Very helpful and friendly staff. Very thorough with inspection of vehicle before I left the location.
Jamey H
Customer Reviews for S&S Parts And Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only negative, which had nothing to do with U-Haul location in Upton, WY was the fact we had to travel from Gillette to gain access in order to rent unit?
Jackie Kworked well for us
Rodger WThe rep did not connect the trailer correctly to my truck. 10 minutes on the road with the trailer attached, the trailer came detached from my truck and damaged my truck and the trailer. To say a good thing about the rep, he did come out and re-wired the trailer and my truck’s wiring port! I still needed to use the trailer to move.
MATTHEW GA check in notification would be appreciated to insure the rental unit would be available at the pickup location on the day scheduled.
Gary SNot a thing in my opinion, these folks were friendly and on the ball. great sevice.
Mike SEverything went smoothly. Great customer service and attitude.
Eric HVery professional people. Equipment was fantastic.
Peggy NThe owner was very helpful as I was having issues with the online check in.
Thomas JThey did a great job, very friendly.
JAMES HSteve was amazing and no improvement needed!!
Weston CEasy small town access for pick up
Julie RSteve, the owner of S&S is beyond helpful. He does everything in his power to make your experience a positive one. He is an excellent representative of U-Haul.
Vikki HThe person that takes care of this rental was not there even after the business was informed that I would be there in about an hour. He finally showed up and really did not seam to know what he was doing. He was asking me questions that should have been answered by my information entered earlier in the system. It took a long time to get out of there.
Joe KWhen you tell a customer a place will be open for turn-in make sure it is
Donald NS & S was great to work with and has outstanding service
Dale NYour associate worked hard to correct a billing problem. Would highly recommend this location.
WILLIAM VThe owner was not at the business when I dropped off the truck, however he left a detailed note to explain what to do to drop off the vehicle.
MARK H