Comentarios del cliente para Rustys Towing Services LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rustys Towing Services LLC

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Robert F. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

It would've been nice if the back had been swept out. Great overall though.

dennis B. en

Grado:

GREAT CUSTOMER SERVICE AND EQUIPMENT WAS EXCELLENT HIGHLY RECOMMEND FOR MOVING NEEDS.

David G. en

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El cliente no dejó un comentario.

CYNTHIA H. en

Grado:

El cliente no dejó un comentario.

Christian J. en

Grado:

Cleanest and easiest rental we have ever had!! Thank you!!

JAMES D. en

Grado:

Have used Rusty’s many times. Am perfectly satisfied.

RAFAEL V. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

Make all rentals known. Needed motorcycle trailer, web site wouldn't show any available. location had, swapped rental for what was wanted

Karen B. en

Grado:

El cliente no dejó un comentario.

Frank P. en

Grado:

Difficult check in when uhaul is closed. Locked the truck and left the key; Sunday September 29th@ 4 pm. Left the 6 pads in the cab!! Order # 96046475. Thanks Frank

William L. en

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El cliente no dejó un comentario.

Patrick M. en

Grado:

Truck was ready for pick up at the confirmed time. The truck was well maintained and easy to drive. No troubles.

Stephen L. en

Grado:

Ac in the truck did not work at all, only blew hot air. Truck didn't seem top have much power, whether in haul mode or not, it had very little acceleration

David F. en

Grado:

The Uhaul App pick-up process took 30 minutes.

samuel S. en

Grado:

Great costumer service

Christopher A. en

Grado:

Great staff at Rusty’s. Very friendly and helpful. Had a fantastic experience.

Roy S. en

Grado:

Great experience, from the check in to the online check out process. Good location and was easy to access

PHILLIP C. en

Grado:

El cliente no dejó un comentario.

Teri S. en

Grado:

Customer service wad the best.

Mark M. en

Grado:

This location was great, but what I had a problem with was reservations. I called and reserved a 20' truck at Manassas Park. The lady on the phone assured me that one was available. Then I received a text telling me I had to pick it up in Culpeper, an hour away from where I needed. I called back to customer service and they told me one wasn't available and that I needed to wait until the morning and call Scheduling. Next morning I called scheduling and they said I asked to pick up a truck Culpeper. Why would I drive an hour away to get a truck and have to pay for all of the extra miles. They then transferred me to Customer Service, who then said that they showed that there were trucks was available at Manassas Park, but that they had a hold on them and I needed to call them directly. I started calling them at 8am, and for the next two hours and it went directly into a recorded message that I was told means that the local uhaul place wasn't picking up. How can a local place not pick up a phone for 2 hrs on a Saturday morning. I understand they are busy, but they usually have 3-4 people working, how can no one pick up.

Robert P. en

Grado:

For the online experience, you might want to WARN future customers with your security measures!! If a person doesn’t have to verified friends (available at time of pick up) they might want to have a passport handy . If they don’t have either of these requirements then a truck that was preordered will not be available. I was surprised and disappointed with the verification system compared to what I was led to believe I had already sent. And for this reason I would NOT recommend U-haul online ever again!

Janet M. en

Grado:

El cliente no dejó un comentario.

Charlsadean P. en

Grado:

El cliente no dejó un comentario.

Jordan N. en

Grado:

Online I was able to reserve a larger truck at a specific location but 24 hours before the moving date, all that changed with a phone call. Maybe don't advertise stuff online if there is a chance it won't be available.

John K. en

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El cliente no dejó un comentario.

Edward K. en

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El cliente no dejó un comentario.

Erin U. en

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El cliente no dejó un comentario.

Wade J. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

Amazing experience. Easy. Simple. Effective.

Brooke D. en

Grado:

Noone was there, dropped off in lot

Bruce S. en

Grado:

El cliente no dejó un comentario.