Customer Reviews for Royal Express Transmission & Automotive
(U-Haul Neighborhood Dealer)

153 reviews

389 N Main St   Panguitch, UT 84759

(435) 676-2262

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(435) 676-2262

389 N Main St
Panguitch, UT 84759

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Wallace Lee 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
5.0

Customer did not leave a comment.

Pedro alonso De la rosa 
Rating:
5.0

Customer did not leave a comment.

Daniel Pratt 
Rating:
4.0

No one there. Not open Saturday.

Richard Jason Sayre 
Rating:
5.0

The owner is super friendly and helpful!

Tanya MunfordKern 
Rating:
5.0

Customer did not leave a comment.

MARVIN POYOUROW 
Rating:
5.0

Stew and crew do a great job of assisting and making sure everything is in top shape and ready for the trip.

Bruce Heywood 
Rating:
1.0

You guys didn't even know I picked up the uhaul and were calling me while I was driving it multiple times. Then I get told it was free and then charged me a day later. Never using uhaul again.

Tyler Millington 
Rating:
5.0

Customer did not leave a comment.

Darryl Rowell 
Rating:
5.0

Customer did not leave a comment.

Kim Armbrecht 
Rating:
5.0

Plain and simple. There's nothing you can do to improve service at this location. Everything is perfect.

Juan Rivas 
Rating:
3.0

Customer did not leave a comment.

Charlyn Cormey 
Rating:
5.0

Customer did not leave a comment.

randy smyers 
Rating:
5.0

Excellent service - felt valued - great facility

Larry Chudy 
Rating:
5.0

Mike was very helpful and friendly and help explain the brake system.

DONALD HENDERSON 
Rating:
3.0

Customer did not leave a comment.

GARRETT WOLFLEY 
Rating:
4.0

It was just very slow service due to computer sluggishness. Everyone was great though and we had no problem extending our contract 2 days.

WILLIAM JONES 
Rating:
5.0

Customer did not leave a comment.

Margie Griffith 
Rating:
5.0

Customer did not leave a comment.

Dana Schulz 
Rating:
3.0

I needed a truck in Cedar City UT. I had to find someone to drive me over an hour to get to the location, then they had to drive back and I had to drive back. Really made the U-Haul truck more expensive because of the extra gas.

Shannon Egbert 
Rating:
5.0

Customer did not leave a comment.

Russell Allen 
Rating:
3.0

Closed, dropped off the truck on a Sunday and no one was around…

Mark Cox 
Rating:
5.0

Customer did not leave a comment.

DAVID COOPER 
Rating:
3.0

Let the pick up location know about the rental and supplies being rented before the customer gets there to pick up the truck!

Logan Sorensen 
Rating:
3.0

Customer did not leave a comment.

Michele Warby 
Rating:
5.0

Customer did not leave a comment.

Nancy Napples 
Rating:
5.0

Customer did not leave a comment.

Angela Ford 
Rating:
5.0

Transfer trailers closer to larger cities

Zachary Titus 
Rating:
5.0

Customer did not leave a comment.

wayne schmidt 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
4.0

Customer did not leave a comment.

shiela fagan 
Rating:
5.0

Associate was very kind and respectful. Made the whole process fast and easy.

ADALBERTO BUGARIN 
Rating:
5.0

Paperless contracting, friendly reservation process, helped me hook up. Great day!

Jake Bramhall 
Rating:
5.0

Customer did not leave a comment.

Monica Hendry 
Rating:
5.0

Customer did not leave a comment.

George McGowan 
Rating:
5.0

Customer did not leave a comment.

john robinson 
Rating:
5.0

Customer did not leave a comment.

Michael Savage 
Rating:
5.0

Customer did not leave a comment.

PAMELA JOAN RUTLEDGE 
Rating:
4.0

1.Gas tank was only half-full so I had to stop and get gas right away 2.I went online to see if my truck would fit on your car hauler and it said it would. after getting home it would not fit and I had to return the call Hauler. 3. I ordered online and I put my Hereford address in and it said I would get a discount if I took it to Sierra Vista. I did not get a discount and was charged full price.

Laurie Spencer 
Rating:
5.0

Customer did not leave a comment.

Kelly Freeman 
Rating:
5.0

Royal Transmission was very professional and welcoming. I was in and out in a few minutes. Thanks to the owner.

STEVE HUDDLESTON 
Rating:
5.0

I had a great experience! Stewart was awesome and answer all of my quest as then some. This was my first time renting a U-Haul and I would recommend Stewart to everyone I know.

Eric Dunton 
Rating:
5.0

Customer did not leave a comment.

Jared Schurger 
Rating:
5.0

Very sweet and reassuring phone advisors. Briana continued to follow up with us throughout the day until everything was resolved and they were very helpful.

Robert Rudder 
Rating:
5.0

Very happy with returning the truck.

Gary Goble 
Rating:
3.0

Customer did not leave a comment.

chase guerlain 
Rating:
5.0

Customer did not leave a comment.

jeremy wilcock 
Rating:
5.0

Customer did not leave a comment.

russell bradley 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
3.0

I was given a price online of $29.00 per day for 5 days on a small 4x8 trailer. I checked availability with the local vendor and went down to pick it up. When I got there the daily rate had gone up tp $50.00 per day because it was a one way rental and not a local rental (I fail to see the difference with a 4x8 trailer). I was tol that the number of rental days would have to be 7 days, even though I did not need it for seven days. I was told i’d Be credited for any unused days. I should mention that I was using my own ball hitch and electrical power cord. Long story short, I paid twice what I was led to believe I would pay, and feel ripped off.

paul ferrall 
Rating:
3.0

Customer did not leave a comment.

leonard langley 
Rating:
4.0

Customer did not leave a comment.

ERICA CARDMAN 
Rating:
5.0

Customer did not leave a comment.

David Keefe 
Rating:
3.0

Man is rude

Laurie Spencer 
Rating:
5.0

Stewart Ivie is the Business owner in Panguitch, Utah. He opened up His closed store so we could benefit from a U-HAUL Trailer. He sacrificed his time, money, inconvenience and extreme willingness to go above and beyond for a U-HAUL Customer. He demonstrated outstanding professionalism and putting Customers First. My go to Rental Store is U-HAUL and I’ll make it my personal calling to tell everyone I encounter to rent from U-HAUL thanks to the “EXCEPTIONAL SERVICE “ I received from U-HAUL and Stewart Ivie. Thank You!

Jasper Stout 
Rating:
4.0

Customer did not leave a comment.

Steven McCutcheon 
Rating:
5.0

Customer did not leave a comment.

David Christensen 
Rating:
5.0

Attendants were courteous and carefully checked the lights and safety chains.

don fotheringham 
Rating:
5.0

Dropped the trailer off after hours. Parking lot had been cleared of snow which made the drop off easy.

Ron Baker 
Rating:
3.0

Emergency Brake does not work well.

paul henrie 
Rating:
5.0

Very nice place. I love Panguitch.

Melanie Beason 
Rating:
5.0

Pick up was fast and efficient. I appreciated the help in hooking up the 6 x 12 trailer.

Christopher Stevenson 
Rating:
5.0

Customer did not leave a comment.

Ron Baker 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
5.0

Customer did not leave a comment.

DALE ROUNDY 
Rating:
5.0

Customer did not leave a comment.

david walker 
Rating:
4.0

Customer did not leave a comment.

David Christensen 
Rating:
5.0

Customer did not leave a comment.

anthony caywood 
Rating:
4.0

Customer did not leave a comment.

Colleen Goff 
Rating:
3.0

Not a whole lot of space to park the uhaul trailers. We got it but a vehicle had to be moved to make room

Stephanie Pohler 
Rating:
4.0

Customer did not leave a comment.

DIXON BARON 
Rating:
4.0

Customer did not leave a comment.

DENNIS JOHNSON 
Rating:
4.0

Customer did not leave a comment.

Ray Clark 
Rating:
5.0

Customer did not leave a comment.

Guy Morrison 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
5.0

Customer did not leave a comment.

DAVID KRAETTLI 
Rating:
5.0

After hours checkout online needs improvement, it is not the easiest to use, and requiring the pictures in an area that only has 3g is slooooow.

James D Sprouse 
Rating:
5.0

He was very professional and helpful! I would definitely recommend this location.

david alldredge 
Rating:
5.0

Customer did not leave a comment.

daVID KRAETTLI 
Rating:
5.0

Customer did not leave a comment.

Shelly Severin 
Rating:
3.0

Customer did not leave a comment.

Daniel Cloud 
Rating:
5.0

Customer did not leave a comment.

cheryl lewis 
Rating:
5.0

Customer did not leave a comment.

robert Entis 
Rating:
5.0

Customer did not leave a comment.

johnnie lybbert 
Rating:
5.0

Customer did not leave a comment.

cheryl lewis 
Rating:
4.0

Customer did not leave a comment.

Jon Langevin 
Rating:
4.0

Customer did not leave a comment.

Barbara Kelly 
Rating:
5.0

Customer did not leave a comment.

KENNETH THERIOT 
Rating:
5.0

Customer did not leave a comment.

Larry Chudy 
Rating:
5.0

Customer did not leave a comment.

Jacob Barlow 
Rating:
5.0

Customer did not leave a comment.

carl johnson 
Rating:
4.0

Customer did not leave a comment.

TULITA NEZ 
Rating:
5.0

Great service with a great attitude.

WILLIAM STOCK 
Rating:
4.0

Staff member very helpful and very friendly

Peter Partridge 
Rating:
5.0

A little late (business hours) arriving for turn in but they made it convenient and assisted lifting the trailer off the pickup hitch.

Earl Slack 
Rating:
5.0

Customer did not leave a comment.

Tori Ott 
Rating:
5.0

Customer did not leave a comment.

Erin Wahlen 
Rating:
4.0

Customer did not leave a comment.

TONY MCDOWELL 
Rating:
4.0

Convenient location.

John Ryan 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top