El cliente no dejó un comentario.joe B.
Customer Reviews for Sabrinas Upscale Resale
(Distribuidor de U-Haul del vecindario)
Cleveland, GA 30528
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 11:30 a. m. - 5:30 p. m.
- Sáb.: 10 a. m. - 1 p. m.
- Dom.: cerrado
- 6/28/2022: cerrado
- 7/1/2022 - 7/5/2022: cerrado
- 7/16/2022 - 7/23/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The entire rental experience was better than I expected. The only suggestion would be to have the vehicle fuel topped off prior to rental so it can be returned in the same manner. Would most definitely use this location again.Toby S.
Check the brakesChristy K.
This location does not open until 11:30 am so i had to drop off per directions on their door and call Uhaul to confirm that i was dropping off the trailer.Jerry H.
You do not need to improve. Everything at this location was excellent and the lady handling the transaction was very efficient and courteous. I would definitely return to this place.MARIO P.
El cliente no dejó un comentario.Carl M.
The pickup location was great. After that things did not go too well. I wrote an explanation and sent it in. Thank you. Mario E Palermo-LugoMARIO P.
This was an after hours drop off and so no contact with personnel but there was enough space to maneuver and park.Marnana T.
Computers were being a bit slow, but my uhaul pick up still went quickly. Customer service was excellent. Will definitely visit this location again.Caren S.
El cliente no dejó un comentario.DONALD H.
El cliente no dejó un comentario.Rod P.
- No one @ location - 10:00 AM on 3/09/22 - - Can't rate when location is closed.John A.
El cliente no dejó un comentario.JAMES B.
Improve the 24/7 check in. Website did not display "Pick up my truck" link due to the delayed pick up. Spent 1 hr. looking for the link going in circles on the website. Frustrated. Also didn't know my phone location had to be on and my browser was blocking it. Called support, who was helpful, but a lot of time wasted.Preston S.
Easy drop off! We had to change drop off locations with no issue.JACQUELIN H.
El cliente no dejó un comentario.ANDREW E.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Derrick W.
El cliente no dejó un comentario.JEAN C.
I dropped off the vehicle with more gas then it had when I picked it up, and was still charged a fuel fee.Robert M.
El cliente no dejó un comentario.Teresa O.
Very courteous and helpful service. Convenient location.RAD M.
El cliente no dejó un comentario.Catherine H.
Thanks again as always - my favorite spot for uhaul!!Christopher S.
Very good customer service.JOHN C.
Very easy to work with.GARY R.
El cliente no dejó un comentario.Susan K.
The hours of operation for this location were 11 to 5:30 pm. I called three times, left a msg and no return call. When I dropped off the rental no one was there and later on I was over charged for fuel and mileage when mileage was never explained.Jeremy L.
Business was closed at 1130 and no one at site. Sign said they should be open.JOHN A.
Had a lot of trouble using the app to drop offJoel P.
Location was not open and phone was not answered when calling. Updated operating hours would be helpful. Had to use online return due to remote location of this business.LISA A.
El cliente no dejó un comentario.JAMES B.
Everything was perfect. Sabrina was super friendly and easy to deal with and had answers for all of my questionsThomas H.
El cliente no dejó un comentario.Jason H.
El cliente no dejó un comentario.JAWANDA M.
I previously rented a 6x12 trailer from you in the past. The one I rented yesterday had a 4'9â€ opening at the gate the last I I rented did not have this narrow opening. So after I picked up the trailer and got home yesterday after an hour drive the item I needed to load did not fit so had took it back and was not able to use. Seems like your 5 x10 trailers are wider in the back.ROLANDO B.
El cliente no dejó un comentario.catherine P.
El cliente no dejó un comentario.Debbie L.
The female that handled our business was SUCH a sweet and polite person. We GREATLY appreciate all of her help. The U-haul was very clean and we were amazed at the great gas mileage, considering we traveled a route home (Virginia) that was along the North Georgia Mountains into Tennessee. Thanks !WILLIAMDOUGLAS C.
El cliente no dejó un comentario.Kimberly R.
El cliente no dejó un comentario.ROY T.
Both our load and unload team did a great job. The website made the move very smooth and easy! Everyone was very nice and helpful.PENNY W.
El cliente no dejó un comentario.RENE P.
El cliente no dejó un comentario.Carol C.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.ML F.
El cliente no dejó un comentario.Toddy W.
El cliente no dejó un comentario.BARBARA R.
El cliente no dejó un comentario.STEPHEN M.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.Brian M.
Sabrina is literally the most helpful dealer I have ever had contact with. She represents your company with the most outstanding customer service. Her eagerness to help and her dedication to the customer is beyond measure. 10/10CHASE T.
Internet was down and it took an extra 45 minutes to complete the check in process. My time was not updated to the time I drove off with the truck. My pickup time was 3pm and I drove off at 3:45pm. My drop off time should have been adjusted to 3:45pm the following day instead of 3pm.TAMMY N.
El cliente no dejó un comentario.MISTY M.
Two tires kept going flat!!! I spent over 20 in air!SARAH W.
Sabrina was very pleasant to deal with. Will definitely visit her location againTracey S.
nothing - in and out very smoothlyGeorge C.
Add lighting for night pickups and drop off and pave the toad. Too many potholes.John C.
El cliente no dejó un comentario.JOSHUA B.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.Katharine N.
El cliente no dejó un comentario.RICHARD O.
El cliente no dejó un comentario.DAVID A.
The owner was very helpful and answered all my questions. She is an excellent representative for UHaul and was kind and very courteous and patient throughout my multiple questions.CHASE T.
Dirty and ashes in ash tray. Difficult to get lock off (very difficult)Anthony N.
Was told to drop trailer off by 10am. Waited almost two hours for someone to show up at uhaul drop off location. Finally gave up and checked trailer in using my phone and now they are charging me extra. What a joke! Will not be using Sabrina's uhaul again if this is how they treat customers.James L.
El cliente no dejó un comentario.JUSTIN H.
I like to turn in a truck where someone is there to assist checking in. as previous noted the app would not work. kept telling me I had no active contracts, had to call 800 uhaul to check in I was not allowed to pick up at location closest to my house, or return it to the closest uhaul location to me in Cleveland GA. and thus incurred a $6.85 extra fee for exceeding mileage,Albert L.
El cliente no dejó un comentario.Norman P.
The trailer was not usable for my application. I had to return it. I paid for nothing.Daniel N.
El cliente no dejó un comentario.James N.
We like Sabrina's for drop off and were disappointed to learn that our drop off location was changed for no good reason. We were thankful that U-Haul staff changed our paperwork and allowed us to drop off at Sabrina'sMarty H.
El cliente no dejó un comentario.Charles AND Su A.
El cliente no dejó un comentario.Daniel W.
El cliente no dejó un comentario.norman P.
El cliente no dejó un comentario.Jonathan U.
El cliente no dejó un comentario.John B.
This was a HORRIBLE experience!! I feel I am due a refund of part, if not all, of the almost $200 I paid for this rental. It took almost 2 hours to pick up my truck due to problems on your end. I am helping my daughter clean out her father's cabin (he recently passed away) which is a very emotionally stressful thing for her ( she's only 26!) We were late getting the truck, still had to drive the 30 minutes to the Cabin, and pack. His cabin is in the mountains and the roads are extremely curvy and steep so we needed to leave before it got too dark. We are going to have to go back because we ran out of time due to being so late in being able to get the truck! This is going to cause even more emotional stress for her! In addition I had to drive the truck in the dark and rain because we were so late in getting the truck. Again, I feel I am entitled to a partial or full refund. This was not a good experience! Thank you, Susan KukuaSusan K.
When picking up the trailer, the clerk, seemed to have hard time, getting in to the U-haul web site and getting it to respond. This caused me to have to â€œ STAND AROUNDâ€ (no where to sit) for about twenty extra minutes. Other wise it was excellent.MARK C.
No one there to turn in trailer to. Called 3 days straight and no one answered.melody O.
Fix the road out front, your place was awesome. GraciasDARLA D.
El cliente no dejó un comentario.Henry V.
No problems, straight forward turn in. Good to go.MIKE T.
El cliente no dejó un comentario.william N.
The staff was wonderful to work with on this rental! I highly recommend this location to anyone who needs to rent a UHaul.Peter T.
The lady at the location where I rented the truck was very good. She new just what I needed and took care of all my questions and I would highly recommend her location to all my friends.Jon H.
Make sure drop off location is nearest location to where vehicle is unloaded.Judy S.
El cliente no dejó un comentario.Kenneth M.
The place was sketchyPatrick M.
This is how all places should conduct businessBenjamin B.
Sabrina was very helpful!Lee M.
She didnt explain my receipt and I had to wait and hour for her she had left.Peggy W.
El cliente no dejó un comentario.Barron M.
El cliente no dejó un comentario.William S.
It was down a gravel driveway and somewhat difficult to locate. We dropped off after hours.RIchard D.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Angie F.
El cliente no dejó un comentario.George R.
Nothing, the process could not have been any easier! I will definitely use UHaul and the location at Sabrinas Upscale Resale in the future.Kelly S.