Customer did not leave a comment.Robert H.
Customer Reviews for San Antonio Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARK T.
Customer did not leave a comment.Selena G.
Customer did not leave a comment.BERTHA G.
Customer did not leave a comment.Linda R.
Customer did not leave a comment.PAMWLA P.
Awesome friendly Customer Satisfaction and friendly employees. I would highly recommend U Haul Service to anyone in need.Arnold E.
Lovely father/son establishmentâ€”super fast and friendly service, and the truck was new and very clean!Teresa D.
Customer did not leave a comment.JAMES W.
The customer service representative Lexie at the front desk to this establishment was a tremendous help. She was very kind and sweet. I did have a situation at a location prior but the customer service was so excellent at this location that I didn't care driving the extra miles for excellent service.Marisa F.
Customer did not leave a comment.LANA E.
Customer did not leave a comment.Mario C.
Everything was excellent, and the people was ready to answer questions and give assistance. Great customer serviceALFONSO R.
Difficult location. Need parking.dirk D.
Customer did not leave a comment.madeline G.
Alexa was so helpful n polite. This first time I rent from this location and believe me it won't be the last, definitely will recommend you to everyone that needs to rent a U-Haul.Maria G.
Great service and very patientTarun A.
Good customer serviceAdelita J.
Why am I being charged a month after I rented and being charged extra with no receipt or anythingdemitris L.
Customer did not leave a comment.Brighton W.
Not the nicest location in terms of presentation but the workers were very friendly.Ernest B.
Great service! Friendly staff, helped me get a bigger truck on the spot.Elisabeth H.
Customer did not leave a comment.MARIA M.
Customer did not leave a comment.Fred S.
We always come back to this location. Great service all around !ARMANDO Q.
Customer did not leave a comment.Ern B.
Customer did not leave a comment.Catherine R.
Cannot think of anything.Debra F.
Customer did not leave a comment.Steve M.
Customer did not leave a comment.Amanda G.
Customer did not leave a comment.Jerel H.
The negative is that I didn't like how the price went up a lot by extending it 1 hour. My safety coverage and rental fee both doubled when I extended by and hour and that doesn't seem right.Mark E.
The location had a wallet from the previous renter in it she came and picked up her wallet the next day. Also I got a charge on my account for not bringing the truck back because the people at this facility forgot to check it that I brought it back the same night. Do not rent from this location unless you are monitoring your charges and also take video of the entire truck and mileage because they can not be trustedANTONINO T.
Customer did not leave a comment.JOHNNY T.
Renting from U-Haul Neighborhood Dealer was an absolute pleasure from beginning to end. I felt like I was family the minute I walked in the door. Thank you for making the beginning and end of moving so pleasant, U-Haul Neighborhood Dealer. We will see you again.Gideon R.
We dropped the uhaul in the evening around 9 pm so no one was there so we cannot recommend the drop off due to the place did not have enough lighting outside kind of a dark and it did not look safe.MARY D.
Customer did not leave a comment.Torri H.
Customer did not leave a comment.Samantha S.
Just keep up the good workESTEBAN B.
Friendly service and convenient locationBRADFORD P.
Customer did not leave a comment.Sean K.
there were many areas with damage that did not have stickers on them.Ray C.
Website says they are open until 6pm but there was no one there at 5:40pm. Not the best part of town but it was easy to get to and park.CHRISTINE K.
Customer did not leave a comment.Janie D.
I was very happy with this rental experience. The owners were very nice, helpful and accommodating. The truck was in good condition. There was no hassle.Melinda L.
Customer did not leave a comment.Timothy K.
Customer did not leave a comment.Josias M.
Very friendly and a nice person to work with definitely will help you out.Gary D.
Excellent service, easy return.Becky G.
Very friendly and professionalDario D.
Customer did not leave a comment.MARQUIS M.
Improve costumer service availability on the weekends and after hours. Equipment didn't appeared cleaned or well maintained.Jossary H.
I thought the truck I rented had a ramp to help in loading and unloading. and one of my family members said they thought only the bigger trucks do I should have asked but would have liked to be informed. Also I thought renting per day meant time you took the truck would be time you had to return next day â€œ24 hoursâ€. I was never informed when I called in to make a reservationVelma M.
It was a Sunday and the location was closed. It was next to an auto shop with 2 wrecked cars. The street was under construction and closed. There was only one awkward place for me to park a 15' truck. It was close to my house but I would choose a bigger store further away as a return if I had it to do again.Carolyn T.
Customer did not leave a comment.Heidi P.
Great customer service!!David D.
Great customer service! Truck was very clean and exactly what I needed. Thank you!!Victoria D.
Customer did not leave a comment.Erika C.
Friendly fast and efficient servicePaul I.
Customer did not leave a comment.Michael M.
Great serviceDIEGO U.
Truck left with mess inside.Veronica T.
The interior was a little dirty with spilled sodaGARON T.
Customer did not leave a comment.RYAN Q.
Five stars across the board! The truck was clean and efficient. The customer service was phenomenal! Extremely friendly! Highly recommend!Stephen S.
More interested in working on automobiles than checking in my rental a day early. Cant say that I would use this site again if it were the last Uhaul dealership in San Antonio.Scotty H.
it wasn't even an official uhaul location only a distributor. this wasn't made clear during the pickup. there wasn't anywhere to park. the official name of the company/location should have been given so that it was clear where to drop offJacob L.
Customer did not leave a comment.Stephen K.
Customer did not leave a comment.Jacob F.
The only think I would say about this location is to have additional parking.Alfonso C.
It's good just the road constructionRoy H.
Customer did not leave a comment.JAMES W.
Antonio is very flexible on renting/returning the rental truck and it was the exact size we needed for our move. Thanks, Jeff ThornelljEFF T.
Actually it was a great experience the road is under construction but they did everything they could to make it easy to ingress and egress and friendly as all can be I give them a high rating.john A.
Customer did not leave a comment.Andrea A.
Everyone was very friendly and helpfuledgar N.
Great friendly place..fast service in and out..Will rent in a future here !!ThanksYEVGENIY V.
Customer did not leave a comment.Richardo C.
Customer did not leave a comment.judy A.
Customer did not leave a comment.Renzsy A.
Customer did not leave a comment.Kimberly O.
I had great experience at this location.Robert L.
The area where the vendor is located, pretty sketchy. The uhaul had a very nasty smell, it looked clean but it did not smell clean. Additionally the location closed at 3pm, which wasn't made clear on the uhaul location, which resulted in my being charged an additional $20 to have them check the truck in for me on the next day. Additionally, the mobile check in link is very unclear and not as easy to use.TIFFANI T.
Inform customer of expectations, gas feul, actual mileage rate. Felt like amounts were rounded up and insurance added without informing me.Juanita S.
Customer did not leave a comment.ELIAS C.
Thanks AntonioRENZSY A.
Have parking available. Very small lot packed with many vehicles. Hard to decide where to park in the street.JAIME B.
Customer did not leave a comment.Franklin N.
Customer did not leave a comment.BRITTANY D.
Nothing everything was awsomeAngelina G.
Customer did not leave a comment.ARRAN M.
Customer did not leave a comment.KELLY K.
Van battery would not hold a charge. Was no other vehicle available and no replacement battery. Had to jump the vehicle every time to get it to run. DisappointingDavid L.
The app sucks! It wouldn't take my DL pic!saber M.
Customer did not leave a comment.DAVID G.
Customer did not leave a comment.TORRE O.
There is nothing to improve..very helpful, very kind, very considerate..best experience I've ever hadâ€¦Debra V.
I couldn't have asked for better service! The owner was very helpful & knowledgeable. Thank youHeather M.
Customer did not leave a comment.VANESSA J.
Mr Huerta has a great customer service service... thank youRoberto M.