No one was there to assist on disconnecting the trailer. Spoke to Hispanic person, he stated that it is the customer responsibility to park and disconnect the trailer. Being a Disabled Veteran, it was very difficult for me to perform that task. Terrible service at Sanchez auto shop.GUADALUPE J.
Customer Reviews for Sanchez Auto Sales
(Distribuidor de U-Haul del vecindario)
Lockhart, TX 78644
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 8 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The company was great but you all needs to follow what we directed next time. Reset pickup a few miles in Kyle which was not too far from where we're going to pick up our stuff. The truck we got did not have a ramp which we had requested on U-Haul this is planning by U-Haul itself not the actual rental companyJeremiah R.
No one there when I arrived, but said they were on the way... never showed. 45 minutes later, Area Field Manager dispatch a truck for me after cutting new key. . Truck was full of landscaping debris, and no fuel. Check engine light intermittent.Danny H.
Prefer Honest Agent. I brought back my truck early and agent did not sign me out and did not forward my receipt via email as she stated to me and so I could not get credit for bringing the truck early. I added more fuel to the truck and I did not get credit for this either. How can Uhaul allow their agents to steal from their customers? Uhaul manager if you're reading this call me and help me!!RICARDO O.
El cliente no dejó un comentario.Yadira G.
too far out of any city plus it was closed by 4 pm on Saturday, it was good that it had a drop box, but prefer someone to be thereMARIA H.
El cliente no dejó un comentario.eugene W.
El cliente no dejó un comentario.Blair T.
Put a larger sign and some lights or something to help find this location in the middle of no where almost and the marker on gps is off as well. Both of those thing made us miss the turn off to the location. There was also alot of candy wrappers and trash in the trailer we rented.Daniel S.
Muddy mess that we had to drive and walk in.Gordon P.
The trailer was out in the mud, I had to physically drag the trailer through the mud 20 feet to even get it where I could hook up to it!! No one was there that could help hook it up for me. I was also told told this pick up location was 14 miles from me and it was 30.Jake H.
I dropped it off 36 hours early and no one helped me. One guy said it was ok for me to drop it off where I did. Then I got a $20 charge for dropping it off. I emailed them back and never heard. Not good business.JOSEPH H.
We appreciated the customer service rep on the phone, who was helpful and apologetic.AMY D.
easy to drop offRyan T.
My initial drop off location was full because it was move-in day in a college town. However, the drop off location was in Lockhart, Texas and there was a cute baby goat there. How fun!!John B.
El cliente no dejó un comentario.RANDAL R.
El cliente no dejó un comentario.Laurie H.
Closed early. I called and they would not helpRobert W.
El cliente no dejó un comentario.KEVIN W.
El cliente no dejó un comentario.Andrea A.
El cliente no dejó un comentario.PEYTON D.
El cliente no dejó un comentario.Serena C.
El cliente no dejó un comentario.francisco R.
El cliente no dejó un comentario.Joshua B.
I liked that we were able to pick up the truck when they were closed. They were helpful, but were were given a vehicle that had to be jump started. We had to jump start it every time. That was ridiculous.Christopher G.
Very friendly and fast customer service. I will definitely be back again!Arden G.
El cliente no dejó un comentario.Chris C.
Although convenient distance from Lockhart, this place has a few needed improvements, terrain was lumpy and muddy, other than that no problem. Thanks.Salvador T.
I dropped off the rental trailer at 6:30 AM, so no one was there--this was expected. The gate was open, and there was enough room in the parking lot to get the trailer parked easily. Good enough for me.Scott H.
Great place to get rentals. People are super nice and really help out! Highly recommend this place !jorge B.