El cliente no dejó un comentario.Paul V.
Customer Reviews for Rustic Lantern Trading Post
(U-Haul Neighborhood Dealer)
Belle, MO 65013
Servicios en esta ubicación:
- Mon–Sat10 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I did not have cell service in this area & ended up having to purchase roaming minutes to call your customer service. I was disconnected at least twice. I was told that mobile service to get on the website was required to get the truck picked up. I explained it was in a small town, I had next to no service, had to purchase roaming minutes & the website kept timing out when I was trying to do what was needed. They stated they could check for another truck at a different location but I did not want to drive further out of my way. After about an hour I was able to get a truck but only because a person who had access to pickup location was able to get the password for the stores wifi. It took me little over an hour to get a truck but the truck I was suppose to get after I confirmed the truck number online was not the key I was given. I then had to call back to get a contract redone for the truck that I was actually given. Big huge hassle!holly B.
Gaylen of the Belle facility Rustic Lantern was Tremendously helpful. If she hadn't helped us Saturday we would have been at a loss. Thank You.Anika D.
The staff was very friendly and helpful. She made sure everything was in order and helped get my trailer hooked up.Tom H.
It would be helpful if there were some random blocks of wood to set under the trailer feet to help with the unloading so the feet don't sink into the soil on wet days. No big thing but it might be helpful. Otherwise a great location and great service.Kevin F.
Very friendly and helpful people. Entering information into the Computer could be streamlined. It took quite a while, especially entering license information.Robert B.
Every thing was just great.Mike S.
Wonderful customer service. Love renting from this location. Always helpful and kind! Highly recommend!Scott S.
El cliente no dejó un comentario.christine A.
El cliente no dejó un comentario.LAGUIN B.
Always 5 star service at this rental location!Scott S.
El cliente no dejó un comentario.RANDY J.
My rental was held up â€œnot recommendedâ€ for unknown reasons and no Avenue for direct resolution.Larry F.
The lady in charge, Ms. Wells, is an absolute joy to work with .Dennis M.
Always wonderful customer service and rental!Scott S.
El cliente no dejó un comentario.Darla W.
A shout out to Lisa in Missouri for helping us to relocate our drop off after I made a big mistake when registering online.Keith D.
El cliente no dejó un comentario.Sheila C.
Nothing don't change a thingChris C.
The owner was very helpful and efficient!Jennifer M.
El cliente no dejó un comentario.KEVIN F.
Gaylene at rustic lantern was knowledgble professional and courteous the truck 🚚 performed well thanks rustic lantern.Floyd B.
El cliente no dejó un comentario.Matthew C.
Always exemplary service!Cathy S.
Always friendly and excellent customer service. U haul is always clean and ready to go! ¡Gracias!Cathy S.
Outstanding friendly service!Cathy S.
They checked the truck back in even though their business was closed for the dayTracey C.
El cliente no dejó un comentario.Christy M.
Extremely friendly and helpful service providers. Equipment was clean and ready to go. We highly recommend!Scott S.
it was a great experience friendly people will rent there againWilliam M.
El cliente no dejó un comentario.Robert H.
No one was there but followed drop off directions.David J G.
Best equipment rental experience I've ever had!!Paul W.
El cliente no dejó un comentario.Patty F.
El cliente no dejó un comentario.Thomas P.
I would recommend U Haul have a better system of calculating mileage. I went from pick up to home and to my location and drop off and was charged for over mileage. I checked my truck in early and with more fuel than was required and was still charged for mileage. I feel this should have been compensated.Stacy M.
I found the overall service very good.Donna R.
El cliente no dejó un comentario.EDWARD A.
The experience will improve as the staff becomes used to the system. It is a new vendor and in the end everything was great. In the future the Rustic Lantern will be a go to resource for my needs in the area.William J.
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