Customer Reviews for S&B Market
(Distribuidor de U-Haul del vecindario)

45 comentarios

16307 Chino Corona Rd   Chino, CA 91708

(909) 342-6947

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(909) 342-6947

16307 Chino Corona Rd
Chino, CA 91708

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 7 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Very easy and fast service.

Betty P. 
Clasificación:
1.0

You app is terrible. Using it was a waste of time. If i had booked through the counter, then everything would have been dine. Once I did make it through the app, the lock on the key box would not open up. The guy at the shop did go out of his way to get if get it for me but the point of me using the app was to give me an early start. I drove over 100 miles to get this truck and the delays cost me around 90 mins.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lao V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bassem M. 
Clasificación:
3.0

Please clarify that when someone ‘creates a reservation' , this is not the same as scheduling. I had a reservation created for Marks market in Ontario today, but when I showed up, the clerk didn't have anything scheduled for me or an available vehicle. I had to call Uhaul to see what's going on, they found me a 10 ft truck & when I arrived it took 30+ minutes for the clerk to complete the check out because her system was having issues. The self serve checkout option was also showing errors. When dropping off at the location a Uhaul rep texted me earlier today, the lot was completely dark and locked with no one there to let me in. Luckily a stranger happened to arrive and allowed me to pull my truck in and finish the self check out prompt for returning, though it was very unclear on where to leave the keys. The lot was dark and covered in junk so I couldn't see we'll, and the nearby store front I walked to was closed and locked up with no lock box in site. I called customer service to be met with an hour-1 1/2 call back time. Customer service eventually called back and now I have to return to the site tomorrow to return the key. Overall I'm disappointed, frustrated, and surprised by my experience with Uhaul.

Hannah I. 
Clasificación:
3.0

Signage would certainly top the short list of location improvements.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN D. 
Clasificación:
4.0

Location only had the one rental truck, but it met our needs.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN S. 
Clasificación:
3.0

Bigger U-Haul Sign outside. Was hard to find

SAEED T. 
Clasificación:
1.0

The truck Was very dusty and dirty inside the Cab,. The shocks were bad! I had a long drive and the truck bounced the entire time. Shifted and broke some things, The truck lost power while driving, I had to pull off road for several hours, which caused me to have the truck an extra day.

Jeneita S. 
Clasificación:
5.0

N/C

ANA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jacquelyn S. 
Clasificación:
2.0

My original location didn't have the truck that was reserved for me; spent 30 minutes on hold and was lucky enough to find another truck close by, but it delayed the process and was incredibly stressful–not knowing if I'd have a truck to move that day.

Ryland T. 
Clasificación:
5.0

Nothing. I was extremely satisfied with my service. The gentlemen behind the counter were very helpful and friendly. I will definitely return to this location.

Jose B. 
Clasificación:
1.0

The check engine light came on during the trip. I had to wait over 2 hours for a mechanic to come and caused a 4 hour delay because of rush hour traffic. No one called me, after I previously requested it to explain the situation and the awful delay because of the poorly maintained equipment. Not sure I'll ever rent another U-Haul truck. Absolutely terrible experience.

Micheal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
1.0

Guarantee the pick up location upon reservation without changes. It was a huge inconvenience having to drive out further and end up paying more in gas. Also, ensure that your trucks are properly maintained and without issue. The truck I drove had a misaligned steering wheel and the engine was extremely shaky when I drove above 50mph.

Duol N. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY C. 
Clasificación:
5.0

Excelente

ERNEST H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shao Yu H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Honesty G. 
Clasificación:
3.0

Na

Erik S. 
Clasificación:
4.0

El cliente no dejó un comentario.

INDERJEET H. 
Clasificación:
3.0

I picked up truck at 11 AM and returned it second day 8 AM. The store charge me two days rental, double move safe insurance, dolly rental and moving pad. It's unreseanable. Won't rent a truck at this store. No good!

Changqing X. 
Clasificación:
5.0

C

JONATHAN T. 
Clasificación:
5.0

Nice guy

Arman A. 
Clasificación:
1.0

Clear signage, parking available, clean truck & one that runs well.

Christina V. 
Clasificación:
3.0

The lady that helped us was a little confused but we got what we needed.

Sara R. 
Clasificación:
1.0

Train employees at uhaul dealer location in Chino, CA Failed to print out contract upon request. Managers son/ employee asked me to leave with equipment without having a contract printed or emailed. Failed inputting DL information correctly Failed to input correct email information Failed to input correct contact information Failed to have equipment clean upon rental Failed to meet reservation pick up time after planning two weeks in advance along with an in person verification one day prior to pick up.

PAUL C. 
Clasificación:
4.0

It was my first time renting so I don't have nothing to compare to but overall I was very happy with the truck.

maria G. 
Clasificación:
4.0

The rental went smoothly. I recommend this business.

Elizebeth R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JIANLIN J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rachel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
1.0

the guy give me the car with incorrect mileage. he didn't event want to check the mileage and the gas gauge before he handed me the key. give me a different price compare to the online price

An H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phat H. 
Clasificación:
1.0

Truck died while driving and gas pedal was not working properly. Staff did not seem concerned.

Crystal A. 
Clasificación:
5.0

With my experience I feel that I should have been credited the FULL amount I was charged. I rented the UHAUL to go Feed the Homeless in the Park. I have a Non-Profit. I got soaked on the way there and back. I took videos the UHAUL was leaking BAD on the driver & passenger sides????????

Bridgette K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gley C. 
Clasificación:
1.0

Agent tried to charge me insurance even after I declined and his vehicle charge was $4 more than I booked. He proceeded to tell me to sign stating that the final charge would have the insurance off, but I declined so he wrote a new contract to omit, but the vehicle charge was still $4 more than in my contract. To just go I signed but I never received a response as to why it was more. Felt shady.

Rafael B. 
Clasificación:
1.0

The customer service barely spoke English and couldn't communicate why they had all the additional fees. They double billed my credit card. $52 at pick up and $51 when I dropped it off.

JUSTIN D. 
No se han enviado comentarios para esta ubicación.

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