Customer Reviews for Rustic Lantern Trading Post
(U-Haul Neighborhood Dealer)

53 reviews

1014 Hwy 28 W   Belle, MO 65013

(573) 859-3622

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(573) 859-3622

1014 Hwy 28 W
Belle, MO 65013

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Always so pleased with this location. Owners are extremely kind and helpful. Love renting from them and recommend them for your uhaul needs.

Scott Smith 
Rating:
5.0

More options for truck sizes. I understand we tried to change the truck size after the initial reservation but was difficult due to availability. Overall, we are very happy with the accommodations and ease of rental from this location. I would recommend to anyone with a need to rent from this location. Very friendly and accommodating, the truck was exceptionally clean and easy to drive out of the location.

Shawn Muenks 
Rating:
5.0

Customer did not leave a comment.

Peter Rippey 
Rating:
5.0

Customer did not leave a comment.

RODNEY DURBIN 
Rating:
5.0

Customer did not leave a comment.

travis srader 
Rating:
5.0

Love renting uhaul trailers here- and we rent frequently. Always outstanding customer service! Love this location.

Scott Smith 
Rating:
5.0

Location. Was closed when I dropped the trailer and dolly off on the morning of September 28th at 0945 AM. My past experience has always been great so I have no doubt it would have been great today!

Cody H Fulkerson 
Rating:
4.0

Customer did not leave a comment.

Thomas Ladendecker 
Rating:
5.0

We were very pleased! Outstanding service!!! Everything was great with the 6 X 12 UHaul Trailer. It was easy to pick up and easy to return! We will definitely rent again and recommend to friends.

Beckie Lansford 
Rating:
5.0

Customer did not leave a comment.

Cheri Hemmerling 
Rating:
4.0

Customer did not leave a comment.

Rick Ryerson 
Rating:
5.0

Scrap the trailer or put it on a frame straightener. Seems dumb to rent out broken equipment but the again I was the manager at True Value Rental. If someone ever tries to do 55 they'll wreck from the trailer whip and I feel owed for the extra day it took to get across country having to deal with your bent trailer.

matt schlemper 
Rating:
3.0

Customer did not leave a comment.

Terri Simpson 
Rating:
3.0

Customer did not leave a comment.

Terri Simpson 
Rating:
5.0

Customer did not leave a comment.

Paul Vonderhaar 
Rating:
1.0

I did not have cell service in this area & ended up having to purchase roaming minutes to call your customer service. I was disconnected at least twice. I was told that mobile service to get on the website was required to get the truck picked up. I explained it was in a small town, I had next to no service, had to purchase roaming minutes & the website kept timing out when I was trying to do what was needed. They stated they could check for another truck at a different location but I did not want to drive further out of my way. After about an hour I was able to get a truck but only because a person who had access to pickup location was able to get the password for the stores wifi. It took me little over an hour to get a truck but the truck I was suppose to get after I confirmed the truck number online was not the key I was given. I then had to call back to get a contract redone for the truck that I was actually given. Big huge hassle!

holly bracken 
Rating:
5.0

Gaylen of the Belle facility Rustic Lantern was Tremendously helpful. If she hadn't helped us Saturday we would have been at a loss. Thank You.

Anika Downing 
Rating:
5.0

The staff was very friendly and helpful. She made sure everything was in order and helped get my trailer hooked up.

Tom Hubbard 
Rating:
5.0

It would be helpful if there were some random blocks of wood to set under the trailer feet to help with the unloading so the feet don't sink into the soil on wet days. No big thing but it might be helpful. Otherwise a great location and great service.

Kevin Fitzpatrick 
Rating:
4.0

Very friendly and helpful people. Entering information into the Computer could be streamlined. It took quite a while, especially entering license information.

Robert Bethune 
Rating:
5.0

Every thing was just great.

Mike Sadler 
Rating:
5.0

Wonderful customer service. Love renting from this location. Always helpful and kind! Highly recommend!

Scott Smith 
Rating:
5.0

Customer did not leave a comment.

christine anderson 
Rating:
5.0

Customer did not leave a comment.

LAGUIN BARNETT 
Rating:
5.0

Always 5 star service at this rental location!

Scott Smith 
Rating:
5.0

Customer did not leave a comment.

RANDY JETT 
Rating:
5.0

My rental was held up “not recommended” for unknown reasons and no Avenue for direct resolution.

Larry Finn 
Rating:
5.0

The lady in charge, Ms. Wells, is an absolute joy to work with .

Dennis Moore 
Rating:
5.0

Always wonderful customer service and rental!

Scott Smith 
Rating:
5.0

Customer did not leave a comment.

Darla Wright 
Rating:
4.0

A shout out to Lisa in Missouri for helping us to relocate our drop off after I made a big mistake when registering online.

Keith dilworth 
Rating:
5.0

Customer did not leave a comment.

Sheila Cook 
Rating:
5.0

Nothing don't change a thing

Chris Campbell 
Rating:
5.0

The owner was very helpful and efficient!

Jennifer Maldonado 
Rating:
5.0

Customer did not leave a comment.

KEVIN FITZPATRICK 
Rating:
5.0

Gaylene at rustic lantern was knowledgble professional and courteous the truck 🚚 performed well thanks rustic lantern.

Floyd Black 
Rating:
5.0

Customer did not leave a comment.

Matthew Collins 
Rating:
5.0

Always exemplary service!

Cathy Smith 
Rating:
5.0

Always friendly and excellent customer service. U haul is always clean and ready to go! Thank you!

Cathy Smith 
Rating:
5.0

Outstanding friendly service!

Cathy Smith 
Rating:
5.0

They checked the truck back in even though their business was closed for the day

Tracey Creswell 
Rating:
5.0

Customer did not leave a comment.

Christy Miner 
Rating:
5.0

Extremely friendly and helpful service providers. Equipment was clean and ready to go. We highly recommend!

Scott Smith 
Rating:
5.0

it was a great experience friendly people will rent there again

William Masters 
Rating:
5.0

Customer did not leave a comment.

Robert Howell 
Rating:
3.0

No one was there but followed drop off directions.

David J Gordon Jr 
Rating:
5.0

Best equipment rental experience I've ever had!!

Paul Widener 
Rating:
5.0

Customer did not leave a comment.

Patty Fields 
Rating:
5.0

Customer did not leave a comment.

Thomas Pottebaum 
Rating:
5.0

I would recommend U Haul have a better system of calculating mileage. I went from pick up to home and to my location and drop off and was charged for over mileage. I checked my truck in early and with more fuel than was required and was still charged for mileage. I feel this should have been compensated.

Stacy Miller 
Rating:
5.0

I found the overall service very good.

Donna Ridenhour 
Rating:
5.0

Customer did not leave a comment.

EDWARD ARNOLD 
Rating:
4.0

The experience will improve as the staff becomes used to the system. It is a new vendor and in the end everything was great. In the future the Rustic Lantern will be a go to resource for my needs in the area.

William Jodeit 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top