Customer Reviews for San Lee Auto Sales
(U-Haul Neighborhood Dealer)

106 reviews

3215 Hawkins Ave   Sanford, NC 27330

(919) 895-3110

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(919) 895-3110

3215 Hawkins Ave
Sanford, NC 27330

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was knowledgeable and efficient.

Paul Halsey 
Rating:
5.0

Customer did not leave a comment.

Shannon Webster 
Rating:
5.0

Customer did not leave a comment.

Belisario Rengifo 
Rating:
5.0

The folks up here at San Lee Auto Sales are very helpful. I had to pick up 4 hours earlier than my scheduled time and they made that happen with no problem. The truck was clean and well maintained. My only complaint would be that for what U-Haul charges, the trucks should have cruise control. I mean c'mon, it's 2023. But that is a U-Haul corporate issue, not San-Lee's fault. If you need a U-Haul, use San-Lee with confidence.

Christopher Dodds 
Rating:
5.0

I was pleased!

Willie Fuller 
Rating:
5.0

Customer did not leave a comment.

Mariano Romano 
Rating:
5.0

Customer did not leave a comment.

Charles Walters 
Rating:
5.0

Nothing, it was one of the easiest transaction I've have ever had.

Max Lino 
Rating:
5.0

Easy to work with and very helpful.

KAREN WISE 
Rating:
5.0

Customer did not leave a comment.

keith howard 
Rating:
5.0

Customer did not leave a comment.

GIna Sims 
Rating:
4.0

Customer did not leave a comment.

Alphaeus Martin 
Rating:
5.0

Customer did not leave a comment.

Clark Morton 
Rating:
5.0

Customer did not leave a comment.

Tanya Hayes 
Rating:
5.0

Customer did not leave a comment.

Jeff Bartyn 
Rating:
3.0

N/A

Kendra Harris 
Rating:
5.0

Customer did not leave a comment.

Laura Greenway 
Rating:
5.0

Customer did not leave a comment.

Paula Hamilton 
Rating:
5.0

Customer did not leave a comment.

Paula Hamilton 
Rating:
5.0

Customer did not leave a comment.

anthony green 
Rating:
4.0

Super nice people, as always

Rob Thornton 
Rating:
5.0

They were great! Fast and easy! No problems at all

Todd Piper 
Rating:
5.0

Customer did not leave a comment.

Robin Wood 
Rating:
5.0

Staff was extremely friendly and helpful

Hunter Treuchet 
Rating:
5.0

Customer did not leave a comment.

LISA JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Dorian Rios 
Rating:
5.0

Customer did not leave a comment.

John Gunter 
Rating:
5.0

Customer did not leave a comment.

Jacinta McLeod 
Rating:
3.0

The trailer had a cut wire in the harness when I picked it up. I had to take it across town to be repaired, with no lights on the trailer. Even after the repair, electrical issues persisted with the trailer. Inspect the equipment! Lost over an hour of my time having to deal with something that should not have happened. The only advice given was "Well you can leave the trailer, someone else will rent it if you don't even with the wiring issue."

Yuri Sidorov 
Rating:
1.0

Customer did not leave a comment.

David Upchurch 
Rating:
5.0

Customer did not leave a comment.

Thomas Bates 
Rating:
4.0

I originally needed a pickup truck and none was available, so U-Haul upgraded me to a 15' truck for free. Upon checkout, the location charged me the actual rate for the truck and double charged me for my mileage package. A call to U-Haul the next business day cleared everything up and I received a refund of the difference. Overall a great experience and even with the wrong billing that happened.

Scott Krieger 
Rating:
5.0

Staff were friendly helpful

DANIELJOSEPH LOGUIDICE 
Rating:
5.0

Would be helpful to call customer in advance for notification of any unavailable equipment requested.

Josette Skinner 
Rating:
5.0

Very good experience!

Tim Kinlaw 
Rating:
5.0

Communication is everything and I appreciated their concern by informing me about the size rentals in advance before the day of my pick up. Thank you.

CARMEN COSBY 
Rating:
3.0

The online check-in was terrible. We did the mobile app and waited so long we had to call and wait some more. We waited over 45 minutes so we didn't actually get to use our 8:00 rental until 8:50.

Jay Mills 
Rating:
5.0

Customer did not leave a comment.

TERRY DORSETT 
Rating:
4.0

Website had trouble uploading photos. Also, did not ask for a Dolley nor was the hand truck locked in so basically it was in the way. Everything else was great.

BELINDA WILLIAMS 
Rating:
5.0

The car dolly's need to have a wench or a come along. It is not easy to get a vehicle that is not running on there without one

Crystal Hutchens 
Rating:
5.0

Super rental experience. Thanks!

John Gunter 
Rating:
4.0

Customer did not leave a comment.

NEIL GODFREY 
Rating:
5.0

Thanks for a great rental experience. We will be back. Thanks.

John Gunter 
Rating:
5.0

Customer did not leave a comment.

Brian Ford 
Rating:
5.0

Customer did not leave a comment.

Rebecca Anderson 
Rating:
3.0

Was sent two different texts asking us where the truck was after we dropped it off Teo days previously. At the correct location in our confirmation email.

Dawn Haney 
Rating:
5.0

Customer did not leave a comment.

Rhonda Paxton 
Rating:
5.0

Customer did not leave a comment.

Rita Oglesbee 
Rating:
5.0

Things were great even when the battery was messed up..we had roadside service quickly..

Emma amendrius Mcrae 
Rating:
5.0

Customer did not leave a comment.

Tim Gastonguay 
Rating:
3.0

again not my chosen location to drop off. it was was out of the way. no staff to check rental in.

BRIAN ROSOL 
Rating:
5.0

Everyone was so polite there.. They walked me through the whole truck. So informative and great conversation.. Thank y'all so much for giving me a great Uhaul experience..

Guillermo Sandoval 
Rating:
5.0

The gasket for the windshield was loose on the truck. It flapped while driving with the distance recorded at 50 mi. Also, the rental location was changed at the last minute even though I had a reservation for a closer location. I was told at the original location that a mileage adjustment would be made since they did not have a truck but the bill reflects otherwise. It is the principle not the money.

John Gerke 
Rating:
5.0

Will rent from them again.

Manuel Gallegos Lerma 
Rating:
5.0

Customer did not leave a comment.

David Polny 
Rating:
5.0

Nothing... Great customer service.

sorrell Saundeurs 
Rating:
5.0

Customer did not leave a comment.

Dinah Jordan 
Rating:
1.0

After all the mess updates with the previous reveal and the biking ave lack of communication with this. The lack of response. I may not ever use uhaul again.

AARON COCHRAN 
Rating:
5.0

The truck and dolly were in well maintained shape and the dealer was easy to work with and we appreciate that

Bernice Hall 
Rating:
5.0

Customer did not leave a comment.

JILL MCNABB 
Rating:
5.0

Very friendly and helpful lady. A most enjoyable experience.

Ward Millard 
Rating:
5.0

Truck ready to go and returned easily.

William Suther 
Rating:
5.0

They were very helpful & went out of their way to make this a good experience for us. Would highly recommend them....Janice

Janice Fisherowski 
Rating:
5.0

Customer did not leave a comment.

Brandon Honeycutt 
Rating:
1.0

Rental 24/7 was the worst experience. The location has bad internet service and it was impossible to check in on mobile. Thankfully the nice owners of the car lot there let me use their wifi. It took 30 minutes to get checked out because they want pics of renters and license, pics of drivers and their license and an additional contact they call to verify you. It was really overkill and it would have been easier to check in with a live person. Checking back in was just as difficult. Would not recommend!!

Sam Norris 
Rating:
5.0

Customer did not leave a comment.

chad matin 
Rating:
5.0

Customer did not leave a comment.

John Quiggle 
Rating:
5.0

Customer did not leave a comment.

samuel mooneyhan 
Rating:
1.0

Next time you can ask the people at U-Haul where I picked up the trailer not to take a photograph of my son's license plate with their personal phone I did not appreciate that I'm not sure if I was charged for a run on his license tag or not it was not a good experience and you can also tell them as well to learn how to Hitch a trailer we had semi trucks blowing their horns at us on the way back to Anderson South Carolina to let us know that the trailer was throwing Sparks because it was improperly hitched up correctly neither myself or my son did this to U-Haul people did it not happy about this!!

Cachemia Sanchez 
Rating:
5.0

Customer did not leave a comment.

Michael Coleman 
Rating:
5.0

The car carrier had a broken part when I went to pick it up. I had to drive the truck to the other Uhaul center in Sanford for a good one; wasted an hour of my time. This equipment should be properly inspected and ensure that it is in good working order before being left for customers.

Daniel Schall 
Rating:
5.0

Wonderful service. Pulled the trailer out and positioned for easy hook up. ghw

George Walter 
Rating:
5.0

Customer did not leave a comment.

Cory Burks 
Rating:
5.0

Customer did not leave a comment.

Marianna Cauthen 
Rating:
5.0

Customer did not leave a comment.

Heather Johnson 
Rating:
5.0

very friendly and helpful. I will highly recommend this to other people

Alfred Bunao 
Rating:
1.0

Location lied about the condition of the truck and the gas levels. They also charged us for additional mileage than was granted to is free due to inconvenience we encountered attempting to pickup the uhaul.

Michael Baker 
Rating:
5.0

Customer did not leave a comment.

Louis Mason 
Rating:
5.0

Customer did not leave a comment.

Terry Person 
Rating:
5.0

Customer did not leave a comment.

RAY CASTNER 
Rating:
4.0

Customer did not leave a comment.

Pandora Paschal 
Rating:
5.0

Customer did not leave a comment.

Richard Young 
Rating:
5.0

Lower your prices.

Linda Griffin 
Rating:
5.0

Customer did not leave a comment.

Jennifer Dixon 
Rating:
4.0

Customer did not leave a comment.

martha cain 
Rating:
4.0

Customer did not leave a comment.

Stephanie Flores 
Rating:
1.0

Customer did not leave a comment.

charlie rankin 
Rating:
5.0

The only thing I noted, which isn’t due to the location, was that the tags were expired.

Rhonda Paxton 
Rating:
5.0

Customer did not leave a comment.

Roberto Hennis 
Rating:
5.0

Customer did not leave a comment.

cintia wenses 
Rating:
5.0

Customer did not leave a comment.

SHAUN MENDOZA 
Rating:
5.0

Wonderful staff. Raises all around!

maureen mendoza 
Rating:
5.0

Customer did not leave a comment.

Joseph Gong 
Rating:
5.0

Customer did not leave a comment.

Oscar Gomez 
Rating:
5.0

Nothing that I can think of.

James Garrett 
Rating:
5.0

Truck was fairly clean but did have to be swept out prior to use. Also I wish Uhaul would just fill up the trucks and expect them filled upon return! Trying to estimate gas to replace a specific amount that was in tank when picked up is a poorly thought out practice and very inconvenient and irritating to customers.

Joseph Gong 
Rating:
5.0

Customer did not leave a comment.

Walter Mass 
Rating:
5.0

Very easy and convientient.

Rating:
5.0

Customer did not leave a comment.

Katherine Banao 
Rating:
5.0

Customer did not leave a comment.

THERESA HOERNLE 
No reviews have been submitted for this location.

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