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Jill M.
Customer Reviews for Safeguard Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The trailer worked. I don't know what else to say, it was a trailer it worked. Nothing exciting.
Chandler S.It would have been helpful to have been informed ahead of time that additional identity verification was needed at pickup. I did not have a passport with me and did not know I needed one. Fortunately I was able to enlist the assistance of someone else at 7am. This has nothing to do with the facility I rented from.
Anahata Z.They didn't have packing materials to purchase.
Marci G.Maybe inspect trailer tires more regularly? The lug nuts were really rusted on. Luckily we didn't get a flat tire, because that would have been really difficult to change.
Crystal D.Trying to contact U-Haul (national number, chat, email), either by phone, chat or email was very difficult! Long wait times and no response at all was what I encountered. The local drop off location was excellent, the national contacts were terrible!!!!!
Larry W.Addison was great! He messaged us early to let us know the trailer was ready and we could pick up anytime. The paperwork was smooth. He gave a good orientaion of the trailer as he hooked it up to our pickup for us. I appreciate the guy!
Bruce F.App would not let me upload photo of odometer when I was dropping the truck off. Quite annoying and hope it gets looked into soon, saw other people online had the same issue. I was using an android.
Justin R.None everything was as I planned
Edwin Z.