Customer Reviews for Sacramento Furniture Store
(U-Haul Neighborhood Dealer)

37 reviews

5825 Auburn Bl   Sacramento, CA 95841

(916) 426-5639

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10:30 am–6 pm
  • Sun: 10 am–5 pm

Services at this Location:

Contact Us

(916) 426-5639

5825 Auburn Bl
Sacramento, CA 95841

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat: 10:30 am–6 pm
  • Sun: 10 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

abdul h 
Rating:
5.0

Customer did not leave a comment.

abdul h 
Rating:
5.0

Customer did not leave a comment.

REGINALDO R 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
3.0

Customer did not leave a comment.

Colin D 
Rating:
5.0

Customer did not leave a comment.

Shannon H 
Rating:
5.0

Customer did not leave a comment.

John N 
Rating:
2.0

He did not know what type of gas the truck took. He did not explain the truck basics to me. The truck was parked in the back and when I went to take off in it there was a locked gate. It took half an hour from start to finish to get out of there with my truck. He did not inspect it upon return. And he was overall not engaged with me as a customer. Also I was not told that this location was at a furniture store, and it took 15 minutes of driving along Auburn Boulevard back and forth to find it. However the truck performed well and we got things done early.

Karen H 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer service is great and they’re doing an excellent job. Thank you so much

Teresa F 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

Sam D 
Rating:
5.0

Customer did not leave a comment.

Sam D 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
5.0

Customer did not leave a comment.

sam d 
Rating:
3.0

U Haul site contact (store owner) was very rude. I plan to never rent from this location ever again.

Brenda T 
Rating:
1.0

The location hours are limited. I was unable to position of the seat or unlock the brake. The windshield wipers were missing on the right side of the vehicle. I was unable to use the truck for the full 24 hours because of safety issues. It was raining so without the wipers it wasn't safe. I have reported this information and was told that I'd be contacted. No one has contacted me.

Lois I 
Rating:
1.0

Over charged for miles. Waiting since the 30th for someone to reach out. They are saying that i drove 142 miles in 2 hours while I have pictures and receipts in a 5 mile radius.

Daniel L 
Rating:
3.0

Basic location with nothing but a drop box and no one available to help. If your save enough on the app though, its easy to return the truck. I had no problems

Kristopher H 
Rating:
1.0

I was charged more than i was expected to charge and no contact number to reach out to someone to report the issue.

MOHAMMAD D 
Rating:
5.0

Customer did not leave a comment.

Erick L 
Rating:
1.0

We originally reserved a small box truck add a standard U-Haul center 2 mi from our house. We were rerouted to another location to pick up our vehicle. This location really was a thrift store that just happened to do business with U-Haul. The young man who helped us was very nice however he was not very knowledgeable about U-Haul products, such as the insurance. The unconventional location and lack of information left us feeling a bit apprehensive. Also the location was about 15 mi from our home and we passed three other standard U-Haul locations between our house and the thrift store where we were rerouted. The vehicle we received was well maintained and worked fine. Just the experience was unsatisfying.

Kevin D 
Rating:
3.0

Customer did not leave a comment.

Tommie W 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
1.0

Never again 1st time last time

Jay C 
Rating:
1.0

they had as much difficulty as I did with the internet software for U-Haul. I spent far too much time trying to complete the trailer request online. I received assistance from a location on Wills Ave in Roseville CA, they were very helpful. Trailer pickup on Auburn Avenue was very uncoordinated and confused. three of us were holdup due to inexperience it appeared

Michael F 
Rating:
5.0

Customer did not leave a comment.

FRANKIE A 
Rating:
5.0

Customer did not leave a comment.

Raisa B 
No reviews have been submitted for this location.

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