The floor of the truck was too greasy to stand up on, so we had to clean it before we could use it. However, our dealer and U-Haul gave us a discount that made up for it - thank you!Sheridan S.
Customer Reviews for Sartis Moving Supplies
(Distribuidor de U-Haul del vecindario)
Mount Shasta, CA 96067
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 2 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Alan C.
El cliente no dejó un comentario.Rodney S.
Made moving out of state so easy. Thanks U-HaulShannon H.
El cliente no dejó un comentario.Cynthia C.
Provider went out of his way to meet me before regular hours.Kenneth G.
El cliente no dejó un comentario.Russell M.
Reese was friendly and very helpful to deal with. We needed a 10' truck and auto transport on very short notice. He had it waiting and ready when we got there. Was thorough in his review of the truck and trailer. He even sent a text to give specific driving directions to the store! I hope never to need the trailer again, but if I did, Reese would be who I'd call.Matthew S.
My wife and I were told there were no one-way 4' x 8' U-haul rentals to be had in Redding, CA (after being assured that one would be available for us), but we managed to learn that one was available for pickup an hour north in Mount Shasta, CA. Reese Sarti went out of his way to meet us on a Saturday morning (when he's not usually open and had plans of his own), and couldn't have been nicer. A big thank you to Reese for going above and beyond!Craig H.
If the location is closed or unmanned, (as in this location), then Uhaul should make the customer aware of the fact and the fact that the customer will be required to figure out the extensive pickup procedure by themselves. I would not have been able to accomplish this if I didn't possess a smart phone and sufficient charge to go through the lengthy procedure. It was extremely frustrating.Etoy A.
Great to work with. They where able to accommodate a change to our schedule and flexible with our return times. Will use them on our next rentialBob W.
Best rental experience ever! Thank you!Pamela C.
Outstanding ServiceAnthony P.
El cliente no dejó un comentario.James R.
The pick up key was not in the box. I had to call three Uhaul representatives to finally get the lock on truck combo, which once opened were the keys to the truck. This wasted about 2 hours time where I had movers waiting for me. The inside of the truck smelled like a skunk , which I thought marijuana.Nancy B.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Vanessa G.
Sarti's U-Haul is the best!Robert W.
El cliente no dejó un comentario.Donald F.
Dont wait till soneone is picking up the rental to authorizeKelly D.
El cliente no dejó un comentario.Nicole M.
El cliente no dejó un comentario.Gary S.
no improvement is neededRobert W.
phone app didn't work well for me. froze up and didn't let me finish the transaction. not sure if it was my phone or the location. website worked a little better.jonathan G.
El cliente no dejó un comentario.Scott E.
No need for improvements, transaction went flawlessly.WILLIAM S.
El cliente no dejó un comentario.LOIS MAE J.
El cliente no dejó un comentario.Nicholas H.
Very easy, friendly and affordable.Acacia W.
El cliente no dejó un comentario.George K.
El cliente no dejó un comentario.Mary S.
Check in and check out was surprisingly easy and efficient. Gracias.Forrest L.
El cliente no dejó un comentario.Charyn F.
Reece Sarti is a treasure! â€” Don't let him retire! ðŸ˜¬Roland S.
The process of retrieving the keys to the truck is invasive. I shouldn't have to give two personal phone contacts for "the guy" employed to choose to call. He then calls one of my contacts and does not identify why he's calling. It's weird. Otherwise the truck was par.Jessica T.
Coffee, cookies, & coco Good service, will be back the next time I need a trailer.Robert W.
El cliente no dejó un comentario.Kim L.
El cliente no dejó un comentario.Vickie F.
You could sell tow balls, etc. so that customers don't need to go elsewhere to buy them when we don't have the right size.Robert W.
Called and someone said they would there .. no one thereMark R.
The female rep in Phoenix Arizona helped us check in on line. She was wonderful, above average, very helpful. Really doing her job.William B.
Tell the customer to show up an hour early to the truck location area to complete the last step, Just in case they run into some problems.Lamont J.
El cliente no dejó un comentario.Kainoa F.
Great serviceJanice Q.
Made a reservation for one location but got switch to another place called switch back to the original one the. filled out re do the online checking it said I was in wrong spot finally got to the right one and the gps location wouldn't work and I wasn't the only customers with that problem with that location and the online check in had to go down to a small corner on the lot to get anythingBrian C.
The service at my return place was fantastic and I wish to extend my gratitude for the owner there stepping up as he did. Gracias.David M.
Stronger wifi.Michael R.
El cliente no dejó un comentario.Dale J.
All went very smooth, and they took care to calculate the mileage properly and charge us appropriately.April M.
El cliente no dejó un comentario.Ken D.
El cliente no dejó un comentario.Dale J.
Best U-Haul around, friendly and treats people with respect even if they aren't experts on everything. Looks you in the eye. Good stuff, will be back.RYAN A.
El cliente no dejó un comentario.Rose A.
The man running the place was super friendly and helpful.Terance F.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.James S.
Great customer service and easy transaction!Susan B.
Reese was so easy to work with and super accommodating!Pandora K.
Returning online was confusing and recorded my 37 miles as 37000 and wanted to charge over 32000 to my accountPamela P.
Wonderful very professional!PAT B.
Reese is AMAZING!!! Uhaul's system is pretty funky, so it was so nice to know he had our back and fixed any issues that came up. THANK YOU!!!Carly C.
It was good no problems like it that wayRobert R.
Some more time spent on getting familiar with the instruments, such as hand brake and release, gear shifting.Maria V.
Terrible customer service had a problem the company told us oh well sorry.Sierra G.
Worked with Sarti's UHaul twice. Great service.Mike R.
Reese was great. Efficient, accurate and professional!!Kurt H.
El cliente no dejó un comentario.Shelly W.
El cliente no dejó un comentario.Jennifer R.
El cliente no dejó un comentario.Paul B.
What I would say is that my end experience was disastrous in that my deposit being paid in cash was not refunded me and cash there was a hold on my card for $50 over and above the amount on my debit card then now I'm being told that all of this is going to take up to seven days to get back I highly recommend that your agents are told to tell this to people when they give up their money because I am now sitting in a place with not a penny to my name no food no nothing no gas no electricity no propane no nothing and your people cannot help me expedite my refund at this money I think that that is an extreme to service the people that are moving and already funds are low dab something This Disaster has happened with a customer service person only being able to say sorry but there's nothing I can do about it thankKatherine M.
El cliente no dejó un comentario.Sinthia W.
First quote 736 or so Changed truck from 15ft to 10 ft. Bill was 536 for a 10 ft. With trailer . And it when up 300 at moment to pay . 836 . Scamluis O.
Reese Sarti is wonderful! This move was a bit stressful for me , so it was really nice that Reese made the process so easy for me :)Miissa J.
Keep up the good work!Denise S.
El cliente no dejó un comentario.Steven M.
Reese was supper friendly and accommodatingDANIEL D.
El cliente no dejó un comentario.pat B.
Note to all customers... never order online ALWAYS call your local people!MaryAnne C.
Reese was a big help!! I really appreciate all he didWill E.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.james R.
El cliente no dejó un comentario.Eric S.
El cliente no dejó un comentario.Rene H.
El cliente no dejó un comentario.Peter K.
Great guy - very helpful!DAVID R.
El cliente no dejó un comentario.ANNETTE M.
El cliente no dejó un comentario.Kathryn M.
They were SO helpful and easy to work with! Almost makes me look forward to the next time I need to move some heavy furniture!Robert W.
El cliente no dejó un comentario.Kate D.
Reese Sarti in Mt. Shasta was incredibly helpful and worked hard to ensure that I was heading out in a safe and reliable vehicle.Juliane T.
El cliente no dejó un comentario.Kale R.
Please be consistent with ratesNatalie K.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.MaryAnne C.
Truck was great Got the job done Sartis. Good people. Thank youTereze S.
Hard to find location with no assistance whatsoever trailer was completely vulnerable unlocked open lotCharlie K.
Not nearly enough engine oil in this vehicleTad T.
El cliente no dejó un comentario.Ray K.