Richard the owner provided A+ service. He wasn't open yet but he offered to help me out that very moment.
rachelle c
Customer Reviews for Save Money Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was clean however, the windshield was splattered with bugs. Not a big deal, I cleaned it before hitting the road.
Terrence ECould not have asked for anything better. Great experience
MARK HFast easy rental experience .
Artie JHave more 10 foot trucks or even a pick up up in superior az
Milton FTruck ran beautifully and there were no issues. The staff at the location where I picked up the equipment were super friendly and I would highly recommend renting trucks from them.
Mandy BI liked this location it has plenty of room to get around in the large trucks and very clean.
James WVery pleasant experience and was able to get the truck returned with no issues. Location was easy to find and easy enough to find a spot to part the truck.
Mandy BThe person at this location was helpful
Shavonda PThe manager it was great real respectful at all times and helpful as well
Daniel SHad to drive 40 minutes (one way) out of our way because the person at the original pickup location didn’t know how to process a uhaul check in. Our confirmation said guaranteed pick up at Apache Liquor in Apache Junction and our truck was there. If the person at your pickup locations doesn’t know how to do this then they shouldn’t be allowed to be a pickup location. We had to spend more in gas to drive all the way out to Superior and back and were given no discount on the rental to compensate for this. Very disappointed with uhaul especially considering it is a Phoenix based company.
amy kGreat group of guy's who understand the situation of their customers and how unpleasant moving can be. So trying to accommodate where they can, to be most helpful for you is the "Vibe".
JOEL AThe representative was rude to my father in law.
Tim CYou IT and computer system is onerous for the vendor. It takes a half an hour to rent a trailer when it should take five minutes. Terrible coding and commercial IT.
James SI returned a auto transport online, using uhaul.com/share nd it is yet to be marked as returned on the uhaul.com app
GREGORY SNot the locations wrong-doing but would recommend having a truck available in the desired area (as a reservation was made 2 weeks in advance) and not switch it on the customer two days before the move to a location 40 miles without any additional compensation.
Richard SEverything was just perfect! Thank you Richard! I highly recommend!
Michael PGood and Satisfactory
peter nThe location management made the rental and return process very smooth and easy. A pleasure to work with.
Todd WExcellent service provided. The support for accomplishing the rental and return from the location was greatly appreciated.
Todd WEverything was smooth and great
DESIREE BThe gentleman who initially helped Me with the paper work ect. Has very polite and helpful. He made things clear and was pretty quick with the whole process. Thanks Richard
JOEL ADrop off is a small store. Easy to miss.
VICTOR SExcellent service please recognize them
John BYour price are outrageous. Especially in small towns where there is no other choice.
BRIAN GThe mileage was outrageous. I needed a uhual for a few things one trip $260. So sad
AKIRA DToo much here for text. Would like to speak with uhaul customer service manager about HORRIBLE experience with original reservation location. Please call if interested (480)925-9354
Timothy Athe slot where the ramps are stored could use a rubber liner to keep the clanging to a minimum.. Other than that it is all good...
GILBERT NFast check in online
Derek GGreat people good service!!
Max MWe are used to getting an email or text that our equipment is ready, or a reminder of some kind and we never got anything.
Lorraine GJust an old store and system. The individual checking me out was outstanding and made the pickup of the truck very pleasant.
MICHAEL WFriendly folks, Smooth process.. I recommend...
Scott SRichard Hing did a great job.
RICHARD CExcellent location. I highly recommend it.
Todd WBe a little cheaper
JOSEPH GVery nice and friendly
Theodore Sexcellent service! quick, efficient and professional! i would recommend this location to anyone!
Herbert CAdd (permanently attached) straps to secure appliances. Proprietor was professional & helpful.
SUSAN YExcellent service. Fast and efficient
Paul MNot a thing! Happy with all services!
Deanna CI see nothing that needs improvement everything went smooth and quick
RICHARD TReally great customer service, and made sure everything was was hooked up properly and safe
david gNothing. It was fine.
SHERRY Sthe lights were checked when the trailer was hooked up to my truck. I believed that they were working. During my trip I found out from semi's that I had no tail lights. I had to drive most of my trip with my flashers on when driving at night time as I had no lights. I had turn signals and brake lights just no tail lights. The employees were helpful and very kind. I was suppose to pick up the trailer in Globe but was called and told I had to drive to superior to pick up the trailer. So why do you ask where we want to pick up the equipment if the equipment is not going to be at that location?
Faye NWork on the online reservations. Had to redo it 3 times and still had to redo it again when I got to the actual place to pick up the truck. I was charged an extra 100 dollars that they didn't tell me about and still have not received it. The bank told me that uhaul had still not released it yet although a woman I spoke with told me they had immediately released the funds. Horrible experience overall.
Nicole TThe general manager teated us very well, he inspected the truck and heard all our issues and helped us And that's all we wanted from the beginning
Shephannie lThanks for all the help.
Gary TThis was not the original location I reserved.
Troy LExcellent service!
Todd WThe people were very nice and the vehicle was very nice but my pick-up was scheduled for 9:30 AM. I was running late si I called and said I'd be there about 10 AM. Got there and the UHaul guy was at church, he left keys for another reservation but not mine, they could not find my reservation, I was told I would have to wait until after church, they then found my reservation, and quoted me $100 more than I was quoted, they than adjusted things and got the price where it should be and I was ready to depart by 11 AM. The young lady and her father really did go above and beyond to get me on my way, I just expected to have things ready when I reserved them for.
jennifer cI have nothing to add at this time, they were very helpful.
james mMerchant was very helpful and attentive.
g rBox wasn't swept out upon p/u.
Stacia HNothing everything was perfect
RICHARD TBoth agents in Superior were gentlemen in business practices. They did fine. My appreciation is upheld today.
Joe Gwe had originally reserved our trailer at the Globe, AZ location 3 weeks prior. The night before we were to pick it up we received a call saying that we had to drive to Superior, which it made it a 60 mile trip instead of a 28 mile trip one way. We were not compensated for the extra mileage or time. We were very disappointed with the Globe location. The gentleman in Superior was very good at helping us.
Robert LThe online process was very long and should not have taken an hour to get the vehicle. Issues with the process on the U Haul side and the dealer had limited computer skills which didn't help. The service was overall friendly and professional, but the process was to long.
Jose BSupply trucks.
WILLIAM L