Customer did not leave a comment.PEDRO M.
Customer Reviews for RPC Driveline Auto Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John B.
Your website absolutely sucks. Nothing works. I was forced to pickup my truck from a different site. The website won't allow you to upload photos, so I couldn't check in, then you have the audacity to charge me a fine for it. Tried calling and both of you guys said â€œsorry nothing we can doâ€ Fuck all of you. I'll never rent uhaul again.Matthew S.
Customer did not leave a comment.Emily B.
It was closedUsman G.
Better signage is needed for this location. Otherwise it was fine.Arun J.
The employees there were really nice and helpful!Shannon T.
Customer Service was excellent and helpful with things I did not understand.james T.
Customer did not leave a comment.Mary C.
Customer did not leave a comment.Harry H.
Customer did not leave a comment.David W.
My issue isn't with the locations it's with UHaul. I had to drop off during closed hours and UHaul texted a link to follow to check my vehicle in myself so I'm not charged The $20 fee. I followed the link,it said I was complete and the next day I was still charged the $20 with a lot of taxes. I can't get anyone on the phone. I'm not happy with Uhaul at this time because I feel I was mislead and cheated out of money.Melissa B.
I had an absolutely terrible experience. I've placed a dispute and am waiting for a call back within 72 hours. 610-220-7974. Thank youKara K.
Customer did not leave a comment.angela H.
Customer did not leave a comment.KARIN K.
Customer did not leave a comment.Robert S.
Clean the truck and stop charging me for gas when I have picture that shows that I clearly had half tankmichelle F.
Customer did not leave a comment.Celestine L.
It was not clean and inviting but I don't care about that. Given the nature of work they do, I would not expect it to be clean and inviting. The only reason I would not recommend it has nothing to do with the place. It's the location, because the place is hard to find and the traffic getting there is crazy. It's just a difficult place to get to. But, the place itself was fine and the staff was fine. ThanksDonald E.
This location was not the issue i had. They were very prompt and professional. They even tried to find a pick-up location closer to my home. My issue was with the Uhaul system as a whole. I had to drive 40 min to pick-up and drop off the trailer. It was unbelievable and unacceptable that there was nothing available closer to my home. My reservation was changed due to availability. i will not be renting a trailer from Uhaul again. Again, no issues with the business i had to pick up from, just Uhaul as a company.Jason D.
Customer did not leave a comment.DENNY L.
Customer did not leave a comment.Matt C.
Customer did not leave a comment.Sharletta A.
Customer did not leave a comment.DAYA G.
Customer did not leave a comment.mark S.
Customer did not leave a comment.mark S.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Susan Y.
Just prices put in know that's everyones thingJOSE M.
Customer did not leave a comment.anthony H.
No one ever contacted me concerning the change in pick up location. No phone call or text message recieved as that was my preferred method of contact. Or change in truck size. That was an inconvenience to go to one place and have to drive to another. The merchant was annoyed that I was reading the paperwork and that I wanted to inspect the vehicle prior to signing any paperwork. He said for me inspecting the truck didnt matter because I purchased the insurance. So whatever was there I wouldnt be blamed for it. Insurance would cover it on return inspection. I did inspect it by myself. No representative from the facility did not go with me. I did find a few areas of question and he disregarded my concerns. I know this sounds crazy but I was not alone I have witnesses that this occurred.Candace B.
Customer did not leave a comment.Sakinah C.
Customer did not leave a comment.Francis C.
Customer did not leave a comment.paul J.
Owner was calm, pleasant and helpful.Paul J.
Customer did not leave a comment.THOMAS S.
No problems, process was explained as I checked in. Received help to understand the odometer settings. Was a very pleasant experience with helpful staff. Thanks.DANNY H.
The location was in least accessible place. The equipment was not that clean, and all the stains ended up on my sofa set.VENKATRAMANA R.
The Service was excellent. The truck was ready with additional equipment prepared and in the truck at time of pick-up. The staff was friendly and helpful... For improvement, the address on the U-Haul website should be updated so can be found using GPS. Recommend renters to call that office directly for specific directions.RICHARD H.
This place was like a breathe of fresh air. Very helpful and willing to help.DEREK S.
yes I recommend uhaul to a frienddan C.
Customer did not leave a comment.MEGAN M.
Customer did not leave a comment.ROBERT B.
They don't open until 9AM on Saturday. I needed the truck at 7:30AM, but they didn't care. When I arrived at 9AM to pick up the truck, they were not open. They didn't open until 9:10AM. Once they opened, the lady attempting to check the truck out to me did not understand how to use the U-Haul website to check the truck out. I had to explain it to her after watching her stumble through the screens and having the check out rejected multiple times. The also did not have the amount of gas in it that the system said it should. She corrected that on the written contract.