Great experience and highly recommended. Wonderful sweet lady running the show. I'm difficult to impress, and I'm very impressed. Easily a five-star experience!
Chris v
Customer Reviews for Rt 106 Enterprises Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is great for, thank God I reserved the van,when I was ready to pick it up, 3 other people were there trying to rent it, if she had 1 or 2 vans on the lot they would of been rented, she just lost 2 sales. Great to do business with her and as long as she has the vans and uhaul gives her the service for us customers, it is a win win deal.
Gail TDebbie is the best!
Niko RVery easy pick up and drop off location and great staff.
Douglas PDo not treat adults as if they are applying for a top security clearance. I was forced to take 6-9 photos of a van during a sudden serious lightening storm. I will not use uhaul again.
Ellen AThank you!
Catherine JFix the app. I had to call for support during pickup and drop off.
JOHN RFix the weather stripping around the door.
Jeff TDebbie has it covered
John LExcellent customer service, 10/10 recommend!
Mark MThis location was outstanding. This location was very helpful.
RICARDO Mvery friendly and helpful at this location. Will rent there again.
Jed NGreat customer service and the vehicle was clean and well maintained.
lee pMake it a more business like setting perhaps.
Kevin CWhat a wonderful experience!!! Such awesome people!!!
CHERI SVery nice experience, the people I dealt with were wonderful!
Frank MVery friendly and helpful. It was very easy to reserve and rent this van. It suited our needs perfectly. I would highly recommend this location
Robin KI was not treated like a customer, i felt like a next door neighbor, thank you.
Kevin LI requested a dolly, but it was not provided. I was charged, so perhaps a refund is owed?
JOHN BI have been using this location, easy access to my home, Deb is great to work with and is really helpful with my needs when renting a van
Gail TNo Wi-Fi so difficult to perform remote pick up and return
STEVEN Hi dropped off after hours and was very thankful when the owner showed up and was able to park the truck for me. There was limited space. The convenience made up for it.
Laurie LThe uhaul online was a nightmare to figure out. It took us over an hour to get into the truck. Horrible
Charles SGet more of those units into the area
Susan HThis is the best Uhaul location!
Nikolas PSo easy! Quick and professional!
paula jReplace your vans with pickups so you can tow a trailer
Dennis MI dont see any problem anywhere in my experience with this location. She was very friendly and very helpful.. Only suggestion is to have U haul name board for the office where i was searching for atleast 5 min's to see where the office is.
KARUNAGARAN BEverything was good as always.
STANLEY BThey were professional and friendly. No problem at all.
STANLEY BGreat support and service. Even though i interrupted her day off, she stopped what she was doing and got us on our way. Great customer service.
James SVacuum the vehicle , better understanding of the rates what I was told and what I was charged were two different things
Rabab FWish we didn’t have to do the whole check in by phone.. lengthy and cumbersome
Michael SThe couple was very helpful the truck and dolly were ready to go.
Dorothy LNext time I use U haul I would rather go to a U haul only office where I can do a transaction with a person and not a cell phone
Idriane WKeep up the great work of having UHaul agents like Debbie and Steve Tufts. We felt like we were renting from a family business/ who actually answer their own phones and - NOTPress 1-3-3 and never hear back again Thank you for GREAT SERVICE Debbie and Steve
david aAt this location, they were friendly and knowledgeable.
RAYMOND Rvery helpful
DAVID PDeborah was very helpful and made the in/out experience very easy and quick
Ron KWould like to receive something that my vehicle was checked back in and what the new chargeable total is, which should be a lot less than the hold total.
Lauralee Spolite, prepared & on-time
Edward MAll good, picked up & returned earlier today, easy process.
John BThe service was horrible. I was on hold for an hour and a half. I only drove it 23 miles but got charged for 42. There was no way for me to get into the truck without the phone, but I didn’t get cell service at the location. I WILL NEVER USE UHAUL AGAIN.
Patricia WDeb was very helpful. Nice to work with
Ross HOnline rental is a nightmare... The location was great, Uhaul process is what will keep my organization looking for alternatives to your company. We reserved and received a confirmation for a pickup time and then had to sit there 3hrs to go through the system to correct the mistake made by uhual. Forcing us to miss out on what we needed to accomplish that night
Dwight SNOT MUCH,TOOK VERY LITTLE TIME FOR PAPERWORK,ETC SMALL BUISNESS OWNER WITH NOT A LOT OF TIME TO WASTE!WAS IN AND ON THE ROAD IN NO TIME!! VERY PLEASANT EXPERIENCE
Best FFirst time for me using the online pickup process. I found it to be confusing and took too much time at pickup. The owners of this location were very helpful.
Robert SThe process was good, the site was convenient but I was disappointed in the cleanliness due to the COVID virus. There was trash left in the console along with change that made evident the van had not been sanitized. The vehicle was well maintained.
Thomas TEasy In and out access great management and customer service
Antoone TNothing. This location was very courteous, accommodating, and informative. I feel that they do a great job for U-Haul. It was a pleasure renting from them. Note: This is not the rental location's fault, but the 15' box truck I rented only got 6.25 miles per gallon. I have a Freightliner semi that gets 11 miles per gallon
Charles MEasy in/out. Great location and gas stations nearby to refill before returning. Highly recommend!
Brian MGreat experience these people are professionals smooth transaction
Michael CReally nice people run this location (Rte 106 Enterprises) I would highly recommend them. They even helped me with a flat tire on my rototiller as courtesy. They have my business from here on out and I highly recommend them
Lawrence SPlace was difficult to find and confusing. Cars were parked in the way when we returned the vehicle. No dolly was in the vehicle.
Marin THelped make the moving process a lot easier.
Christopher Dvery nice people
Mark GGreat experience, will use again!
Bob CGreat location but because they’re an auto repair shop at what looked to be business/ residence it was a bit disheveled looking I definitely thought I was in the wrong place, but the men there were very nice in directing me to the drop box for my key
Tanisha DVery nice people to deal with
John D