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Lara O.
Customer Reviews for S C I Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was very kind and helpful. Would totally recommend S C I!
DARLA C.App was too difficult and time consuming. Plus we had to call the 24 hour number to walk us through the process. Next time we will walk in.
Janelle M.Get better management
Zac S.The folks at this location were extremely helpful and very very pleasant to work with! I would rent from them again in a heartbeat!
LYNN J.I definitely recommend this location. I worked with Pam she was so helpful she went the extra mile too make sure we was taking care of. So thank you Pam you have a loyal customer.
joseph H.It went very smoothly picking up and returning.
Yolanda F.Have more customer service foe only u haul at the the location instead have a dual business. Where a u haul renter has to wait in liine for somebody to get hot tub equipment
Phillip W.The gentleman that wrote up the contract and handed me the keys, was professional and courteous. Excellent experience.
Kelley N.Easy rental.
MICHAEL B.Super nice staff, dropping of the u-haul truck was a breeze.
MICHAEL B.The uhaul app didn't work wouldnt allow the location to be recognized. A total waste of my time.
Michael R.Thank you.
BRIAN W.The man that was there when I returned the UHAUL was not very friendly at all. The location was good but the customer service was not.
mary anne M.Staff was professional and very responsive. I will definitely be going back to this location for all of my Uhaul needs.
Justin Z.They're very cordial and polite very easy to get along with great people
gene O.I thought the whole experience was very easy and professional. I felt that they did everything they could to accommodate me.
patti G.Again very helpful. Thank you!
David B.Everything thing went excellent. I would recommend anybody to rent a u haul product to go SCI enterprises
Phillip W.The pickup truck that I reserved was not available and had never even been returned from the previous renter the day before. I had to rent a moving truck instead and it was expensive for just 24 hrs. The truck was dirty, couldn't hardly see out the windows and the handles to roll the windows down we're broken or non existing.
Cheryl W.Customer service was first rate. Totally smooth transaction.
Rich S.Great family operation!
MONTE F.Nice people, handled quickly and professionally. Would recommend to anyone
Mark S.No kidding, best truck I have ever rented feom U-Haul. The staff at SCI are top notch
Colin A.Other than having to move a trailer to park a 26 foot truck so we wouldn't block parking lot entry/exit, the overall appearance of location was clean and organized with easy access. A customer should be able to access their info by using contract number and not entering the info over and over again.
Joseph P.Everything was just fine
MONTE F.I want there during the drop off, but I know the people at this location & they are amazing people. Thank you again for everything.
Shawna N.While the vehicle was clean, there were some parts not so clean like the mirrors.
kendall G.Have more one way u hauls. After calling for hours and stopping at several locations all over Seattle. And then confirming a reservation to then get it canceled. The closest one way was 2 and half hours from Seattle. The call centers are horrible. A direct number to the actual store would be great.
Misty M.Quickest rental experience I have ever had—friendly good service!
Melissa W.It was super easy and great to drop off the vehicle. The lady on the phone gave great directions of how to drop off the truck when they were closed it was the best drop off I've ever had.
Scott M.Friend service / great rates! I'll be back! Lol
Albert M.Air bag light was on. The outside of the until looked like it had been down a dirt road for miles when it was raining.
Brandon B.Pleasure to work with
James M.I reserved a u haul for this location and received an email that it was confirmed for this location, I still have the email, and then we get to the store and they tell us the u haul is in Moscow. We were never told this would be the case, and then had to scramble to find another u haul in another location. It was never communicated to me that the u haul would be in Moscow.
Amanda A.Best experience yet for U-Haul.
Robert B.A little bummed, I got the truck because i thought it would have a ramp and make things easier but discovered it didn't have a ramp. Nonetheless it did the job and I got everything moved. Thank you.
Tiffany B.Had a Rezervation at the Moscow Idaho location. When I went pick up my trailer they didn't have it told me the company would text me we're to pick it up. Which never happened. Poor Poor Serbice
John M.They already do it all!
MONTE F.The staff seemed to be a bit bothered by my questions.
Gregory R.Friendly, efficient and helpful. Thank you.
Dan M.Some of the blankets had wood chips stuck to them. Other than that all good.
PETER M.Very disappointed with the u-haul app. It took me almost an hour just to pick up the equipment that I reserved. I had to repeat the questions and submit pictures several times before the process was complete. I know in the future that if I ever need to rent equipment again, I will not use the app but speak to someone in person to complete the contract. I guess there is no nice way to put it except, in my opinion, the app sucks and I will never use it again!
marty H.Everything was great
Larry N.Windows were not washed. Hard to drive into the sun.
Craig A.Thank you for a very professional experience. Job well done.
BRADLEY T.