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HENRY P.
Customer Reviews for Safe Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Truck was dirty and light in the back was not working. We cleaned it for y'all. This is my 3rd uhaul in 3 months.
MANUEL L.Great site.
Abe R.Excellent customer service!
ELLIOUTT C.The employee there the day I made the return was so friendly and helpful. This means a lot when you have been moving things and are just plum tired.
Toni C.Extraordinario servicio al cliente
Cassandra B.Gracias
PRAVINKUMAR P.The website is a little too pushy on the up-selling, but the staff at both the pick -up was outstanding! I will definitely recommend them and definitely use them again when the need arises. The facilities were clean well lit and welcoming. The staff was friendly, knowledgeable and efficient. The young lady who served us didn't hesitate to climb on the ground to hook things up and show us exactly how it was done and ensure we had everything operating safely.
LUCINDA G.Better customer service, this has happened before and I felt vulnerable and now I'm just pissed. Over charged and mad. Mileage was wrong n so was the gas. Caused noth but problems and lost a hotspot..
SAMANTHA C.The employees were very helpful and friendly.
RUSSELL C.Close, friendly and clean facilities
WAYNE O.Better Trucks and less per/ mileage fees
David B.Very nice and competent staff.
MARK W.Very friendly staff and a great experience!
Laurie H.Extremely helpful staff
David M.Hands down the cleanest, fastest, easiest Uhaul rental experience I've ever had, and I have moved a lot.
JEREMIAH R.The personnel at this location are excellent friendly and helpful. The location is very clean and easily accessible.
Jeffrey T.It was a quality experience. Very friendly and professional.
Kevin B.The facility was easy to find, easy to get in and out of, and the staff was very friendly and helpful. This was my time renting and driving a UHaul and it was so much easier than I thought it would be. AND the AC worked perfectly in the truck.
JODI W.do something to get better mileage; it appears I only got about 6 miles to the gallon of gas
Carl W.Easy & Convenient Process! Love accessing with mobile device!
Klenesia J.Sonya and the assistant manager was very helpful. No other local uhaul went out their way so I would rate exceptional service!
LAWRENCE C.I drove this vehicle 31 miles. Estimating at worst 10mpg, I filled it back up with 3.2 gallons of fuel. I was charged an additional $8.50 for fuel for a reason I don't understand.
JOHN K.No comment
STEVEN L.No issues... UHaul office was very helpful and professional. Truck worked out great. ¡Gracias!
SHARON W.Used twice, they have always had a trailer jack and a trailer stand available making it easy to park and unhitch by myself. Lots of room in the parking/drop off area.
Timothy H.found some trash behind the seats as well as headsets. Need to be a bit more through in the cleaning.
RICHARD M.The rating of Average is due to the truck being dropped off on a Sunday night so they were closed and I did not interact with anyone. So, I really don't have anything to base a rating on. However, I have no reason to 'Not' recommend them.
John O.The customer service experts were just that experts. They were very knowledgeable. I will rent from them again
alisa R.This was a great location and very convenient.
Stephanie H.Great rental experience.
Roy A.Very quick & professional.
Cornelius M.I picked up the truck outside of business hours so I did the self pick up. I had a lot of trouble getting the lock off. Everything else was great.
Matthew B.The Movers I hired never showed up....(need a refund)
Edward G.Found nothing that needs improvement
Harriet C.Doing great job!
Scott N.The management team at this location were very helpful for me.
Nicole W.I tried to pay with my debit card and it would not work. I ended up having to use my credit card which was a inconvenience.
april C.Refund for early returns of the truck rentals and early release of moving helpers.
Angela K.customer service, Tonya was rude when we called questioning the additional day charge
Nathaniel B.My experience was superb! The pick up was quick and easy because of the availability to input all of the information online! The customer service was great! when I showed up I received a newer truck without asking! The Equipment was in excellent shape and super clean. The drop off was the icing on the cake because of how easy and fast it was. I will definitely be recommending everyone I know to this location!! Thank you!!!!!
Frank L.Drop off location was awesome. Very friendly and professional
GREGORY M.Superb customer service.
DAVE M.Truck was very old, I thought I would get a flat tire, low tire pressure, out of alignment, brakes were bad. It was clean though
Randy M.Kudos to Sonya and crew, always a great move experience!! Gray Bullock
Gene B.Nice facility, was closed when I dropped trailer. Had a trailer jack handy to help lift and also a trailer stand. Nice touch!
Timothy H.Great customer service and friendly staff. Enjoyed doing business with them.
Jessa H.The lock on the uhaul I rented was broken.
BRIANNE M.I have used this facility before and highly recommend it.
Shalimar S.I dropped off on Sunday because online said they were open. However when I got there they were closed. I had to make a 2nd drop to close out the account.
Ollie G.The staff were very knowledgeable, professional, and kind. I had such a great experience. My roommate and I were very pleased with the Uhuals condition and the staff. Thank you all!!!
CIERA J.Best customer service EVER!!!!
Rakim J.Nothing. The U-Haul location at Plummer Road, Huntsville AL, already provides superior service.
Anthony H.TAKE THE SNAKES OFF OF THE TRUCKS. THERE ARE SOME PEOPLE WHO HAVE A FEAR OF SNAKES WHETHER THEY ARE REAL OR NOT. SOMETHING ELSE NEED TO PUT ON YOUR TRUCKS. I AM ONE OF THOSE PEOPLE, THIS IS JUST A SUGGESTION YOU MIGHT WANT TO THINK ABOUT AND CHANGE. YOU MAY LOSE A LOT OF CUSTOMERS WHO CAN'T DRIVE THAT TRUCK WITH SOMETHING LIKE THAT. CUSTOMER SERVICE WAS EXCELLENT! THANKS
Janis D.Everything went smoothly. My only advice to the consumer is not to underestimate your move like I did. I should have gotten a bigger truck but that was on me.
Comeisha H.