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Myron T
Customer Reviews for Sango Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service! Debbie was very nice and helped with the return of my trailer.
Tim SNo improvement needed! Customer service was beyond exceptional! I would highly recommend using this location!
Justin GAll was great
brent nCustomer service was excellent! Very friendly and went through everything needed. Even helped/attended while hitch was going on. Seem to care about customers. I have definitely rented from UHAUL before and would definitely rent from this place again.
Willie BFriendly service , quick and easy rental.
Ricky SWonderful staff at Sango storage.
Charlsie SAbsolutely wonderful and friendly at the Sango location!!!!!
Charlsie SGreat customer service.
PAULO YNothing, It was great. The location was perfect, and the service was very friendly.
Randie Fwhen i went to return truck i coukd not get into gate & no code was sent to me. this was less than 12 hours after picking up truck after a lot of waiting & messing around i was told i had to go back home & plan to return in the morning to drop off truck (& my car is there too) i called uhaul & was told by someone sango location doesn't do after hours returns --how is that even a thing? uhaul.com doesn't make it clear thsn some do not ??? it makes no sense & no one ever told me --if it was on the paper i signed i wouldn't know--it's something that is important enough to mention UP FRONT. about an hour after i got home someone sent the sango code so ridiculous uhaul seems to have a lot of holes in their system after renting twice in about 2 weeks i won't use uhaul again. it also cost me $40 to replace the gas..& i should not be charged for gas/mileage for having to come home & wait til morning to return the truck.
karen kDebbie at Sango Storage was amazing! Literally could not have asked for a better experience. I would recommend them to anyone!
Jillianne MThe navigation took me 20 min out of the way and almost made me late to an appointment.
Gordon BNothing...pickup went smooth
Jason SDeb was great to work with on the return.
dave mNothing! Couldn’t have gone better. The woman that runs the pick up is so kind and helpful.
Michael DThe gate was locked for weekend drop off. And nobody answered the phone number on the building when we called.
Michael SThey had no computer and were not ready for me when I arrived. Had to register over the phone. Also there was no stand for the trailer tongue and lifting the 6x12 trailer to hook it to my tow vehicle as a woman was a struggle.
Joy ELady at sango storage is great. Right there to help and truck was processed quickly!! Thank you!!
Burr SWas not my original pick up location. Although the lady at the front desk was very nice and compensated us for the extra drive.
charles cGreat people not our first time renting with them
JAMES AGreat people! Let’s go Brandon!!
JAMES AThe customer service was excellent!
Michelle CDebbie Diggs is very professional and showed an incredible amount of customer service/ caring You are fortunate to have such a dedicated associate
Doug CProfessional
Roger MAlways use this location for my preferred drop-off point. Excellent service and great people.
Perry MNo changes. Great service and personnel interaction.
Ammon HVery easy turn in and staff was friendly.
RICHARD VThe sales person was super friendly and helpful. She made sure I understood everything on the purchase. Over all it was a great experience.
Joseph WThe lady was very friendly and helpful
PAUL MGreat people
David BKeep going with the excellent service Thanks :)
Josué DVery nice Representative
Lee MCustomer service was excellent.
WILLIAM GSo thankful I was able to “one-stop-drop” the truck and AT at Sango Storage! That lady is great! She called and confirmed the drop off a couple days prior and then the day before it was due. I dropped everything off early and she made it super easy!
ROBERTDOUGLAS SThis is a great location and the lady there was super nice! Glad Uhaul figured out how to get all of my equipment to this one location after it was that way originally, then changed.
ROBERTDOUGLAS SRepresentative was extra nice it was so refreshing to meet such a genuine soul.
NiQuetta JKeep up the good work
Jerry JTold me I could leave my uhaul receipt on the dash. Charged me a $25 cleaning fee. Asked if she took it out and she said no. I said well can I come back and get it so I can have my $25 back and she said no because there was trash in the back. I said no there wasn’t. Send me a picture. Then she changed her story and said. Well there was a little dirt. I won’t be renting there again. Also would appreciate it if she would follow state mandates and wear a mask.
Amanda KGreat experience with the proprietor. Very courteous and helpful. Made me think about becoming a uhaul vendor. Good people.
James HThe drop off facility was excellent the manager was excellent she very polite and Accommodating.
Louis WThe customer service at this UHaul location far surpassed any that we have dealt with in the past. We are a Military family and have many moves under our belts! Thank you, thank you!
KIRK JNothing, the whole experience was awsome!
Terri FSo polite & friendly! We will definitely be using this location again to finish our move!
James BEVERYTHING WAS GREAT. DEBBIE AT THE OFFICE IS AWESOME.
David FThe windshield wipers were tore up, I couldn’t see very well when it rained on me while traveling. The location that I picked the uhaul up from, smelled of dog. I wasn’t comfortable having a dog bark at me while I’m trying to listen to the employee give me instructions.
TIMOTHY OSee the prior comments
Chris LUnlock gate for after hours drop-off. Have key drop off outside gate not on other side of locked gate. Lucky nobody stole the truck.
Monica MStorage available at this location
Scott PAlot
Alphonso GNo improvement needed. Excellent customer service. The truck was clean. The storage unit was clean. The overall look of the facility was clean and well maintained. I have used this U-haul location before and am using it again for the same reasons as above.
BEVERLY NGreat experience.
bradley sVery polite, clean, well-maintained. Easy to get into and out of.
bradley s