Customer Reviews for Rudhra Convenience Store LLC
(U-Haul Neighborhood Dealer)

Rating:

1.0

Location was not open at 9am on a Saturday and the app wasn’t working. Made it very difficult to get the keys for the truck.

Rating:

1.0

Not to have the customer waiting because there are people inside the store to check out and people are in the drive thru. The whole experience was just not a favorable experience.

Rating:

2.0

Just go to a regular u-haul location. They don't do everything on their phones and won't take care of other customers when they should be helping you. This location also couldn't find the keys until they finally checked the lock box. I was there for over a half hour trying to get a truck that was already sitting outside (with a reservation).

Rating:

5.0

Lit was convent to my moving project so I saved a few miles as it was close to my house. The clerks at the convenient store where it’s located seemed well organized.

Rating:

5.0

Friendly and quick service

Rating:

4.0

The truck worked ok. It was older but ran ok.

Rating:

3.0

The truck I rented needs service on its transmission/engine/oil system. It felt like it was going to stop accelerating while driving it.

Rating:

3.0

No ramp was on the truck which made it very difficult. People hang around outside store smoking and drinking. I used the drive through so I didn’t have to walk through them. Uhaul doesn’t tell you that you will need to forms of ID when picking up, so lost time in signing on process on phone.app.

Rating:

5.0

Saved my day, they were the only place in town I could find a U-Haul.

Rating:

1.0

The app was terrible and the info on where to return it wasn't present. Awful setup. I returned it to a location that I found closest instead. I had no clue where to return it.