Hire a more proficient receptionistkevin K.
Customer Reviews for S&S Money Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.Kathleen C.
Clean the truck, maintain the truck to make the trip pleasant. Truck smelled like piss, it was dirty with garbage inside. Truck steering wheel was crooked, check engine light was on, it idled rough. Rides like a 1980s tractor. Horrible, definitely not worth what I paid.Albert L.
The original location closed early so when we arrived, we could not pick up our rental. Fortunately, the UHaul reps were able to find another site just up the road. They were very helpful.Kevin V.
El cliente no dejó un comentario.Michelle G.
Very friendly, helpful and the equipment was clean and readyHolly B.
El cliente no dejó un comentario.Dino V.
The experience was terrible. I will never use U-haul again. I reserved weeks ahead of time and still did not get the truck size I reserved. The person at the pickup location was very unhelpful after I finally found some one to help. She blamed everything on U-hauls system being down. I checked in on-line, paid, entered my lic pictures...and it sill took over 30 minutes to pick up the truck. The idea of using these one-off, non-uhaul provides leads to bad customer experiences. Also, they did not have the hand truck that I reserved and paid for. I am still waiting for refund on that. You hid the mileage limit well on the contract. Nice surprise that you no longer get unlimited mileage on one-way.RANDY A.
Interior of enclosed trailer floor was dirty with loose dirt and debris. A two minute sweeping would have taken care of that problem.Jay G.
El cliente no dejó un comentario.Karen P.
The first trailer had some brake issues but they were more than happy to switch it out with another trailer that worked just fineLeonard F.
The cargo area of the truck was fine. The cab had dog hair all over the place, smelled like a wet dog and it looked as if someone spilled some drinks in it. Customer service was friendly and fine but the truck sucked. Super rough ride, nothing gentle about it.Laurence T.
El cliente no dejó un comentario.George Z.
Very helpful, even with a system outage ... the staff did everything possible to help ! GraciasTODD H.
Hurricane Ian just came through. Staff was helpful on the phone and with drop off was good.ROBERT S.
El cliente no dejó un comentario.DAVE N.
Very good service every time I have rented here. Ashiana is the best!Dean P.
El cliente no dejó un comentario.Michael O.
El cliente no dejó un comentario.William G.
The truck shouldn't have even been on the road.Eric H.
El cliente no dejó un comentario.Chloe S.
El cliente no dejó un comentario.Brittany W.
El cliente no dejó un comentario.Bernard B.
El cliente no dejó un comentario.Henry O.
I drove the vehicle 14 miles. I was charged for 3 gallons of gas. Ridiculous! Robbery. Do not recommend.Patricia S.
El cliente no dejó un comentario.John K.
fast friendly and nicely cared forKARA F.
El cliente no dejó un comentario.phillip M.
El cliente no dejó un comentario.Joseph C.
Wonderful people. The two ladies who helped me went above and beyond the normal procedure. Couldn't ask for more caring people. Thank you both!Steve S.
El cliente no dejó un comentario.Carlos Q.
El cliente no dejó un comentario.Kathleen F.
Even though everything ran well, I would still recommend you get that Check Engine light turned off.Ruth A.
Original location helped us find what we needed near by. Very helpfulCraig H.
El cliente no dejó un comentario.Don W.
It was a good experiencePatricia K.
Dropped off @ 4:32, UHAUL portion of business closed at 4:30, although business was open until 5:30. Received email confirmation the next morning of equipment return.Kathy I.
El cliente no dejó un comentario.Casey M.
Very courteous and helpful. Took the trailer off and did it with a smile.Rod K.
El cliente no dejó un comentario.TODD A.
El cliente no dejó un comentario.Susan C.
El cliente no dejó un comentario.timothy P.
Time uhaul was promised 7am, office did not open till 8am.George P.
All goodRobert C.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.Tomasz M.
Have communication between your local reps and the store itself. The counter persons computer wasn't working correctly, her inventory wasn't up to date and the local regional rep sent over my order to S&S Money but didn't include my request for pads or dollys. I was also promised 100 extra miles and a $50 discount as my initial location was changed to S& S Money which was an additional 1+ drive in the morning to pick up equipment on the day of my move. I didn't receive the $50 discount as the counter person had no record of it and I didn't have all day to argue with her. If your interested in heraring more give me a call anytime. I rent from U-Haul occasionally and this definitely was my worst stressful experience in a while.Andrew W.
Everything was well maintained and ready to work. No issues. Thanks for being on the ball.Brett B.
The truck guzzled gas and ran like crap!Errol W.
El cliente no dejó un comentario.Kathy I.
El cliente no dejó un comentario.Dean C.
first my location was moved 20 miles away from where I requested and secondly the moving pads I requested were not in the Uhual but I was still charged for them.Shawn W.
Rented furniture dolly and roll cart never received. The check in process took over an hour which cut into our moving time even more. The drop off was unable to process due to an error with mileage. Worst experience ever with UhaulMartyna F.
Trailer was ready an access was excellent.Henry O.
El cliente no dejó un comentario.Barbara A.
El cliente no dejó un comentario.Melissa F.
Nothing when it's good don't change a thingTHOMAS M.