Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The mobile check in process took a little longer than I would have liked.
Michael Hall
Rating:
5.0
Customer did not leave a comment.
levi catrone
Rating:
4.0
Once I got to 30mph or above the truck drove rough almost like their was a flat tire. I only drove in town however, I wouldn't have wanted to drive it on the highway.
Hedi Tyson
Rating:
5.0
Customer did not leave a comment.
Lois Huff
Rating:
3.0
Customer did not leave a comment.
Christopher Luke
Rating:
5.0
Greg was very helpful and the transaction was quick and complete. Yes, I would come back to this location for future rental needs.
DONALD CRABBE
Rating:
5.0
Customer did not leave a comment.
HARLEN SIMMONS
Rating:
5.0
Customer did not leave a comment.
Tony Stacy
Rating:
4.0
Customer did not leave a comment.
Jack Leyton
Rating:
5.0
Excellent and friendly
jason robert-lepp
Rating:
5.0
Customer did not leave a comment.
Larry Robinson
Rating:
4.0
Customer did not leave a comment.
Michael Shilling
Rating:
5.0
Customer did not leave a comment.
Robert Kurtz
Rating:
5.0
Customer did not leave a comment.
MICHAEL LAMB
Rating:
3.0
I dropped the truck on Sunday when this drop off location was closed. I did not experience the store or any personnel within it.
David Marshall
Rating:
5.0
Customer did not leave a comment.
Vince Bowman
Rating:
5.0
Nice people would use them again. The trailer worked and towed great
John Hill
Rating:
5.0
The truck was ready and wsiting for me. Pick up was smooth and fast.
Tahnee Andrew
Rating:
5.0
Customer did not leave a comment.
SPRING RODRIQUEZ
Rating:
5.0
Customer did not leave a comment.
Robin Lee
Rating:
5.0
Customer did not leave a comment.
Alishe Pryor
Rating:
5.0
Customer did not leave a comment.
BRYAN FINGER
Rating:
3.0
U-Haul's app would not recognize the location; hence, the checkout app could not be completed online. Return was on a Sunday, so no agent was present at the site.
Webb Bernhardt
Rating:
3.0
Customer did not leave a comment.
ROBERT LANG
Rating:
5.0
Everything went smooth.
carol rippetoe
Rating:
5.0
Customer did not leave a comment.
TONY STACY
Rating:
5.0
Customer did not leave a comment.
James Crabtree
Rating:
3.0
Customer did not leave a comment.
SHEKERA FREEMAN
Rating:
5.0
Customer did not leave a comment.
JACOB SPRANG
Rating:
5.0
Customer did not leave a comment.
ALLEN WHITE
Rating:
5.0
Customer did not leave a comment.
MICHAEL GERHARDT
Rating:
4.0
Customer did not leave a comment.
Linda McFarland
Rating:
5.0
Customer did not leave a comment.
Edward Mikula
Rating:
4.0
Customer did not leave a comment.
STEVEN HUGHES
Rating:
4.0
Customer did not leave a comment.
MARCUS CHRISTIAN
Rating:
5.0
Great ppl
TRAVIS BRAUCHLER
Rating:
5.0
Customer did not leave a comment.
JOHN HOOVER
Rating:
3.0
Customer did not leave a comment.
LINDA MARTIN
Rating:
4.0
Customer did not leave a comment.
KEVIN GEMBOLIS
Rating:
5.0
Very helpful!! I would recommend him highly !!
Cythia Yeagle
Rating:
5.0
Customer did not leave a comment.
AUSTIN TSCHANTZ
Rating:
5.0
Nothing,I was very pleased will do business again
Jeffrey Arnholt
Rating:
5.0
Customer did not leave a comment.
Valerie Gibson
Rating:
5.0
Sasco is very professional, helpful, and above most kind, unlike the local corporate location on Park Ave West....
I highly recommend Sasco!
WILLIAM Shafer
Rating:
5.0
Everything went. Well, I don’t think anything needs to be changed or improved.
RICHARD AUGUSTINE
Rating:
5.0
Great experience
JASON ZEIDMAN
Rating:
5.0
nice pepole good equipment
GREGORY HESS
Rating:
5.0
Customer did not leave a comment.
Janet Baird
Rating:
5.0
I needed a box truck for a few hours to move some furniture. Truck ran well and everyone at the location was very friendly!
Brian Milne
Rating:
5.0
Customer did not leave a comment.
Gary Branham
Rating:
5.0
Customer did not leave a comment.
Peter Johnson
Rating:
5.0
Customer did not leave a comment.
Glenn Moore
Rating:
1.0
Business was sloppy. Took me 30 minutes to get the trailer even though I reserved it online. Owner was nice a land polite . But the business was cluttered and I knew it was going to be a hassle. And it was. I will not go their again.
Will Bartlett
Rating:
5.0
Greg was awesome at his job
KATHERINE LAYNE
Rating:
5.0
I pointed out that one of the four tires on the car transport was in BAD condition. It was down to the wear marks on the tread. It really needs to be changed. Other three tires were in good condition. My trip was 1700 miles so it made me a little nervous. Hitch on car transport was bent.
John Young
Rating:
5.0
Customer did not leave a comment.
Mike Cortel
Rating:
5.0
Thank you for great service!
Taryn Allred
Rating:
4.0
Customer did not leave a comment.
DAVID STROBEL
Rating:
5.0
Great customer service!
MICHAEL DONOFRIO
Rating:
5.0
Customer did not leave a comment.
Joan Young
Rating:
5.0
Customer did not leave a comment.
Steven Taylor
Rating:
5.0
Every nice man
james broyles
Rating:
5.0
Knew everything good guys
Michael Palmer
Rating:
4.0
Customer did not leave a comment.
Timothy Risinger
Rating:
5.0
Nothing
TIM KLEMAN
Rating:
5.0
.
Carolyn Gardner
Rating:
4.0
Customer did not leave a comment.
Kim Smith
Rating:
5.0
Customer did not leave a comment.
MARK WELTY
Rating:
4.0
Customer did not leave a comment.
Michael Johansen
Rating:
5.0
Customer did not leave a comment.
Penny Houston
Rating:
5.0
Customer did not leave a comment.
MASON DRAGORS
Rating:
3.0
He didn't offer to help unhitch the trailer from my car. So my male friend had to.
annette sperling
Rating:
5.0
Nice People
Greg Hess
Rating:
4.0
Customer did not leave a comment.
Paul McGovern
Rating:
5.0
THe truck was clean and ready to go when I needed it. I appreciated the customer service,
Chris aboudiab
Rating:
5.0
Customer did not leave a comment.
Shelli Jackson
Rating:
5.0
went smooth,no problems
tim blust
Rating:
5.0
Customer did not leave a comment.
Wiiliam Counts
Rating:
5.0
Customer did not leave a comment.
Candra Carter
Rating:
5.0
Customer did not leave a comment.
Pamela Bouchard
Rating:
5.0
Customer did not leave a comment.
ANDREW LEAF
Rating:
4.0
Customer did not leave a comment.
Nick Berick
Rating:
3.0
Trailer had some sort of black soiling on floor. Insure that interior surfaces are clean. Attendant pulled trailer forward and ran tongue into my bumper scuffing it. Have trailer parked on more level surface to insure ease of movement.
BRUCE HARTER
Rating:
5.0
Great service! Would recommend to anyone needing U-Haul services.
KEVIN BOYD
Rating:
5.0
Customer did not leave a comment.
rejeanna dewiel
Rating:
2.0
Appliance dolley had broked belt on tread so couldn’t be used to crawl up stairs. Shorted two furniture pads at pick up. Truck mileage incorrect at pickup caused lengthy return process to correct error. Truck was in dire need of alignment and front tired excessively worn on outer edges and made for a tiring trip of 2000 miles fighting steering wheel entire time. Wipers needed replaced. Very inadequate pickup of equipment experience.
Larry Lifer
Rating:
4.0
Customer did not leave a comment.
ron sliger
Rating:
5.0
Customer did not leave a comment.
Greg Hess
Rating:
4.0
Very friendly and helpful staff
frANK schumacher
Rating:
5.0
The truck didn’t come with a dolly, straps, blankets, or a lock