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Jerome Fonke
Customer Reviews for Saam's Party Tents
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mark was extremely helpful; very professional business.
Terry EddyThe location was a little more difficult to locate and appeared to be suspicious due to the standing small business.
Donald VerpoortenThe cab smelled of cigarette smoke. The cargo area had a lot of debris, had to be swept out before use.
ADAM BEANI want to thank the people who run this location. There was a hurricane coming through on the day we moved. We had to turn in the truck late and he was completely understanding and accommodating to our situation. I would definitely recommend this location to anyone who is moving in the future. Thank you for everything.
Dustin HendersonAgent very helpful and willing to park for you. Very nice folks.
JAMI THOMASEntrance not well marked
WENDY FRETWELLAll agents were very helpful and friendly. They backed our trailer in so we didn't have to stress about it. Easy to find and good location for the area.
JAMIE THOMASThis location has a lot to be desired. It’s by some train teak Cos and has someone living in a non drivable van. The operator claimed the trailer was ready and then called back to say it wasn’t. I called on my way there and the operator said he would be there when I arrived. When I arrived the building was locked and no none except the person living in the van on property was there. I didn’t select this location for pick up. It was not convenient for me and was 20 miles (35 minutes) from where I scheduled the pick up.
Justin PabisVery helpful and customer service a priority.
Brian WeaverI have rented here before & Mark makes it easyer every time I come
philip hickokThis was a drop-off of a one-way trailer and it went quickly and smoothing my. As soon As I drove up someone came right out to greet me, viewed the condition of the trailer and was soon unhitching the trailer. The receipt was emailed to me and I was able to Leave, all within 10 minutes. The location was easy to find and was very clean and orderly.
Karen CruzVery friendly, easy transaction!!
Thomas CooneyExcellent customer service!!
TROY HERNANDEZNo requested additional equipment.
Michael VinayI was relocated from the first place that I visited into another location because they didn’t have trucks available but the customer service was excellent and clear thank you.
GUILLERMO VALENCIANO PARRAUHAUL application need to be updated for fast and efficient transaction
Olalekan MashaMaintain kind and courteous service
ronald whiteThe only issue was that a little water was at the bottom front of the trailer.
STEVE BLACKCheck tires
Yasare CalvoGood personality and quick service
CHRISTOPHER DIGGSThe man was very nice, friendly and professional. Drop off was so quick and easy!
Robbie WheelerSaams Party Tents was extremely helpful and will defintely use them for every UHaul rental in the future!
Daron SteppKeep up the great customer service!!!! Happy New Year!!!!
THOMAS MCCOURTThe gentleman that helped me with my pickup was amazing! He was patient and helpful throughout the process!
Audrey FriedrichThere was a gash in the fabric by my feet and hot air from the engine was blowing in on me! It was miserable driving that thing around all day. They only had one truck available to rent. They threw the dolly in the back of the truck and didn’t even secure it. The back was not swept out. Overall my worst experience with U-Haul ever.
Shawn LimaNo problems. Great trip.
Eugene SeeI had a rocky go in my previous experience but this was spot on and seamless !! Really appreciated the effort!!!
Jason Stocksnone
mark edelmannU-hual website would not allow me to use the online feature to drop my u-hual off after store hours. When I tried to call, there was no answer on the phone.
Colin William StanleyThankful they assisted with trailer tow hook up! Very polite staff. There was some dirt on floor and trash in the truck cabin I discovered after leaving, but was not so bad.
Tamra MorrisThey are always so kind and courteous. They have earned our repeat business!
PAT WRIGHTExcellent service
Bradley RhoneI believe every6was in order. The service was good and the truck was clean enough.
Althea ThomasVery Nice, Polite and Accommodating!
Lance BrooksExtremely helpful!
Karl ReedExcellent customer customer, best yet and I’ve PCSed a many times.
Kimberly FosterThe owner and employee that assisted with the paperwork and set up was excellent.
Timothy JohnsonVery friendly and an easy drop off. The employee met me before I got out of the truck and had the trailer unhooked in no time. The check out process was extremely fast!
Kelly CraneMark was more than helpful. He made sure all connections on the trailer were correct.
Robert TewMet all my needs and expectations. I will be a repeat customer to this location.
Jamie McNeillPerfect transaction...keep the current model! Very pleased with all aspects.
Rofelio GrinstonSaam's Party Tents had helpful staff that took care of the trailer for me. No backing up or unhooking! They went above and beyond.
Frederick Herseygreat service, quick response to phone call, truck was in good shape
Judith AndersonNot all equipment was available at this location but they did not inform me ahead of time.
Mary MathisVery helpful and friendly.
Vanessa Moreno