Comentarios del cliente para Sathers Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Sathers Service

Grado total:

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Jeff R. en

Grado:

Kevin was very friendly and helpful. Will definitely be using him again.

Jeff C. en

Grado:

El cliente no dejó un comentario.

Carrie O. en

Grado:

El cliente no dejó un comentario.

herb G. en

Grado:

Owner was very pleasant and helpful. He helped us hook up the car dolly and also helped us unhook when we returned the equipment.

Bob W. en

Grado:

El cliente no dejó un comentario.

Tim J. en

Grado:

Service and experience here cannot be better.

Brady B. en

Grado:

El cliente no dejó un comentario.

Brad S. en

Grado:

El cliente no dejó un comentario.

Jacki L. en

Grado:

El cliente no dejó un comentario.

Kathleen V. en

Grado:

Very nice. Stayed open later then listed. Very helpfull.

Ariel F. en

Grado:

Make all locations just like this one

bryan L. en

Grado:

Awesome set up! This guy know's how to serve his customer's. Great experience. Thank you.

Rena M. en

Grado:

El cliente no dejó un comentario.

Ariel F. en

Grado:

El cliente no dejó un comentario.

Phillip J. en

Grado:

All ready for our return.

Lisa R. en

Grado:

Fast helpful and friendly

KEITH S. en

Grado:

Great experience nothing to improve on

Brian W. en

Grado:

Owner was nice and helpful. Would do business here again.

Brian M. en

Grado:

Great friendly service. The guy at counter was the best. Deserves some recognition..

MARLA H. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

Jamie S. en

Grado:

Great service!

Peter D. en

Grado:

Kevin provides excellent customer service.

Benjamin B. en

Grado:

El cliente no dejó un comentario.

andy A. en

Grado:

El cliente no dejó un comentario.

JoAnn M. en

Grado:

El cliente no dejó un comentario.

Devin W. en

Grado:

Trailer would normally seem clean inside but with the trailer tong sitting on ground during the rain (which is why I rented the unit) all the water ran inside and made the floor wet and nasty. I rented the unit to pick up a bed mattress

Kevin I. en

Grado:

Find a different location in Michigan to drop the trailer off to I was sent to the place on gratiot with very minimal parking to drop off the trailer but that location the employees were awsome and the guy told me the new location there moving to so all in all great job u haul

DON S. en

Grado:

Sathers is an excellent place to do business with. Owner there is very polite and helpful. Let's go America!

RICHARD J. en

Grado:

El cliente no dejó un comentario.

Scott J. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

Mr. Sathers does a nice job!

Sheena W. en

Grado:

El cliente no dejó un comentario.

Steve M. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

Completely satisfied!!

Rebecca F. en

Grado:

El cliente no dejó un comentario.

Christopher B. en

Grado:

Excellent customer service at Sathers Service. Skip the phone app and go into the station. It's much faster and easier. The phone app is terrible. The verification process is slow and cumbersome. It did not improve efficiency or enhance the customer service experience, in fact just the opposite.

Robert W. en

Grado:

Customer service was excellent. Truck was ready on time and very clean.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Dedria T. en

Grado:

I had scheduled a truck for pick up in Janesville. The day before my move I was contacted and told that I now needed to go to Orfordville to get a truck. Extremely poor customer experience. It should be U-Haul's job to ensure the truck that I have booked is where I arranged for pick up not the customer chasing around to get their truck. Putting the company in the customer's perspective, moving is stressful enough then add that into the mix. Again, a HORRIFIC Customer Experience.......

Jeremy C. en

Grado:

It’s definitely not Kevin’s fault at all. But when someone reserves a certain size Uhaul (especially if they did it as a specific location), it should be there. But Kevin was extremely friendly and did what he could to make today better

David S. en

Grado:

The most attentive fellow you will ever meet. Made sure the trailer was clean (even wiped it out with a bucket and towel!), hooked it up for me, checked the lights with me and made sure I could safely leave the parking lot. 100% the best. They were highly recommended by others for a reason.

shelly M. en

Grado:

Kevin was extremely helpful - we are very grateful for his service.

Richard H. en

Grado:

Excellent customer service and courteous.

Melissa B. en

Grado:

El cliente no dejó un comentario.

Sandra N. en

Grado:

Great and friendly service . would highly recommend.

Jim C. en

Grado:

El cliente no dejó un comentario.

Patrick D. en

Grado:

Talk about a great owner/operator. I showed up and trailer was ready. We noticed a nail in one of the tires. He quickly replaced the tire. Also had problems with the connector used to hook up the lights on the trailer. He quickly got the corrosion out of my connector and had us on our way. GREAT customer service.

Tom M. en

Grado:

El cliente no dejó un comentario.

Allwin M. en

Grado:

The local U-Haul dealer, Kevin, was cheery and competent, which, for a first-time U-Haul user, made the experience easy and fast.

JOE A. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

The only thing that would improve the experience would be cruise control on the truck,otherwise all is good.

dean B. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

I would give an "excellent" review except he wasn't able to get me a truck. That is partly my fault due to svort notice and its a smaller town. However Kevin went out of his way to make sure I got a trailer to use and allowed me to use his personal truck to tow it! I thought that was a really stand up thing to do and i would recommend this service to anyone in the area!

robert L. en

Grado:

I would never recommend anyone renting from UHaul. Nothing against this location. I reserved a truck and trailer in Janesville, WI. Even tho I had a printed paper showing the reservation for the trailer uhaul could not find the reservation. The truck was not available for the time of day I requested and I had to drive to another location to get the trailer. I was told I would not be charged for the truck until I returned it but found out I was even overcharged and had to deal with getting a refund. They are not honest.

Frank R. en

Grado:

El cliente no dejó un comentario.

Kathy T. en

Grado:

El cliente no dejó un comentario.

Dave N. en

Grado:

El cliente no dejó un comentario.

RICHARD J. en

Grado:

El cliente no dejó un comentario.

Tim H. en

Grado:

El cliente no dejó un comentario.

Melissa B. en

Grado:

El cliente no dejó un comentario.

Tom T. en

Grado:

El cliente no dejó un comentario.

Erich A. en

Grado:

El cliente no dejó un comentario.

RENETTE H. en

Grado:

El cliente no dejó un comentario.

Theresa T. en

Grado:

Very friendly and helpful! I will definitely come back for all my rental needs! Thank you!!

Bill W. en

Grado:

El cliente no dejó un comentario.

Kim L. en

Grado:

Friendly and helpful staff

Chris R. en

Grado:

Friendly bunch. Good for a laugh or two.

Cassie M. en

Grado:

El cliente no dejó un comentario.

JEFF M. en

Grado:

Great service! Will to work with your schedule .

Kevin B. en

Grado:

Kevin was very helpful and considerate.

NICK C. en

Grado:

El cliente no dejó un comentario.

Robert O. en

Grado:

El cliente no dejó un comentario.

DENNIS B. en

Grado:

Great location - good selection of equipment on hand

John W. en

Grado:

El cliente no dejó un comentario.

Earl G. en

Grado:

El cliente no dejó un comentario.

Lisa B. en

Grado:

The owner of this location is an outstanding representative for U-Haul and for his own business. He shows genuine care and concern for his customers. I would recommend this guy to my Grandmother.

Maxine A. en

Grado:

El cliente no dejó un comentario.

BRETT C. en

Grado:

Very disappointed this moving van did not have cruise control. On a long trip this is fatigue producing and difficult to maintain a constant speed in this type vehicle as well as less fuel efficient.

Susan K. en

Grado:

El cliente no dejó un comentario.

Mike L. en

Grado:

El cliente no dejó un comentario.

Andy W. en

Grado:

El cliente no dejó un comentario.

Bob P. en

Grado:

El cliente no dejó un comentario.

REGINA C. en

Grado:

Absolutely nothing, everything went smoothly! Would recommend to everyone.

Wade B. en

Grado:

El cliente no dejó un comentario.

Andy D. en

Grado:

Kevin was awesome! Super helpful, friendly and went above and beyond. Worth the trip for sure!

James W. en

Grado:

El cliente no dejó un comentario.

Bob P. en

Grado:

El cliente no dejó un comentario.

Dana M. en

Grado:

El cliente no dejó un comentario.

Dale N. en

Grado:

Kevin set me up and hooked up the tow dolly ,good location ,I'd drive here again even over driving across town , Janesville to Orfordville very much worth getting real customer service !!!!! Thanks Kevin !!!!! Dale

TROY D. en

Grado:

Nothing great business.

Wayne U. en

Grado:

I would have like to have power windows and cruise control.

Jeff R. en

Grado:

El cliente no dejó un comentario.

peggy F. en

Grado:

El cliente no dejó un comentario.

Jeff R. en

Grado:

El cliente no dejó un comentario.

GARY S. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

El cliente no dejó un comentario.

Steve R. en

Grado:

El cliente no dejó un comentario.

Vicki C. en

Grado:

I was not happy I was informed the day before that we had to pick up the trailer 30 minutes away instead of the 5 minute Uhaul we have down the street. Added an extra hour onto moving day. Was able to pick up the day before and it took 45 minutes for pick up since he was pumping gas every time someone arrived.

Mike Z. en

Grado:

Well, Please make sure that I get all the parts I need for the trailer. When I arrived to pick up the trailer, there was no ball or extender. I had to purchase them, myself, from a hardware store. I told the gentleman who took my order at the Verona Rd. location that I needed the ball and whatever else I would need to attach the trailer. Plus, I was told that I would pick the trailer up at the Verona Rd. location. Imagine my surprise when I had to drive 25 miles to pick up the trailer. I also needed to purchase an electrical adapter for the trailer.