Great service! Friendly staff, helped me get a bigger truck on the spot.Elisabeth H.
Customer Reviews for San Antonio Auto Center
(U-Haul Neighborhood Dealer)
San Antonio, TX 78201
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 6 p. m.
- Sábado10 a. m. - 2 p. m.
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.MARIA M.
El cliente no dejó un comentario.Fred S.
We always come back to this location. Great service all around !ARMANDO Q.
El cliente no dejó un comentario.Ern B.
El cliente no dejó un comentario.Catherine R.
Cannot think of anything.Debra F.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.Amanda G.
El cliente no dejó un comentario.Jerel H.
The negative is that I didn't like how the price went up a lot by extending it 1 hour. My safety coverage and rental fee both doubled when I extended by and hour and that doesn't seem right.Mark E.
The location had a wallet from the previous renter in it she came and picked up her wallet the next day. Also I got a charge on my account for not bringing the truck back because the people at this facility forgot to check it that I brought it back the same night. Do not rent from this location unless you are monitoring your charges and also take video of the entire truck and mileage because they can not be trustedANTONINO T.
El cliente no dejó un comentario.JOHNNY T.
Renting from U-Haul Neighborhood Dealer was an absolute pleasure from beginning to end. I felt like I was family the minute I walked in the door. Thank you for making the beginning and end of moving so pleasant, U-Haul Neighborhood Dealer. We will see you again.Gideon R.
We dropped the uhaul in the evening around 9 pm so no one was there so we cannot recommend the drop off due to the place did not have enough lighting outside kind of a dark and it did not look safe.MARY D.
El cliente no dejó un comentario.Torri H.
El cliente no dejó un comentario.Samantha S.
Just keep up the good workESTEBAN B.
Friendly service and convenient locationBRADFORD P.
El cliente no dejó un comentario.Sean K.
there were many areas with damage that did not have stickers on them.Ray C.
Website says they are open until 6pm but there was no one there at 5:40pm. Not the best part of town but it was easy to get to and park.CHRISTINE K.
El cliente no dejó un comentario.Janie D.
I was very happy with this rental experience. The owners were very nice, helpful and accommodating. The truck was in good condition. There was no hassle.Melinda L.
El cliente no dejó un comentario.Timothy K.
El cliente no dejó un comentario.Josias M.
Very friendly and a nice person to work with definitely will help you out.Gary D.
Excellent service, easy return.Becky G.
Very friendly and professionalDario D.
El cliente no dejó un comentario.MARQUIS M.
Improve costumer service availability on the weekends and after hours. Equipment didn't appeared cleaned or well maintained.Jossary H.
I thought the truck I rented had a ramp to help in loading and unloading. and one of my family members said they thought only the bigger trucks do I should have asked but would have liked to be informed. Also I thought renting per day meant time you took the truck would be time you had to return next day â€œ24 hoursâ€. I was never informed when I called in to make a reservationVelma M.
It was a Sunday and the location was closed. It was next to an auto shop with 2 wrecked cars. The street was under construction and closed. There was only one awkward place for me to park a 15' truck. It was close to my house but I would choose a bigger store further away as a return if I had it to do again.Carolyn T.
El cliente no dejó un comentario.Heidi P.
Great customer service!!David D.
Great customer service! Truck was very clean and exactly what I needed. Thank you!!Victoria D.
El cliente no dejó un comentario.Erika C.
Friendly fast and efficient servicePaul I.
El cliente no dejó un comentario.Michael M.
Great serviceDIEGO U.
Truck left with mess inside.Veronica T.
The interior was a little dirty with spilled sodaGARON T.
El cliente no dejó un comentario.RYAN Q.
Five stars across the board! The truck was clean and efficient. The customer service was phenomenal! Extremely friendly! Highly recommend!Stephen S.
More interested in working on automobiles than checking in my rental a day early. Cant say that I would use this site again if it were the last Uhaul dealership in San Antonio.Scotty H.
it wasn't even an official uhaul location only a distributor. this wasn't made clear during the pickup. there wasn't anywhere to park. the official name of the company/location should have been given so that it was clear where to drop offJacob L.
El cliente no dejó un comentario.Stephen K.
El cliente no dejó un comentario.Jacob F.
The only think I would say about this location is to have additional parking.Alfonso C.
It's good just the road constructionRoy H.
El cliente no dejó un comentario.JAMES W.
Antonio is very flexible on renting/returning the rental truck and it was the exact size we needed for our move. Thanks, Jeff ThornelljEFF T.
Actually it was a great experience the road is under construction but they did everything they could to make it easy to ingress and egress and friendly as all can be I give them a high rating.john A.
El cliente no dejó un comentario.Andrea A.
Everyone was very friendly and helpfuledgar N.
Great friendly place..fast service in and out..Will rent in a future here !!ThanksYEVGENIY V.
El cliente no dejó un comentario.Richardo C.
El cliente no dejó un comentario.judy A.
El cliente no dejó un comentario.Renzsy A.
El cliente no dejó un comentario.Kimberly O.
I had great experience at this location.Robert L.
The area where the vendor is located, pretty sketchy. The uhaul had a very nasty smell, it looked clean but it did not smell clean. Additionally the location closed at 3pm, which wasn't made clear on the uhaul location, which resulted in my being charged an additional $20 to have them check the truck in for me on the next day. Additionally, the mobile check in link is very unclear and not as easy to use.TIFFANI T.
Inform customer of expectations, gas feul, actual mileage rate. Felt like amounts were rounded up and insurance added without informing me.Juanita S.
El cliente no dejó un comentario.ELIAS C.
Thanks AntonioRENZSY A.
Have parking available. Very small lot packed with many vehicles. Hard to decide where to park in the street.JAIME B.
El cliente no dejó un comentario.Franklin N.
El cliente no dejó un comentario.BRITTANY D.
Nothing everything was awsomeAngelina G.
El cliente no dejó un comentario.ARRAN M.
El cliente no dejó un comentario.KELLY K.
Van battery would not hold a charge. Was no other vehicle available and no replacement battery. Had to jump the vehicle every time to get it to run. DisappointingDavid L.
The app sucks! It wouldn't take my DL pic!saber M.
El cliente no dejó un comentario.DAVID G.
El cliente no dejó un comentario.TORRE O.
There is nothing to improve..very helpful, very kind, very considerate..best experience I've ever hadâ€¦Debra V.
I couldn't have asked for better service! The owner was very helpful & knowledgeable. GraciasHeather M.
El cliente no dejó un comentario.VANESSA J.
Mr Huerta has a great customer service service... thank youRoberto M.
Start by having the working check the voredvt mileage and gas leveled before charging a customer over 450$ when the actual charge should only be 89$. Truck smelled like feces, was sticky, and overall a horrible experience. 0/10 rating.ANDREW V.
The self check out process was a bit glitchy. Could not proceed as my location was never accepted despite following the directions. Otherwise the person who assisted in checking me in was great and so helpful.KIMBERLEE H.
El cliente no dejó un comentario.NITERRIA DSHAE P.
The interior of the cab was dirty, and the box was not swept out. The U-Haul website did not do a good job of accurately representing the size of the moving van.DANIEL W.
Full tank of gasRACHAEL F.
Horrible Customer ServiceCarmen H.
Everything it's good,Jose S.
El cliente no dejó un comentario.JALAN D.
Excellent customer serviceANDREW A.
Staff was very very quick and friendly, was in and out in 10 minutes!ANTOINETTE G.
El cliente no dejó un comentario.KATHERINE S.
Very friendly staff and quick and easy experience.MARK A.
Very Helpful !!!!ROBERT H.
El cliente no dejó un comentario.Andrew Q.
El cliente no dejó un comentario.Amanda S.
El cliente no dejó un comentario.GEORGE G.
Excellent customer service!!!Michael Y.
No complaints.Yvonne P.
El cliente no dejó un comentario.Jamie B.
I declined SafeMove online and then was charged in my invoice. I was never asked if I wanted SafeMove. This is a really frustrating flaw that I think should be addressed. We have another move coming up and I am not sure if I want to have to deal with my requests being ignored when I schedule with UHaul.SEAN G.
El cliente no dejó un comentario.Christian C.
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