Comentarios del cliente para Rust Check

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rust Check

Grado total:

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Roy L. en

Grado:

I had no problem with Rust Check but I had trouble with the "Return the Truck" app that I received in an email for after hour returns. I wasted about 30 minutes of taking pictures of the mileage and fuel gauge readings and the app telling me to take more recent pictures, that I just left the keys in the mail slot as instructed by the attendant on the previous day. I have a phone full of these timestamp pictures. I originally ordered a 10 foot truck through Head Office USA but when I went to check on it a few days before, the 10 foot truck was now unavailable so they replaced it with a 15 foot truck. I was also charged extra for the dolly and packing blankets that come with the larger truck. It was a little overkill for my needs. These were my only issues with U-Haul head office USA itself. I would still recommend U-Haul itself.

Yury P. en

Grado:

My after hours truck return experience was a failure. The key drop box was locked and while I followed all the steps on the website, I was only left with instruction to drop the key into the box. But the box had no slot to drop the keys in and was locked with a code. Calling customer service didn't help either. My call was forwarded into endless loop and I gave up and dropped the keys into Rust Check's mail slot at their door. That cost you guys one star of otherwise great experience.

Abdirizak A. en

Grado:

El cliente no dejó un comentario.

Randa M. en

Grado:

El cliente no dejó un comentario.

Albert T. en

Grado:

Provide lock code faster. Come on.

Amirhossein G. en

Grado:

El cliente no dejó un comentario.

Parisa R. en

Grado:

El cliente no dejó un comentario.

HOWARD B. en

Grado:

El cliente no dejó un comentario.

orlando M. en

Grado:

El cliente no dejó un comentario.

Yabin G. en

Grado:

Only driven less than 10km and filled up back to level when picked up. When returning was accused of gas below level. Had to go back to gas up an extra $5 to avoid $15 penalty. Also got yelled at for not folding moving blankets "perfectly". Had to go back and perfectly folded 12 blankets again and carried back to the garage for the employee. Promised a lower milage fee of 49 cents/km on the phone. Paid 79 cents/km at the store. Truck had fishy smell and was dirty. Will never come back again.

Akram B. en

Grado:

El cliente no dejó un comentario.

Alexandra L. en

Grado:

Will not be recommending U-Haul to anybody. Terrible experience when reserving my vehicle. Will never give money again to this company.

Ashlie R. en

Grado:

El cliente no dejó un comentario.

Dave D. en

Grado:

El cliente no dejó un comentario.

Max T. en

Grado:

El cliente no dejó un comentario.

Louis T. en

Grado:

The truck was given to us with check engine light on, we pointed this out and told it was nothing and the truck was okay to use. On the road we discovered the front end alignment was off and drifting to the right. The ride was quite rough over bumps in the road. The dolley for pulling the vehicle was not checked and one side had been ratcheted wrong. It took us an hour to correct this issue. The truck also was over reving on the drive periodically.

Mehrdad N. en

Grado:

El cliente no dejó un comentario.