Customer Reviews for Rt 8 Auto Service
(U-Haul Neighborhood Dealer)

130 reviews

1429 Pittsburgh Rd   Valencia, PA 16059
(Serving Mars Cranberry Seven Fields Valencia Middlesex Saxonburg, Former Twin Willows Service - New Ownership)

(724) 449-1194

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(724) 449-1194

1429 Pittsburgh Rd
Valencia, PA 16059
(Serving Mars Cranberry Seven Fields Valencia Middlesex Saxonburg, Former Twin Willows Service - New Ownership)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Santure 
Rating:
5.0

Customer did not leave a comment.

DUANE KELLEY 
Rating:
5.0

Convenient location

Bryan Toomey 
Rating:
5.0

Customer did not leave a comment.

David Santure 
Rating:
5.0

Customer did not leave a comment.

David Wagner 
Rating:
5.0

Great experience! Highly recommend Rt 8 Auto to rent a truck/trailer + have your personal car inspected and serviced.

DAN IRVIN 
Rating:
5.0

The guy who checked us out was very friendly.

Daniel Cook 
Rating:
4.0

The employees at this location. That handle the U Haul business, we’re exceptionally helpful. Kept me informed of anything that I needed to know. They were also made me feel comfortable with this rental transaction. I would unequivocally rent from this location should the need arise.

Daniel Berman 
Rating:
5.0

Customer did not leave a comment.

Elsie Hemphill 
Rating:
5.0

Customer did not leave a comment.

Gerald Ramsdell 
Rating:
5.0

Customer did not leave a comment.

Michael Evancho 
Rating:
4.0

Customer did not leave a comment.

Ken Delp 
Rating:
5.0

Customer did not leave a comment.

David Wagner 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH OROURKE 
Rating:
5.0

Customer did not leave a comment.

Lloyd Hartman-Trimble 
Rating:
5.0

Customer did not leave a comment.

Robert Druga 
Rating:
4.0

There was a lot of time spent attempting to follow the mobile pick-up instructions and the lockbox was difficult to open.

Rebecca Clever 
Rating:
3.0

The truck I drove had some serious steering issues. The steering was very delayed and very loose. I felt very uncomfortable driving it, and I drive trucks all the time. I would be shocked if I was the first person to comment on that particular tricks steering. I likely will not be using uhaul again unfortunately, and I have used you guys TONS of times… It simply was a dangerous vehicle and not worth the money. Feel free to reach out with a refund.

Matthew Ogle 
Rating:
5.0

Everything was ready to go, easy check in / check out on Sunday. Thank you Mike Rohm

MICHAEL ROHM 
Rating:
5.0

Customer did not leave a comment.

kristen cannon 
Rating:
5.0

Customer did not leave a comment.

Edward Matthews 
Rating:
5.0

Couldn't ask for a better experience. Fast, friendly, and efficient.

FRED HYDE 
Rating:
5.0

Customer did not leave a comment.

ken luffey 
Rating:
2.0

Lock boxes did not have the correct keys. Truck assigned did not have requested equipment.

AARON PICKERING 
Rating:
5.0

Rt 8 Auto is the best, I won’t go anywhere else!

Joseph Dematteis 
Rating:
5.0

The guys at rt 8 Auto service are awesome!! I would not deal with anyone else they are always friendly and helpful

laurie wiedor 
Rating:
5.0

Excellent Service. Friendly staff.”

KARL AND KAREN LANGKAMP 
Rating:
5.0

Great service, super friendly staff. Very helpful.

Terrance Henne 
Rating:
2.0

Too small and very hard to find at night for drop off

John Gordon 
Rating:
5.0

Business owner was fantastic. The U Haul app would not load and fortunately the repair shops owner was around to check me out. He was friendly and very accommodating. The U Haul app leaves much to be desired.

Jonathon Rush 
Rating:
5.0

Customer did not leave a comment.

Jack Lewis 
Rating:
4.0

Customer did not leave a comment.

Earn Holt 
Rating:
4.0

Customer did not leave a comment.

roy chiaramonpe 
Rating:
5.0

Customer did not leave a comment.

robert keenan 
Rating:
3.0

Customer did not leave a comment.

Karl Liebe 
Rating:
5.0

Customer did not leave a comment.

Jean Gantzer 
Rating:
4.0

Customer did not leave a comment.

Monica Sagan 
Rating:
3.0

Customer did not leave a comment.

robert keenan 
Rating:
5.0

Customer did not leave a comment.

Robert Felt 
Rating:
5.0

Customer did not leave a comment.

Melody Olinger 
Rating:
5.0

Customer did not leave a comment.

Dennis Ferguson 
Rating:
5.0

Customer did not leave a comment.

Pascal Blach 
Rating:
5.0

Customer did not leave a comment.

John Zirckel 
Rating:
5.0

Customer did not leave a comment.

greg paul 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Thomas 
Rating:
3.0

Customer did not leave a comment.

Jill Julian 
Rating:
5.0

Customer did not leave a comment.

Brian Conklin 
Rating:
5.0

Customer did not leave a comment.

Eric Nuss 
Rating:
5.0

The rate going to Oklahoma was overwhelming just for a 6x12 trailer

richard walker 
Rating:
5.0

Super friendly and no issues.

Stuart Coppedge 
Rating:
5.0

I had absolutely no problem with the vehicle. The only thing that I would recommend is when customers request vehicles for one-way trips and they are of significant distance that you try to locate vehicles that actually have cruise control cuz I drove 1200 mi without a cruise control which made it very difficult

Claude Gibson 
Rating:
5.0

Customer did not leave a comment.

James Tracy 
Rating:
5.0

It all went very well. No problems at all. I will come back again.

bob speck 
Rating:
5.0

Customer did not leave a comment.

David Taylor 
Rating:
4.0

unfortunately road construction made it a challenge to get in and out. but that isn't the location's fault. workers were helpful as they could be and very nice.

todd preston 
Rating:
4.0

24/7 pick up is a hassle, harder than just dealing with a person.

Michael Benner 
Rating:
5.0

Customer did not leave a comment.

Jon Sherman 
Rating:
1.0

pickup 24/7 did not work, mainly the fault of the app, not the location. Truck had very loud exhaust leak that was quite annoying for a 5 hour drive.

Brian Herron 
Rating:
5.0

No improvement needed ! This location was excellent as well as the people.

TIMOTHY J MERKEL 
Rating:
5.0

Customer did not leave a comment.

Alan Swanson 
Rating:
5.0

I was able to drop off my truck a day earlier than expected without any problems.

Karen Worrell 
Rating:
5.0

Customer did not leave a comment.

Karen Mangan 
Rating:
5.0

Customer did not leave a comment.

Anthony Vigliotti 
Rating:
5.0

The guys were so friendly and helpful made sure my car was fully operational to haul the trailer and were very friendly and professional

laurie wiedor 
Rating:
5.0

Customer did not leave a comment.

Dominic DeCubellis 
Rating:
5.0

Customer did not leave a comment.

jesse gilliland 
Rating:
5.0

Route 8 Auto Service was great to work with. They respected my request for distance when picking up the vehicle and walked me though the remote pickup/ drop off over the phone. Thank you

Jon Palmiero 
Rating:
5.0

Well managed and close to new home.

FREDRICK SIBLEY 
Rating:
5.0

Very friendly staff and had me in and out in no time.

JOHN MULLEN 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CLOGAN 
Rating:
5.0

I needed a vehicle trailer. It was 1400hrs. Needed to have the trailer ( which was clean well maintained and simple too use) Had to get the rental back by 1700hrs if we don't want to pay another day. I told him we problem be 30 mins late. Anyone else I've rented from saw an extra pay in it. Twin Willows/u-haul rental said. " Have it back tonight. We got video surveillance to see it returned this evening. No charge for another day" NOW THATS HOW YOU TREAT CUSTOMERS. Thank you Twin Willows Garage/ uhaul rentals

DENTON KRAPF 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS MCCLAINE 
Rating:
5.0

Very efficient and helpful.

JAMES ROBERTS 
Rating:
5.0

Customer did not leave a comment.

ALLEN DECHELLIS 
Rating:
4.0

Customer did not leave a comment.

Kevin Pascale 
Rating:
4.0

Pre - ordered furniture pads but unfortunately they were not in the truck at pick -up. The pick - up location ( Rt. 8 Auto Service ) was closed on Saturday and I was unable to reach any UHaul representative at the phone number given to me at the time of my reservation.

George Shevchik 
Rating:
5.0

We reserved a 4'x8' uhaul but was assigned a bigger uhaul days before the trip. Luckily, a 4'x 8' uhaul became available unexpectedly at the last minute. To improve uhaul, I would suggest guaranteeing the uhaul reserved and the location requested.

DAVID VERGERIO 
Rating:
5.0

Customer did not leave a comment.

FRANCIS CRUZ 
Rating:
5.0

The trailer I wanted to rent was not available at a convenient location. I had to rent at this location but would have strongly preferred a different place

Nathaniel Boyle 
Rating:
5.0

Simple and efficient process.

Adam Albert 
Rating:
4.0

Customer did not leave a comment.

Bradley Susa 
Rating:
5.0

Customer did not leave a comment.

JOHN HANKINS 
Rating:
5.0

I'm not sure why you sent me so far out of my way to get the uhaul truck when I saw other uhaul rental places along the way. Maybe you should have source and destination as part of the moving/rental process.

JOSHUA POLLOCK 
Rating:
3.0

Self service drop off. Make sure you have a good phone.

David Spencer 
Rating:
2.0

I talk to the location twice before coming in that evening to pick up my truck through mobile pick up. When I arrived after hours, it said I was unable to pick up my truck. I called into U-Haul and they told me there was nothing they could do since the location had not set this particular truck up for mobile check out. She gave us a reservation credit and assigned us a smaller truck. Coincidentally, a worker happen to show up at 8 o’clock at night and he was happy to help get us the truck we originally rented. The truck was old but it was a queen and we were only going 20 miles. However, once we turned it back in we did not see the credit that was given to us for all of the hassle and waste of time.

Christopher Lattanza 
Rating:
5.0

There was no air conditioning in the truck cab.

THOMAS STEIB 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE STEFFEN 
Rating:
5.0

Customer did not leave a comment.

Eric Stover 
Rating:
5.0

Customer did not leave a comment.

ANTHONY SULESKI 
Rating:
4.0

Employees were curtious n helpful, nothing wrong with the location itself however it was very inconvenient for me to drive 40 miles to pick up n drop off unit when there is a U-haul location 12 miles from my home. I will explore alternative options in the future for this reason

DALE FOREMAN 
Rating:
5.0

Customer did not leave a comment.

John Kopas 
Rating:
1.0

Total mess with my reservation. Spent over 30 min on the phone as the instructions we were given we for the wrong truck. Helpline tried to fix the situation but was unable to get us into the truck on the lot.

Cary Farmer 
Rating:
3.0

Customer did not leave a comment.

Cari Moore 
Rating:
5.0

Nothing. Everything was fine

LARRY SEYBERT 
Rating:
5.0

Uhaul has always been my go to truck and trailer rental but something needs to be done about off hours returns. I returned my truck on a Saturday hours early and then spent the next hour trying to do the electronic return. No mater what I did or what settings I changed the uhaul website would not recognize my gps location. And because of that I couldn't go any further with the return process. I tried calling the Uhaul help desk but after waiting 20 minutes I gave up on that. I'm a retired engineer and I know my way around an Iphone so don't even suggest there was a setting I didn't change. These things will happen but I should have been able to complete the rest of the return process by bypassing the location verification and letting the rental location verify they have the truck when they come in on Monday.

BRYAN BANFIELD 
Rating:
5.0

very friendly service,

Mohamad Ali 
Rating:
5.0

Customer did not leave a comment.

STEPHEN WEIS 
Rating:
5.0

Customer did not leave a comment.

BLAKE ALAN ROBERTS 
Rating:
3.0

The app did not work for self-pickup. The truck was ready, but the moving blankets were not in it upon arrival. The person who checked me in was put-off when I asked questions.

FREDERICK HUNT 
Rating:
5.0

Everything was quick and easy, I wouldn't change a thing! I'll be sure to use your services again in the future. Thank you!

AMY PALIKARAS 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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