Customer Reviews for S&L Repair
(U-Haul Neighborhood Dealer)

320 reviews

1677 Grand Ave   Galesburg, IL 61401

(309) 344-2256

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(309) 344-2256

1677 Grand Ave
Galesburg, IL 61401

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Made a terrible situation a little bit better

Elijah England 
Rating:
5.0

Customer did not leave a comment.

Mark Powell 
Rating:
3.0

Customer did not leave a comment.

Rachel Lee 
Rating:
5.0

Customer did not leave a comment.

ADAM PORTER 
Rating:
5.0

Customer did not leave a comment.

don taylor 
Rating:
2.0

Paid for 1dozen moving blankets and a utility dolly neither were in the truck and the facility was closed on Saturday and Sunday so no way to remedy the situation

Jerald Bailey 
Rating:
5.0

Everything went just fine. Kind treatment and done professionally.

sonnia sibley 
Rating:
4.0

Customer did not leave a comment.

Joseph Winston Jr 
Rating:
5.0

Customer did not leave a comment.

Sean glas 
Rating:
5.0

Customer did not leave a comment.

Ellen Crowe 
Rating:
5.0

Customer did not leave a comment.

Nicholas Ischer 
Rating:
5.0

S&L repair was AMAZING. Larry made it very convenient for me and had a truck ready to go on the spot I highly recommend S&L repair in Galesburg, IL for uhaul rentals I was in and out in a matter of minutes. Thank you again I highly appreciate it

monda fulshing 
Rating:
3.0

Glass and debris in the cargo bed

Thomas Mitchell 
Rating:
5.0

Customer did not leave a comment.

Sara Hollingsworth 
Rating:
3.0

Customer did not leave a comment.

Janet Mackerley 
Rating:
5.0

Customer did not leave a comment.

Sara Baker 
Rating:
5.0

Keep the same great equipment & the same great service from the best people UHaul is the BEST

Scott Hess 
Rating:
3.0

Customer did not leave a comment.

Samuel Hoeg 
Rating:
5.0

Customer did not leave a comment.

Dale Mello 
Rating:
5.0

Great guy with great service. I wouldn't hesitate to use them again.

Kevin Drane 
Rating:
1.0

Clean the truck off, don’t charge me extra unauthorized charges,and forget my dolly.

Melissa Peterson 
Rating:
4.0

Customer did not leave a comment.

WILLIAM MOSER 
Rating:
5.0

The truck's gas gauge was broken so I had to fill it up twice. This isn't an issue with the location, it's an UHaul issue. Otherwise, all was good.

SHANNON JOHNSON 
Rating:
5.0

The guy at S&L was awesome. he was friendly and helpful I would go there again.

WILLIAM STRETZ 
Rating:
4.0

Customer did not leave a comment.

Margaret Chamberlain 
Rating:
5.0

Customer did not leave a comment.

RONALD KEITH 
Rating:
5.0

Customer did not leave a comment.

JOHN KRISHER 
Rating:
3.0

Customer did not leave a comment.

JUNE DETRICK 
Rating:
3.0

Customer did not leave a comment.

Austin Marshall 
Rating:
5.0

Customer did not leave a comment.

Mark Rosenthal 
Rating:
5.0

Customer did not leave a comment.

Tiera Stone 
Rating:
5.0

Customer did not leave a comment.

JACQUELYN FERGUSON 
Rating:
3.0

I think the a/c needs servicing because it did not seem very cold. Even more important is the dealer at the pick-up location told me that because I purchased the Limited Damage Waiver (LDW) I did not need to document any damage on an inspection form. At the drop-off location I learned that the LDW is void without the inspection form. Thankfully I had no damage or the LDW expense would have been wasted money.

BRYAN HANS LANKHORST 
Rating:
5.0

Customer did not leave a comment.

Randall Wilson 
Rating:
3.0

Employees were not wearing masks inside (it is state mandate)

Robert Carr 
Rating:
5.0

Customer did not leave a comment.

COURTNEY PENN 
Rating:
4.0

Customer did not leave a comment.

JAMES PADILLA 
Rating:
5.0

They were great

JESSE ROGERS 
Rating:
5.0

Trailer was very dirty and had to be significantly swept out to be usable.

RYAN RIGBY 
Rating:
5.0

It was great

DAWN BARLOW 
Rating:
5.0

Great service

KEVIN RUBNICH 
Rating:
5.0

Customer did not leave a comment.

JEFF WHITE 
Rating:
5.0

Customer did not leave a comment.

Rod Melton 
Rating:
4.0

There was an empty 55" flat-screen TV box in the trailer when I picked it up, which I had to dispose of.

Brian Bates 
Rating:
5.0

Very helpful and got me hooked up and on the road quickly. I would never hesitate to rent from S&L Repair again.

Tim Appleton 
Rating:
5.0

Nothing just fine

Glenn Burge 
Rating:
3.0

Require all of the information to be submitted online for an online booking. When I arrived to the rental location, I had to provide additional information to the personnel there. I'd prefer input all of my info ahead of time so I can show up, get the agreement printed, and be on my way.

Todd Ramaeker 
Rating:
5.0

Customer did not leave a comment.

vijay patel 
Rating:
5.0

Everything was excellent! Larry is wonderful to work with, very helpful and very knowledgeable.

tammy mckelvey 
Rating:
5.0

Customer did not leave a comment.

James Sperry 
Rating:
5.0

On the website post the height of the unit being rented

Michael Miles 
Rating:
5.0

Everything was great

William Garrett 
Rating:
5.0

Customer did not leave a comment.

William Mast 
Rating:
4.0

Larry was very nice and helpful.... was well woth the trip to di business with him... We'll be back..

Crystal Vanskike 
Rating:
5.0

Customer did not leave a comment.

donna brinton 
Rating:
5.0

Truck was sounding like a machine gun

Victoria McDorman 
Rating:
5.0

Excellent!

Kevin Johnson 
Rating:
5.0

I can't think of a single improvement! I had a great experience. I was nervous but was made to feel comfortable and had absolutely no problems!

Theresa Mccrery 
Rating:
5.0

The gentleman that I met I believe his name was Larry, was extremely sweet, helpful and very easy to talk to. I enjoyed conversing with him while we got everything set up. Thanks for awesome service!

Felisha Brown 
Rating:
5.0

Customer did not leave a comment.

Bradford Phipps 
Rating:
5.0

Nothing, the staff were very professional and pleasant to deal with. The truck was clean and ready to go when I got there. The one piece of advice I would give would be to put some wd40 on the truck doors, they were rather squeaky.

Damion Sedwick 
Rating:
4.0

Customer did not leave a comment.

Timothy Anderson 
Rating:
5.0

Customer did not leave a comment.

Jacob Young 
Rating:
4.0

Customer did not leave a comment.

Rhonda Hitchcock 
Rating:
3.0

Customer did not leave a comment.

Jim Sperry 
Rating:
5.0

I was very disappointed with my U-Haul experience because I called a couple of weeks in advance for a closed trailer since I was traveling from Davenport IA to Salina KS and hauling a mattress and the day before I am to pu the trailer I get a call telling me they don't have one but I can drive 4 hours out of my way and back or I could get one on Sunday. I advised them I am a Realtor and I had an Open House I needed to be at on Sunday at 1:00 so this was very inconvenient. Then I was offered the open trailer in Galesburg IL which the facility was great and I received great service getting it hooked up and the lights working properly before I left.

linda sauer 
Rating:
5.0

I was charged for 2 days and only had it one. Would appreciate having the over charged credited back to my account.

gary stegall 
Rating:
5.0

Customer did not leave a comment.

Russell Dowell 
Rating:
4.0

Customer did not leave a comment.

Jodi Oeth 
Rating:
4.0

Customer did not leave a comment.

Richard Tran 
Rating:
5.0

Nothing all the times I use this place everything is clean and well maintained

Mark Hainline 
Rating:
5.0

Nothing this guy does a good job

Mark Hainline 
Rating:
5.0

Went good

Mark Hainline 
Rating:
5.0

Customer did not leave a comment.

JAMES FOSKETT 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE LASHBROOK 
Rating:
5.0

The guy was very friendly!

Stephanie Graham 
Rating:
4.0

Customer did not leave a comment.

Erika Smith 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA VAVAL 
Rating:
5.0

Customer did not leave a comment.

John Chandler 
Rating:
5.0

Customer did not leave a comment.

keith gossling 
Rating:
5.0

Customer did not leave a comment.

chris busey 
Rating:
5.0

S and L are great people!

Madeline Wood 
Rating:
5.0

Very friendly and thoughtful person at S and L. Would highly recommend!

Madeline Wood 
Rating:
4.0

Customer did not leave a comment.

CHRIS GNATZ 
Rating:
5.0

Evidently the last place I rented from “Raff’s Pressure Wash” charged me $57.13 on that rental but nobody can tell me for what. If I hadn’t needed the truck so badly I would not have rented it. When the office called to change my truck size I should have been notified at that time. I WILL NOT BE RENTING FROM YOU AGAIN!! That’s a very bad way to do business. If you would like to talk to me about it 309-509-1444.

James Morgan 
Rating:
3.0

Customer did not leave a comment.

Susan Long 
Rating:
5.0

Customer did not leave a comment.

Jessica Taylor 
Rating:
5.0

Put Galesburg closer to Peoria! ;)

Keith Tookey 
Rating:
5.0

Customer did not leave a comment.

Jane Dvorscak 
Rating:
5.0

Customer did not leave a comment.

Sonia Rodriguez Ruiz 
Rating:
1.0

Ordered my uhaul a week in advanced and 30 mins before pickup they cancelled then tried to reschedule a truck for me three different times but all but the last time fell through. Ended up having to drive all the way to Macomb in the middle of the move to get a uhaul!

Britny Pagan 
Rating:
5.0

Nothing, The owner seems to be on top of things!

Brian Thompson 
Rating:
3.0

It would of been great if I could of rented and returned the U haul from the town I was moving to instead of having to drive almost an hour out of my way to get and return the uhaul! They did give me a break on some of the miles charged but it still was a big inconvenience.

Michelle Robinson 
Rating:
5.0

Customer did not leave a comment.

Juan Ceja 
Rating:
3.0

Customer did not leave a comment.

Tim Johnson 
Rating:
5.0

Customer did not leave a comment.

Joseph Seguino 
Rating:
4.0

somewhat hard to find, but good service and easy pickup/drop off.

Collin Petoskey 
Rating:
5.0

Nothing to recommend because the service was quick, courteous and helpful.

Darrell Garrett 
Rating:
3.0

The only one there didn't even look at my paperwork and didn't immediately help unhook the trailer.

Alan Jonckheere 
Rating:
5.0

Keep up the good work!

Heidi VanNest 
No reviews have been submitted for this location.

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