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Jeff S.
Customer Reviews for Safe Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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It was the best customer service experience ever. They were really kind and professional.
Alicia M.Nada
Presella R.Alexa your are the epitome of superior customer service!!!! Keep doing what you do. The community appreciates you!!! Ron Nobles
RONALD N.Nothing if you keep quality people like Sonya!
Robert R.Best Service Ever! Friendly and quick.
Tim N.Very experienced, knowlegable/professional service!
RICHARD H.Excellent service no waiting late in day pickup got weekend free! Will make this location my favorite!
Albert M.The staff was courteous, friendly and knowledgeable. I will do business here again whenever I next need to get a Uhaul .
COREY G.This particular location was good, but this was a re-schedule of a previous reservation where I went to pick up the truck and nobody was at the store. i-storage on Castle drive in Madison, AL seemed to be closed, eventhough I had a reservation confirmation.
Jason C.This reservation restored my faith in UHAUL. My son had a terrible experience last March in Birmingham with UHAUL enough to make me want to swear off UHAUL for life. This location was professional, had what i needed and ready, offered advice, and extremely friendly. I will now use UHAUL again. This location deserves praise.
MARK H.Staff was very professional, helpful and friendly.
JOE S.The Safe Mini Storage employee that worked with us was awesome. My only complaint was when I made my reservation, I was instructed to pick up the truck on Governors Drive. The Governors Drive location employee informed me that I had to drive further away from my home to Plummer Road. Whay wasn't I told the location had changed to Plummer Road?
Paul M.When reservation was made the service person indicated I could pick it up from a location close to my house and at 8:00 AM. Neither of these occurred.
STEVEN G.Great customer service.
LADON D.Everything was fine
RICKEY S.Honor your Request and keep your customer inform of the status of their equipment.
Mary F.Truck was dirty and light in the back was not working. We cleaned it for y'all. This is my 3rd uhaul in 3 months.
MANUEL L.Great site.
Abe R.Excellent customer service!
ELLIOUTT C.The employee there the day I made the return was so friendly and helpful. This means a lot when you have been moving things and are just plum tired.
Toni C.Extraordinario servicio al cliente
Cassandra B.Gracias
PRAVINKUMAR P.The website is a little too pushy on the up-selling, but the staff at both the pick -up was outstanding! I will definitely recommend them and definitely use them again when the need arises. The facilities were clean well lit and welcoming. The staff was friendly, knowledgeable and efficient. The young lady who served us didn't hesitate to climb on the ground to hook things up and show us exactly how it was done and ensure we had everything operating safely.
LUCINDA G.Better customer service, this has happened before and I felt vulnerable and now I'm just pissed. Over charged and mad. Mileage was wrong n so was the gas. Caused noth but problems and lost a hotspot..
SAMANTHA C.The employees were very helpful and friendly.
RUSSELL C.Close, friendly and clean facilities
WAYNE O.Better Trucks and less per/ mileage fees
David B.Very nice and competent staff.
MARK W.Very friendly staff and a great experience!
Laurie H.Extremely helpful staff
David M.Hands down the cleanest, fastest, easiest Uhaul rental experience I've ever had, and I have moved a lot.
JEREMIAH R.The personnel at this location are excellent friendly and helpful. The location is very clean and easily accessible.
Jeffrey T.It was a quality experience. Very friendly and professional.
Kevin B.The facility was easy to find, easy to get in and out of, and the staff was very friendly and helpful. This was my time renting and driving a UHaul and it was so much easier than I thought it would be. AND the AC worked perfectly in the truck.
JODI W.do something to get better mileage; it appears I only got about 6 miles to the gallon of gas
Carl W.Easy & Convenient Process! Love accessing with mobile device!
Klenesia J.Sonya and the assistant manager was very helpful. No other local uhaul went out their way so I would rate exceptional service!
LAWRENCE C.I drove this vehicle 31 miles. Estimating at worst 10mpg, I filled it back up with 3.2 gallons of fuel. I was charged an additional $8.50 for fuel for a reason I don't understand.
JOHN K.No comment
STEVEN L.No issues... UHaul office was very helpful and professional. Truck worked out great. ¡Gracias!
SHARON W.Used twice, they have always had a trailer jack and a trailer stand available making it easy to park and unhitch by myself. Lots of room in the parking/drop off area.
Timothy H.found some trash behind the seats as well as headsets. Need to be a bit more through in the cleaning.
RICHARD M.The rating of Average is due to the truck being dropped off on a Sunday night so they were closed and I did not interact with anyone. So, I really don't have anything to base a rating on. However, I have no reason to 'Not' recommend them.
John O.The customer service experts were just that experts. They were very knowledgeable. I will rent from them again
alisa R.This was a great location and very convenient.
Stephanie H.Great rental experience.
Roy A.Very quick & professional.
Cornelius M.I picked up the truck outside of business hours so I did the self pick up. I had a lot of trouble getting the lock off. Everything else was great.
Matthew B.The Movers I hired never showed up....(need a refund)
Edward G.Found nothing that needs improvement
Harriet C.Doing great job!
Scott N.The management team at this location were very helpful for me.
Nicole W.I tried to pay with my debit card and it would not work. I ended up having to use my credit card which was a inconvenience.
april C.Refund for early returns of the truck rentals and early release of moving helpers.
Angela K.