent from this location. The staff is friendly and helpful. Their vehicles are in great condition
Pettway K.What a great bunch of people. Very friendly and accommodating, I would rent from them any time.
Dominic C.Awesome experience! Completely different experience from the previous location I reserved a rental from!
MELANIE D.The counter gentleman was exceptional!!
Dennis M.I think it was all really great, no concerns, thank you
Gina S.The gentleman who was on duty was courteous and polite and a pleasure to work with. i especially liked the fact that he checked all the connections and the lights worked etc. very thorough and professional.
William D.The older gentleman was wonderful and explained everything. For the younger guy he needs an overall attitude and personality check. He was rude and very short with me. If it wasn't for the fact that I was tired, sore from moving. He would have got laid out.
Regan N.Service was excellent as usual.
Eric R.Love the services
Lenwood H.