Customer Reviews for Safe Mini Storage
(U-Haul Neighborhood Dealer)

492 comentarios

606 Plummer Rd   Huntsville, AL 35806

(256) 858-3607

Horario

  • Mon–Sat
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(256) 858-3607

606 Plummer Rd
Huntsville, AL 35806

Servicios en esta ubicación:

Horario

  • Mon–Sat
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Austin H. 
Clasificación:
4.0

Nothing against this location but your website said this was closest to our location. It absolutely was not.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xavier M. 
Clasificación:
5.0

Great customer service, very clean business area. Equipment condition is very operable.

Bernard M. 
Clasificación:
5.0

The woman working was awesome! Friendly and efficient!

Lori C. 
Clasificación:
5.0

Very professional customer service.

Phillip F. 
Clasificación:
3.0

After bringing the rental back date of rental 9-07-22 returned 9-8-22 was stated that my money would be returned to my card I still haven't received the money and been trying to talk to someone about but no luck Contract no: 19192899 98.07 should have been returned to my card

YVONNE B. 
Clasificación:
5.0

The staff provided all details about renting including the details about insurance coverage.

Odri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory J. 
Clasificación:
5.0

Alexus Martin was very helpful and resourceful. Would recommend uhaul to everyone.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Insure that the ratings are accurately assign to the servicing location that is responsible for the issue that causes a complaint as well as the resolution. Your system only considers location where the equipment is returned. Sonya and Vanessa at the Plummer location were very knowledgeable, courteous and professional

Anthony H. 
Clasificación:
5.0

Awesome women....I also rented a storage unit...very clean

Cheri H. 
Clasificación:
5.0

N/A. Everything was great as expected.

Stephanie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie B. 
Clasificación:
5.0

It was the best customer service experience ever. They were really kind and professional.

Alicia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanavia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTNEY S. 
Clasificación:
5.0

Nada

Presella R. 
Clasificación:
5.0

Alexa your are the epitome of superior customer service!!!! Keep doing what you do. The community appreciates you!!! Ron Nobles

RONALD N. 
Clasificación:
5.0

Nothing if you keep quality people like Sonya!

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

CYNTHIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley B. 
Clasificación:
5.0

Best Service Ever! Friendly and quick.

Tim N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Very experienced, knowlegable/professional service!

RICHARD H. 
Clasificación:
5.0

Excellent service no waiting late in day pickup got weekend free! Will make this location my favorite!

Albert M. 
Clasificación:
5.0

The staff was courteous, friendly and knowledgeable. I will do business here again whenever I next need to get a Uhaul .

COREY G. 
Clasificación:
5.0

This particular location was good, but this was a re-schedule of a previous reservation where I went to pick up the truck and nobody was at the store. i-storage on Castle drive in Madison, AL seemed to be closed, eventhough I had a reservation confirmation.

Jason C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
5.0

This reservation restored my faith in UHAUL. My son had a terrible experience last March in Birmingham with UHAUL enough to make me want to swear off UHAUL for life. This location was professional, had what i needed and ready, offered advice, and extremely friendly. I will now use UHAUL again. This location deserves praise.

MARK H. 
Clasificación:
5.0

Staff was very professional, helpful and friendly.

JOE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARLEY H. 
Clasificación:
5.0

The Safe Mini Storage employee that worked with us was awesome. My only complaint was when I made my reservation, I was instructed to pick up the truck on Governors Drive. The Governors Drive location employee informed me that I had to drive further away from my home to Plummer Road. Whay wasn't I told the location had changed to Plummer Road?

Paul M. 
Clasificación:
3.0

El cliente no dejó un comentario.

LORI B. 
Clasificación:
3.0

When reservation was made the service person indicated I could pick it up from a location close to my house and at 8:00 AM. Neither of these occurred.

STEVEN G. 
Clasificación:
5.0

Great customer service.

LADON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONYIA S. 
Clasificación:
5.0

Everything was fine

RICKEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL D. 
Clasificación:
5.0

Honor your Request and keep your customer inform of the status of their equipment.

Mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN T. 
Clasificación:
5.0

Truck was dirty and light in the back was not working. We cleaned it for y'all. This is my 3rd uhaul in 3 months.

MANUEL L. 
Clasificación:
5.0

Great site.

Abe R. 
Clasificación:
5.0

Excellent customer service!

ELLIOUTT C. 
Clasificación:
5.0

The employee there the day I made the return was so friendly and helpful. This means a lot when you have been moving things and are just plum tired.

Toni C. 
Clasificación:
5.0

Extraordinario servicio al cliente

Cassandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICH T. 
Clasificación:
5.0

Gracias

PRAVINKUMAR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R. 
Clasificación:
5.0

The website is a little too pushy on the up-selling, but the staff at both the pick -up was outstanding! I will definitely recommend them and definitely use them again when the need arises. The facilities were clean well lit and welcoming. The staff was friendly, knowledgeable and efficient. The young lady who served us didn't hesitate to climb on the ground to hook things up and show us exactly how it was done and ensure we had everything operating safely.

LUCINDA G. 
Clasificación:
1.0

Better customer service, this has happened before and I felt vulnerable and now I'm just pissed. Over charged and mad. Mileage was wrong n so was the gas. Caused noth but problems and lost a hotspot..

SAMANTHA C. 
Clasificación:
5.0

The employees were very helpful and friendly.

RUSSELL C. 
Clasificación:
5.0

Close, friendly and clean facilities

WAYNE O. 
Clasificación:
1.0

Better Trucks and less per/ mileage fees

David B. 
Clasificación:
5.0

Very nice and competent staff.

MARK W. 
Clasificación:
5.0

Very friendly staff and a great experience!

Laurie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA W. 
Clasificación:
4.0

Extremely helpful staff

David M. 
Clasificación:
5.0

Hands down the cleanest, fastest, easiest Uhaul rental experience I've ever had, and I have moved a lot.

JEREMIAH R. 
Clasificación:
5.0

The personnel at this location are excellent friendly and helpful. The location is very clean and easily accessible.

Jeffrey T. 
Clasificación:
5.0

It was a quality experience. Very friendly and professional.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia C. 
Clasificación:
5.0

The facility was easy to find, easy to get in and out of, and the staff was very friendly and helpful. This was my time renting and driving a UHaul and it was so much easier than I thought it would be. AND the AC worked perfectly in the truck.

JODI W. 
Clasificación:
5.0

do something to get better mileage; it appears I only got about 6 miles to the gallon of gas

Carl W. 
Clasificación:
5.0

Easy & Convenient Process! Love accessing with mobile device!

Klenesia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

Sonya and the assistant manager was very helpful. No other local uhaul went out their way so I would rate exceptional service!

LAWRENCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA W. 
Clasificación:
3.0

I drove this vehicle 31 miles. Estimating at worst 10mpg, I filled it back up with 3.2 gallons of fuel. I was charged an additional $8.50 for fuel for a reason I don't understand.

JOHN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

No comment

STEVEN L. 
Clasificación:
5.0

No issues... UHaul office was very helpful and professional. Truck worked out great. ¡Gracias!

SHARON W. 
Clasificación:
5.0

Used twice, they have always had a trailer jack and a trailer stand available making it easy to park and unhitch by myself. Lots of room in the parking/drop off area.

Timothy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ferdinand C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY A. 
Clasificación:
5.0

found some trash behind the seats as well as headsets. Need to be a bit more through in the cleaning.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kadri P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LADON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry F. 
Clasificación:
3.0

The rating of Average is due to the truck being dropped off on a Sunday night so they were closed and I did not interact with anyone. So, I really don't have anything to base a rating on. However, I have no reason to 'Not' recommend them.

John O. 
Clasificación:
4.0

The customer service experts were just that experts. They were very knowledgeable. I will rent from them again

alisa R. 
Clasificación:
5.0

This was a great location and very convenient.

Stephanie H. 
No se han enviado comentarios para esta ubicación.

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