Location was not open at 9am on a Saturday and the app wasn’t working. Made it very difficult to get the keys for the truck.
Dan C
Customer Reviews for Rudhra Convenience Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not to have the customer waiting because there are people inside the store to check out and people are in the drive thru. The whole experience was just not a favorable experience.
ANNIE YJust go to a regular u-haul location. They don't do everything on their phones and won't take care of other customers when they should be helping you. This location also couldn't find the keys until they finally checked the lock box. I was there for over a half hour trying to get a truck that was already sitting outside (with a reservation).
Alexis DLit was convent to my moving project so I saved a few miles as it was close to my house. The clerks at the convenient store where it’s located seemed well organized.
Fred AFriendly and quick service
Suzann HThe truck worked ok. It was older but ran ok.
Jason GThe truck I rented needs service on its transmission/engine/oil system. It felt like it was going to stop accelerating while driving it.
Ellesse RNo ramp was on the truck which made it very difficult. People hang around outside store smoking and drinking. I used the drive through so I didn’t have to walk through them. Uhaul doesn’t tell you that you will need to forms of ID when picking up, so lost time in signing on process on phone.app.
Alethea BSaved my day, they were the only place in town I could find a U-Haul.
Toneshia DThe app was terrible and the info on where to return it wasn't present. Awful setup. I returned it to a location that I found closest instead. I had no clue where to return it.
DANIEL LI made a reservation for 0.79/mile but they charged me 0.99/mile that I had to pay extra 20$
SUJITH D