Comentarios de los clientes para Safe Mini Storage #3

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Safe Mini Storage #3

Clasificación general:

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Jason D.
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El cliente no dejó un comentario.

Scott K.
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El cliente no dejó un comentario.

Joseph C.
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Absolutely awesome. Crystal, Kimberly, and Donna are a great team. The facility is spotless and their customer service focus should serve as a benchmark not only for their storage facility, but for the U-Haul company!

sean B.
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El cliente no dejó un comentario.

Matthew F.
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El cliente no dejó un comentario.

Ronald J.
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El cliente no dejó un comentario.

Patrick D.
Clasificación:

Fire the people working at that location

Eric C.
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El cliente no dejó un comentario.

Christopher C.
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El cliente no dejó un comentario.

John M.
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The lady who helped me was anything but nice. She clearly did not want to be there and does not want to deal with U Haul. I was very disappointed.

Ivan P.
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El cliente no dejó un comentario.

CORNELL M.
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It was a very pleasant experience

Denise R.
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The women who work there are extremely unpleasant and no help at all. They were quick to let me know they don't work for Uhaul. When I addressed an issue one said “I don't know what to tell you”. Never going back

Sheila G.
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El cliente no dejó un comentario.

Brian P.
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I was charged for 3 days but I only had the truck for 1 1/2 days. other than that it was perfect.

Myles H.
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Used U-Haul many times. Always good so kept coming back. Hopefully I won't have to move any more now. But if so I know who I'll be using.

Glen J.
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Good location, professional staff.

Mark R.
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El cliente no dejó un comentario.

LOISANN M.
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The app does not work well. It kept kicking us out of it and it took over an hour and a half to get our vehicle on a Sunday.

Patrick C.
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El cliente no dejó un comentario.

Ann S.
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This location was great. Called me afternoon before I picked up truck on the next morning. Let me know the truck I ordered was at their location. Great Service. Will let others know how good this experience was. Far superior to the location on 72

Daniel R.
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El cliente no dejó un comentario.

Brian S.
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El cliente no dejó un comentario.

Kenny S.
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El cliente no dejó un comentario.

Arnold C.
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El cliente no dejó un comentario.

Mark R.
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The truck vibrates and shook horribly during my trip. So bad was the shaking that I could not use either mirror - this is a safety concern. I believe one or more of the tires need to be balanced. I have used U-Haul trucks many times so I know what is normal, this truck is not normal!

Mark C.
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El cliente no dejó un comentario.

Amy W.
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I reserved a 17 ft on Saturday the 26 for 10/30/19 to be picked up on South Parkway reservation # 80144484 and when I called on the morning of the 30th they informed me they did not have a 17 ft but they were giving me a 20 ft at the same price.The event I was participating in did not allow a 20 ft inside the building.This put me in a precarious situation so I called Uhaul.com to find me a 17 ft but they did not have one in Huntsville all they had was a 15 ft which I had to take because I didn't have a choice and I could not get all my mdse on a 15 ft.The reason I made a reservation was to make sure I got what I wanted so I feel like you dropped the ball!!!

ASHLEY C.
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El cliente no dejó un comentario.

David K.
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The Safe Mini Storage team is awesome! They were very helpful and answered all of my questions. They helped me reschedule the equipment to a more suitable date, which greatly helped. Thank you!

William A S.
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I will use again.

leigh M.
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El cliente no dejó un comentario.

Earl F.
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El cliente no dejó un comentario.

chris C.
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Awesome people and the equipment was superior! My only complaint would be that I was charged $11.45 for gas... I filled the truck to the same level it was when I rented it so I was surprised to see the additional charge. That said, great people and great experience! I'll definitely be coming back

Clark D.
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No problem checking in or out. Attendants behind counter were very helpful.

Mark C.
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El cliente no dejó un comentario.

Sarah M.
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El cliente no dejó un comentario.

Janice T.
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Friendly folks to work with. They treated my wife with utmost respect. Everything worked as told. It was a great experience.

Eric M.
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El cliente no dejó un comentario.

Mark L.
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good location but uhaul itself, not this location, messed up by sending my rental to the other side of the city and didnt bother to inform me. Location took care of me though.

Rick W.
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El cliente no dejó un comentario.

BRIAN T.
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Very helpful

Daniel F.
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The truck was not cleaned when we got it. The windows were dirty, the cargo space was even dirty. The truck also has issues. Brakes are a big concern and the steering of the truck was horrible.

Michael C K.
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The after-hours check-in app would not work for the Android. I suggest that the software techs stand in the hot sun and try to take a photo with a Galaxy phone/Android version 5.1.1 after creating an account on the phone. After 20 minutes of frustration because the app screws up the camera, call the support line, wait 20 minutes for someone to pick up, then hear them offer to send you the instructions and explain they can offer no other assistance. Then throw the envelope through the door and get charged for an extra day,

Lawrence H.
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The tires had nails in them. There should be a checklist to check tire pressure. I checked them before I left and 3 of them had 10lbs of air.

Drake D.
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It seemed like the wheels were out of balance, there was a lot of vibration at highway speed.

Laurie V.
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I walked in to return the truck. I was the only customer in the building. I was told U-Haul is a "side gig" for us, "they are not our bread and butter so we have to finish what we are working on for Safe Mini first. Take a seat and we will check you out as soon as we can." So I stood there and watched them take inventory, wondering if their security cameras had audio to capture the scene. U-Haul is a great company but needs someone who is a better representative of the company!

Paul P.
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This comment really has nothing to do with the rental locations but the equipment description. UHaul advertises the truck cargo area as a certain length when in fact it is not that length. Example is 15 foot truck is actually only 12 foot of usable full size space. That "moms attic" should not be included in the total length.

Alhambro G.
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El cliente no dejó un comentario.

MICHAEL C.
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El cliente no dejó un comentario.

Anthony J.
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Excellent support and assistance!

Noel W.
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El cliente no dejó un comentario.

Brandon M.
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Donna was extremely helpful, really great job!

Shannon B.
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El cliente no dejó un comentario.

Craig P.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Stephen N.
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El cliente no dejó un comentario.

Mark L.
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Great location with friendly, helpful staff.

SHERWIN F.
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El cliente no dejó un comentario.

Marvin C.
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El cliente no dejó un comentario.

Sam H.
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El cliente no dejó un comentario.

Clay V.
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El cliente no dejó un comentario.

Thomas P.
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n/a

jeff W.
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El cliente no dejó un comentario.

Walter E.
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Open on Saturday - last minute availibilty, clean and well maintained fsvility. Prompt and courteous service. I was in and out in less than15 minutes with the trailer.

Curtis W.
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El cliente no dejó un comentario.

GENE D.
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staff performed hookup and thorough safety check

Lynda M.
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Professional, very helpful, friendly.

Richard V.
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El cliente no dejó un comentario.

David G.
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El cliente no dejó un comentario.

JOE D.
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I was told when I picked it up I could drop it off anywhere I wanted. When I called the customer service number to confirm drop off time I was told I had to drop it off at a specific location. This location was out of my way and cost me an hour of my time. Overall not a satisfying experience. It will be a while before I use U-Haul again

MICHAEL C.
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El cliente no dejó un comentario.

Jared G.
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El cliente no dejó un comentario.

CASMERE T.
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El cliente no dejó un comentario.

Nancy S.
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Everything was great

Michael D.
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El cliente no dejó un comentario.

Joseph P.
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El cliente no dejó un comentario.

Grayson S.
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Excellent location, but selection of equipment should be increased.

Jason K.
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El cliente no dejó un comentario.

CHRIS P.
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Craig and Donna are nothing short of SHARP , UNDERSTANDING , PROFESSIONAL CONSIDERATE "PEOPLE PERSONS" !!! After a LESS THAN BELOW AVERAGE / MISERABLE experience with Uhaul in securing the truck I reserved on the Ms. coast , Craig and Donna were the MUCH NEEDED SHOT IN THE ARM OF SUNSHINE AND CUSTOMER SERVICE AT THE END OF THE JOURNEY !!! KEEP UP THE GREAT WORK , FOLKS !!!

Kim and Roger M.
Clasificación:

El cliente no dejó un comentario.

Toby B.
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El cliente no dejó un comentario.

William L.
Clasificación:

This was a fast, easy rental, at an excellent price. I have had numerous experiences with UHaul over the past 40 years and this was, by far, the best. The truck was a new one, immaculate and a pleasure to use and drive.

Michael B.
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This place is near my house and is new. The lady behind the counter was nice, thorough, and helpful. The location is clean and well-maintained; they are taking good care of this new facility.

CHRIS P.
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As I explained to the Sales Rep , the vehicle that I rented was IN HORRIBLE ROAD CONDITION . 90 % of the time it was SHAKING HORRIBLY , AT SEVERAL TIMES TO THE POINT THAT I CAN ONLY DESCRIBE AS "CRUMBLING TO PIECES". . THE STEERING WHILE WAS SHAKING SO MUCH AT THE SLIGHTEST BUMPS IN THE ROAD FOR THIS NIGHTMARE OF A 14 PLUS HOUR - TO AND FROM - TRIP THAT MY ARMS FELT AS THOUGH THEY WERE BROKEN BY THE TIME I RETURNED THE VEHICLE . I HAVE DRIVEN THOUSANDS OF MILES WITH U HAUL OVER THE YEARS BUT NEVER HAVE HAD TO WORRY SO MUCH AND GET WORN FLAT OUT AT THE SORRY EXCUSE AND THAT THIS TRUCK WAS EVEN ALLOWED OFF THE LOT . THE GASOLINE EXPENSE ALONE ON THE "BARGE" IS ENOUGH TO MAKE YOU GO BANKRUPT WITHOUT HAVING TO WORRY IF YOU;RE GOING TO SURVIVE THE TRIP . SERIOUSLY !!!! I AM grateful to the sales woman who , at the time of renting the truck , contacted the national office (?) to see if we could get a discount on the miles because it was going to be a VERY HIGH MILEAGE there and return trip . She was very kind in doing so . As for the truck , as I told the sales rep the following morning after drop off , if it were a horse , it would have OR SHOULD HAVE BEEN SHOT, PUT DOWN AND CREMATED . SHAME ON WHATEVER IDIOT DEEMS THAT TYPE OF UNWORTHY AND DANGEROUS VEHICLE THAT GOES NEARLY OUT OF CONTROL WHEN HITTING THE SLIGHTEST OF ROAD BUMPS , CRACKS AND CREVASSES . NEVER AGAIN WILL YOU FIND ME RENTING A LARGE TRUCK FROM U HAUL !!!! - Chris Peterson - 205.447.3434 - toefloss2@hotmail.com

Antonia R.
Clasificación:

Check in process was horrible. I did express check in which didn't apply at all at pick up. I had to submit everything all over again. She also wanted another form if Id when I had already given a drivers license and major credit card. Kept saying it was U-Haul policy. If that's the case then I should have been informed during online purchase so I would have been prepared.

Robert A.
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El cliente no dejó un comentario.

April S.
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El cliente no dejó un comentario.

Anna L.
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the gas gauge and what the contract stated were not the same and I got charged $17.00 for gas. I returned truck with what the gauge in vehicle showed, BEWARE!!!

Tobias V.
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Nothing, this location consistently provides superior service.

Tyler T.
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El cliente no dejó un comentario.

Tobias V.
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Best Uhaul experience ever!

Brian S.
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El cliente no dejó un comentario.

Bryon S.
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great help, friendly and will definitely be back. My now preferred location

Carmen S.
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Everything was PERFECT!!! Wonderful experience!

vicky M.
Clasificación:

I would like to thank Donna Stamper for all her help in renting a U-Haul truck. Donna was very friendly and very helpfully with all our questions. We will definitely use U-Haul with our next move. Thank you, Vicky Muir

Steven M.
Clasificación:

Nice people - good experience!

Cecelia C.
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Truck had 135,000 miles on it and very beat up. One tire was almost flat within 8 hours. Ordered 36 pads but only 18 available when truck picked up.

Jennifer L.
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El cliente no dejó un comentario.

brittany F.
Clasificación:

Paperwork was ready when I arrived. Quick, easy and super convenient for the location I was moving from and to!

No se han enviado comentarios para esta ubicación.

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