Customer Reviews for Sandys Place Storage
(U-Haul Neighborhood Dealer)

177 reviews

2210 S Austin Ave Ste B   Georgetown, TX 78626

(512) 863-7169

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(512) 863-7169

2210 S Austin Ave Ste B
Georgetown, TX 78626

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JONATHAN HARDESTY 
Rating:
5.0

Customer did not leave a comment.

Diane Candler 
Rating:
3.0

Customer did not leave a comment.

Page Hines 
Rating:
1.0

I dropped the trailer before 2pm and the lady checked it in at 8pm. There are cameras everywhere they can check. Also, I tried to check-in online but the app couldn't find my location.

Eric Hearon 
Rating:
5.0

Lady that helped us was great!

Christina Riedy 
Rating:
5.0

A hot cup of coffee when I walk in would be nice. Lol. Everything was great!

Jerry Miller 
Rating:
3.0

They did not have the utility dolly I requested. They did offer a regular dolly at no cost, but it is not the same. There was no communication about this until I went to pick up the truck.

Brian Alsobrook 
Rating:
5.0

Sandy is a very nice person and everything went just smooth and without any problems!!..She is helpful and kind , plus fast and professional!!! I love renting out at her Store and at the Corner of Uhaul you can get your gas filled up right there!!..Very convenient...🫠👍😊🩷

BARBARA EDENFIELD 
Rating:
1.0

the Uhual said it was open, but nobody was there, and the building was locked. the drop box was attached to a shed next to storage units. i have to park the truck in an alley and leave the keys. still have no idea why there wasn't anyone there.

Brayden Meuth 
Rating:
5.0

I booked a one-way rental, the lady who handled the paperwork was very nice, helpful and knowledgeable. She looked up the U-Haul drop off sites at the end of my trip for me. She took me outside to show me with truck it was on a very cold and windy day. I highly recommend Sandy’s.

david keithley 
Rating:
5.0

Sandy the Owner was very Helpful and worked with me on Drop Off

Clarence Guidry 
Rating:
5.0

Customer did not leave a comment.

franklin jones 
Rating:
5.0

Customer did not leave a comment.

JAVIER ARNOLDO PONCE 
Rating:
5.0

She is wonderful and friendly to deal with. Thank you!

Brent Thomas 
Rating:
5.0

Customer did not leave a comment.

Ron Johnston 
Rating:
5.0

Customer did not leave a comment.

Dave Reichel 
Rating:
5.0

Sandy was very Professional and Courteous

Clarence Guidry 
Rating:
4.0

Customer did not leave a comment.

Randy Wesley 
Rating:
4.0

Customer did not leave a comment.

david crist 
Rating:
5.0

I think overall Uhaul is not a cheap option anymore and it is way to expensive for just some hours of use !!!...Uhaul advertise a cheap rental on Trucks / Trailers etc.etc..but at the End they will lose customers !!!...The Service was very nice at the chosen Location, but the rental policies are way to high !!!...

BARBARA EDENFIELD 
Rating:
3.0

N/A

Carolina Perez 
Rating:
5.0

I was skeptical about getting a trailer from a non Uhaul dealer, but the lady who handled the transaction was extremely friendly and helpful when I picked up the trailer. I would give her a 15 out of 10. I was having a bad day and her friendliness cheered me up. I would highly recommend.

Michael Grenet 
Rating:
5.0

Sandy is great to work with.

Scott LeCates 
Rating:
5.0

Customer did not leave a comment.

Trevor Fogel 
Rating:
5.0

Great service.

Jeff Rask 
Rating:
5.0

Is excellent service staff very courtesy and gave all unswerving to our questions Very happy with this service

Zita Perez 
Rating:
2.0

Customer did not leave a comment.

Steven Dunvant 
Rating:
5.0

Customer did not leave a comment.

Dwayne LaBrake 
Rating:
5.0

Customer did not leave a comment.

Chris Juarez 
Rating:
4.0

Sandy is an excellent help. Very friendly and accommodating for what I needed both times.

Jenifer Wakefield 
Rating:
2.0

Arrived there and a note on the door saying "will be back in 30 minutes " with a phone number I had questions so I called the number 3 times no answer. I left messages still no call. Left over an hour later. Nobody

Ron Sesmundo 
Rating:
5.0

Staff was very accommodating and helpful.

Donny Darville 
Rating:
5.0

Customer did not leave a comment.

MATTHEW MCWEBB 
Rating:
3.0

Customer did not leave a comment.

Jacob Ogden 
Rating:
5.0

Customer did not leave a comment.

Brad Shoup 
Rating:
5.0

Great service!!

oscar pena 
Rating:
5.0

Excelente costumer service

Juan Camacho 
Rating:
5.0

Owner incredibly efficient and easy to work with.

Scott LeCates 
Rating:
5.0

Love this place in Georgetown Tx Always great service, clean and nice trucks

Julio Silverio 
Rating:
2.0

People were very nice, but lot is in a location that is difficult to maneuver with big potholes. There are other locations closer to me, but they did not have the trailer I needed.

Patrick Dore 
Rating:
3.0

Customer did not leave a comment.

Tarrah Hill 
Rating:
5.0

Customer did not leave a comment.

Julio Silverio 
Rating:
5.0

Vehicle was in good condition. Owner was very friendly and efficient. Will be using again.

Sarah Mitchell 
Rating:
3.0

Requested Dolly, which was not available.

JACOB TAYLOR 
Rating:
5.0

Great service. Super friendly people. No improvements needed!

Valeri Crum 
Rating:
5.0

Customer did not leave a comment.

Javier Briseno 
Rating:
4.0

Customer did not leave a comment.

Ross Anderson 
Rating:
5.0

Sandy is so friendly and helpful. The most excellent customer service I've ever experienced with UHaul!

Katie Harmonson 
Rating:
5.0

Customer did not leave a comment.

Mike McEachern 
Rating:
5.0

Customer did not leave a comment.

Adam Brinley 
Rating:
5.0

Great service

Brendan Lamb 
Rating:
5.0

The wiring faulted along the trip.

Luis Lauriano 
Rating:
2.0

This place is sketchy. Hard to find the office to drop off. Once in office, pretty dingy. Parking lot is in storage facility with no place to park. The lady was nice, but would not recommend this location.

Roy Franks 
Rating:
5.0

Easy and hassle free.

Lisa Escarsega 
Rating:
5.0

N/A

Richard Fenner 
Rating:
5.0

Customer did not leave a comment.

Tiffani Dabbs 
Rating:
5.0

Lady was wonderful and hoping to interact next time I go rent.

Johnaton Arias 
Rating:
3.0

Customer did not leave a comment.

Wayne Fujimoto 
Rating:
5.0

Customer did not leave a comment.

Tony Novak 
Rating:
3.0

Customer did not leave a comment.

Tracy Rape 
Rating:
5.0

Great customer service.

Andres Berrios 
Rating:
3.0

Customer did not leave a comment.

Timothy Smith 
Rating:
5.0

Customer did not leave a comment.

JAMES WEBER 
Rating:
5.0

Small operation with a personal touch. Truck I reserved was there and ready, quick check out/in process, great rates. I would definitely go back here again.

Lansing Dusek 
Rating:
1.0

Very hard to find. Additionally there was a hand written sign on the door that no one would be in the shop until May 3, which is a week away from the date that I had reserved. So there was no assistance from the shop when the GPS locator would not work on my phone. I had to call Uhaul and they were helpful but after an hour of trying to figure out the GPS with them, the return time for the truck stayed the same, so I lost an hour of time that I reserved

Stacey Murphy 
Rating:
1.0

1st 3 days of calling them - unable to leave message - never did speak to them on the phone number listed on line. Finally found the office - which was closed - called an alternate number - husband answered - said store was not open. Had to call me back to tell me how to get the truck. took nearly an hour to get the truck even though I had ordered on line over a week in advance and checked in the day before. Further there was no appliance hand truck provided - even though I was charged for it. Simply horrible service from Sandy's. If it wasnt for your phone in and mobile service I would have been unable to rent the truck. Love Uhaul - will never do business with Sandy's again.

Martin Spanial 
Rating:
5.0

I really appreciated how courteous the owners were it was a very pleasant experience

Jeremy Creveling 
Rating:
5.0

Customer did not leave a comment.

Matthew Heidkamp 
Rating:
5.0

Customer did not leave a comment.

Jorge Gil 
Rating:
1.0

When I went to return the equipment, it was 10am, open sign on door, door locked, called no answer, waited over 40 min. Horrible experience. This is a dealer and looks like a very shady business location.

David Fesperman 
Rating:
5.0

Customer did not leave a comment.

Jan Palmer 
Rating:
5.0

Customer did not leave a comment.

Ralph Laborde 
Rating:
5.0

Sandy always provides excellent customer service. Thats why I am a repeat customer, and will continue to use her shop for my service needs.

Jeremiah Southern 
Rating:
5.0

Sandy takes good care of her customers.

BUDDY BROWN 
Rating:
5.0

Customer did not leave a comment.

LISA MUELLER 
Rating:
4.0

Was difficult to find location. Need better signage. Was unable to get a military discount. Told we needed to call Uhaul to get discountsl. Very difficult to get though to speak with a representative.

Tom Engle 
Rating:
5.0

I had a terrific experience renting a truck from this location. The service I received was extremely nice and helpful. I was a first time truck renter so I had many questions and everything was explained to me in detail. Due to the nature of moving away, I won't have the pleasure of renting from this location again, however I would highly recommend them to anyone in the area.

Trung Ho 
Rating:
5.0

Sandy was very helpful throughout the process. I would recommend her to anyone,

Buddy Brown 
Rating:
5.0

Customer did not leave a comment.

Alexis Ramirez Ortiz 
Rating:
5.0

Customer did not leave a comment.

Debbie Gauna 
Rating:
5.0

Customer did not leave a comment.

Randale Levins 
Rating:
5.0

Please send your customer service respesentstive Lakanijsha to retrain. Her bedside manner & professionalism to provide the best customer care is lacking. I felt I received no positive suggestions regarding a request for an additional rental day. I feel she could have been more helpful, instead of bring so cold and unavailable to offer a more accommodating suggestion. Instead she was just stern that I was notable to keep the truck an extra day, and if I did then I would have to pay the 2 reservations listed, and their moves. So I was left no choice, but to offload my furniture until 11:30pm, it was raining, and I had to walk home after turning in the truck, because it was 12:45am. There should have been a better way to treat a customer.

Sandra Swan 
Rating:
5.0

Customer did not leave a comment.

Antonio Mendes 
Rating:
3.0

The truck leaked and my personal belonging were soaked and ruined. The persons managing Sandys were very kind and knowledgeable, as well as helpful.

Cindy Rogers 
Rating:
4.0

Customer did not leave a comment.

Anthony Moreno 
Rating:
5.0

Customer did not leave a comment.

Jesus Fernandez 
Rating:
5.0

Customer did not leave a comment.

Phillip Gennarelli 
Rating:
3.0

Customer did not leave a comment.

Duke Watson 
Rating:
1.0

Was never given the requested appliance hand truck. The building is falling apart in disrepair. Very disorganized. I did not feel safe in this location. Where the truck was located did not match the picture in the app. Furthermore, although the business was supposedly open the door was locked and nobody was inside. I could not get the help I needed. I will never rent here again.

Nicole Anderson 
Rating:
5.0

Customer did not leave a comment.

RAY C HERNANDEZ 
Rating:
3.0

Shop was older but Sandy was wonderful.

Warren Ruka 
Rating:
5.0

Nothing. Staff very friendly and helpful

Melissa Howard 
Rating:
1.0

This location was a mess no where to drop off, employees acting crazy and all around really weird. On a side note the location a block away was fantastic. Well staffed and super helpful.

Edward McFarland Catalan 
Rating:
3.0

The gentleman who assisted was wonderful. The return site location had no clear business sign posted. If it wasnt for another uhaul tow unit laying around, one would not know for sure this was the place. We ended up at the local Uhaul place around the corner and they had to direct us to the drop off place. The 3rd party receiving company needs a large sign posted.

Tisha Moreno 
Rating:
5.0

Customer did not leave a comment.

Juan Cardenas 
Rating:
5.0

Customer did not leave a comment.

simon russell 
Rating:
5.0

Customer did not leave a comment.

Juan Cardenas 
Rating:
4.0

Customer did not leave a comment.

Ricky Olige 
Rating:
3.0

Customer did not leave a comment.

Paul Brown 
Rating:
3.0

Customer did not leave a comment.

Christan Mitsven 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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